Manages referral and case activity, ensuring follow-up and response to hospitals meet the mission and best serve donor families.
Participates in a remote work capacity with a schedule that provides oversight of new and open referrals and dispatching of staff 24/7/365.
Collaborates with NEDS team members and key hospital partners in a Critical Care/ICU setting, providing good customer service.
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. They work with over 200 hospitals and serves nearly 15 million people in our region. With approximately $150M in operating revenues, NEDS employs 387 clinical and non-clinical staff members throughout New England and across the country.
Serve as the primary point of contact for donor inquiries via phone and email, providing high-quality support and customer service.
Accurately process incoming donations across multiple channels, including checks, wires, stock, online gifts, and donor-advised funds.
Manage donor records in Salesforce, including gift entry, donor profiles, and engagement activity.
Hillel International enriches the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. The organization's mission is to create lasting connections with every Jewish student to foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders.
Build trusting, ongoing relationships with patients, families, caregivers, and medical/behavioral health providers.
Engage high‑risk or targeted patient populations using bi-directional communication to address health questions, concerns, and care needs.
Accurately and promptly document all interactions, assessments, and interventions in the electronic health record (EHR) and Guidehealth documentation systems.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
Facilitate collaboration with health plan care managers
Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.
Recruiting medical professionals and other healthcare professionals.
Screening target groups for qualitative or telephone interviews and documenting the screening information in Excel.
Inviting participants through cold and warm acquisition.
M3 is a Japanese global leader providing tech and research solutions to healthcare. They operate in the US, Asia, and Europe employing over 5.8 million physician members and were ranked in Forbes’ Global 2000 list in 2020.
Manage telephone, electronic, and face-to-face interactions professionally and efficiently.
Effectively present and discuss products and services to customers with integrity and accuracy.
Focus on customer retention by resolving concerns and enhancing the member experience.
Capital Blue Cross is committed to going the extra mile for their team and community. They are a caring team of supportive colleagues where your health and wellbeing are prioritized.
Conduct outbound telephone outreach to patients and engage patients in pharmacist-led consultations.
Serve as a liaison between patients and pharmacies to resolve medication barriers.
Collaborate closely with Care Management Pharmacists to support medication adherence initiatives.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression and shifting care to the home.
Build trusting relationships with patients, families, and providers, addressing health questions and care needs.
Identify medical, behavioral, social, emotional, and financial needs to support whole‑person care.
Strengthen the connection between patients and healthcare providers by addressing barriers and facilitating communication.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, with the goal to make great healthcare affordable, improve patient health, and restore fulfillment for providers. They leverage remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers.
Manage multiple channel interactions with excellent communication skills.
Effectively present and discuss products and services to providers.
Establish and maintain positive relationships with providers.
Capital BlueCross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer committed to a culture of diversity and inclusion.
Coordinate scheduling of Zoom interviews for candidates.
Conduct reference checks on finalist candidates and prepare notes.
Help facilitate new hire arrivals with ordering gifts and coordinating with IT.
HealthEdge is dedicated to optimizing the healthcare system through innovative software solutions. They foster a collaborative culture where employees are their greatest asset, building incredible teams and expanding together.
Manage complex provider roster creation, submission, and record reconciliation.
Oversee resolution of moderate-scope issues by prioritizing tasks.
Serve as main contact for roster inquiries, collaborating with internal teams and external payers.
Aledade empowers independent primary care practices to deliver better care and thrive in value-based care. Founded in 2014, they are the largest network of independent primary care in the country with a collaborative, inclusive, and remote-first culture.
Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.
Answer member questions and requests via phone and email.
Assist with donor research and prospecting.
Provide general administrative support for the Development Department.
Reproductive Freedom for All fights to protect and expand reproductive freedom for everyone. They are powered by more than 4 million members and centers diversity, equity, inclusion, and justice in their organization and work.
Relaying general instructions to patients or making referrals to other MEPS sections.
Obtaining updates and filing medical records as needed.
Organizing and researching patient records, extracting needed information, and reviewing records for completeness, accuracy, and consistency within established guidelines.
International SOS Government Medical Services delivers customized medical and security risk management and wellbeing solutions. They operate in 92 countries providing integrated medical solutions to organizations with international operations and have 12,000 staff.
Communicate clearly and professionally with team members.
Support Provider Experience initiatives by tracking project deliverables.
Maintain accurate, organized documentation to support transparency across projects.
CareCentrix is committed to making home the center of care. They offer advanced home care to improve patient health and lower healthcare costs. They value caring for their employees and strive for excellence.
Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.
Communicates to students and faculty before documentation expires or a file becomes out of date.
Handles multiple priorities and tasks in an effective and efficient manner.
Grand Canyon Education (GCE) provides educational, operational and technological support services to the post-secondary education sector. They put people first, drive innovation, and do good in the community, employing many people.
Manage and maintain accurate provider credentialing files and profiles.
Support Clinical Operations including Provider communications.
Coordinate full-cycle credentialing, re-credentialing, and insurance contracting.
SimpliFed is focused on providing maternal health services. The company appears to be a startup with a focus on innovation and improving women’s health.
Support Shields operations team at health system partners with day-to-day operations.
Organize and maintain required documentation to enable operational success.
Partake in liaison audit process, including conducting audits and providing feedback to Manager of Patient Services.
Shields Health Solutions partners with health systems to develop specialty pharmacies. We provide integrated pharmacy solutions to improve patient care, drive growth, and reduce costs.
Identifying caregiver availability and staffing new cases efficiently.
Updating all relevant systems with caregiver availability and case details.
Assigning caregivers to cases and verbally reviewing all patient details, duties, special requirements, travel time, and expectations.
SnappyCX is a dynamic and innovative company at the forefront of the BPO industry providing talent outsourcing. They redefine the benchmarks for excellence in talent-centric solutions.
Act as the first contact for new patients and discuss service offerings with a supportive approach.
Coordinate patient/provider matching, assist in scheduling patient evaluations, and ensure insurance eligibility.
Maintain a customer service mindset and demeanor to ensure positive patient experiences.
Rivia Mind is a psychiatrist-owned mental health practice rooted in New York City, serving individuals across multiple states through virtual and hybrid appointments. They provide compassionate, science-based care with an interdisciplinary care model grounded in collaboration, personalization, and clinical integrity.