Source Job

$40,000–$50,000/yr
US

  • Act as the first contact for new patients and discuss service offerings with a supportive approach.
  • Coordinate patient/provider matching, assist in scheduling patient evaluations, and ensure insurance eligibility.
  • Maintain a customer service mindset and demeanor to ensure positive patient experiences.

Customer Service Healthcare Operations Insurance Verification Communication

20 jobs similar to New Patient Operations Coordinator

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US

  • Help patients access care more quickly by ensuring referrals are processed smoothly.
  • Support Midi’s rapidly growing network of health system partnerships.
  • Directly improve the experience for referred patients.

Midi Health is expanding its health system and provider partnerships. They're committed to pay equity and ensuring that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

$45,000–$52,000/yr
US Unlimited PTO

  • Own high-volume inbound patient and provider communication queues.
  • Serve as the first point of contact for patients, resolving inquiries in real time.
  • Act as a reliable liaison between patients and their care teams.

Oshi Health is revolutionizing GI care with a digital clinic model, providing convenient access to an integrated and multidisciplinary care team. They are dedicated to creating a workplace that prioritizes their team and fosters inclusivity, reflected in their "Best Place to Work" awards.

US

  • Provide a warm welcome and guidance to prospective patients exploring our services.
  • Gather comprehensive information from initial inquiries to facilitate appropriate matching with clinicians.
  • Explain our services, fees, and payment policies with clarity and professionalism.

Aligned Modern Health is creating a new standard of healthcare. As the largest evidence-based holistic healthcare practice in the Midwest, they operate 16 clinics across Chicago with a rapidly expanding telehealth practice that is currently serving patients in 20+ states and growing.

  • Process new patient referrals and accurately enter patient information.
  • Communicate with payors, referral sources, and patients regarding documentation and eligibility.
  • Verify eligibility and benefits in a timely manner and maintain active authorizations.

Immersiv is a new medical infusion clinic company designed to enhance the experiences of providers and patients as they navigate the healthcare system. They aim to offer more than just medication, also providing access to vaccines and outcomes assessments.

$56,000–$65,000/yr
US

  • Respond in a timely and efficient manner to assigned onboarding tasks
  • Educate patients during onboarding on the Equip treatment model, virtual modality, and time commitment required for successful recovery
  • Conduct proactive outreach to patients with appointment gaps (e.g., no shows / cancellations) in order to support strong intake attendance

Equip is a virtual, evidence-based eating disorder treatment program ensuring everyone can access treatment. Founded in 2019, Equip is a fully virtual company with passionate employees and has served thousands of patients and families.

US

  • Support scheduling for Complex Care Navigators
  • Make patient reminder calls
  • Facilitate collaboration with health plan care managers

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers.

Global

  • Collaborate with hospital marketers to ensure patients are well taken care of
  • Coordinate with the clinical team to confirm that necessary medical services are in place before accepting patient referrals
  • Manage the referral process and maintain accurate, up-to-date patient documentation

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.

US Unlimited PTO

  • You will be responsible for using your assessment and communication skills to engage with patients in need of clinical support to determine and prioritize their needs.
  • Conduct timely telephonic clinical outreach to identified patients.
  • Collaborate with PCPs, NPs, and other members of the healthcare team to coordinate care for patients and actively help keep them stable at home.

Vytalize Health is building a market leader in value-based healthcare. They are a rapidly growing organization that embraces the power of AI and encourages innovative, responsible use of emerging technologies in their work.

US 4w PTO

  • Conduct thorough research on attributed patients to better understand their healthcare needs and utilization.
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Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.

US

  • Serve as primary contact for patients, families, and providers
  • Schedule and coordinate medical appointments
  • Manage patient documentation and EMR updates

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.

US

  • As the first point of contact, you'll assist patients and providers.

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.

US

  • Enjoy making outbound calls and reaching out to patients, members, and customers
  • Outreach to patients to schedule appointments for preventative health screenings
  • Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

$80,000–$100,000/yr
US

  • Manage, coach, and develop a remote customer service team.
  • Design and optimize the end-to-end registration journey.
  • Act as the internal lead for our telephony platform.

Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in their core value to put patients first, and also deeply committed to creating a culture where every employee is valued and they learn and improve together.

  • Answer a high volume of calls a day using a multi-line phone.
  • Schedule appointments for multiple clinical sites according to client-specific protocols.
  • Gather & input patient demographic and insurance information into the practice management system.

Access HealthCare's Patient Access Specialists collaborate with health organizations and doctor offices to schedule patient appointments and provide advanced patient support over the phone. They are seeking dependable candidates with a passion for helping others.

  • Support Shields operations team at health system partners with day-to-day operations.
  • Organize and maintain required documentation to enable operational success.
  • Partake in liaison audit process, including conducting audits and providing feedback to Manager of Patient Services.

Shields Health Solutions partners with health systems to develop specialty pharmacies. We provide integrated pharmacy solutions to improve patient care, drive growth, and reduce costs.

US

  • Reaching out to health plan members.
  • Guiding them toward scheduling their care assessments.
  • Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.

$45,000–$48,000/yr

  • Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
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Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.

US

  • Proactively outreach to patients via phone to educate them on the care services available to them.
  • Meet or exceed performance targets defined as “completed first visits” on a daily basis.
  • Research and update patient information, leveraging internal and external data platforms, including EHRs and local market resources.

Strive Health strives to transform the broken kidney care system through early identification, engagement, and comprehensive coordinated care. They are an organization that embraces diversity and supports each other and is the destination for top talent in healthcare.

  • Play a critical role in supporting live patient scheduling and rescheduling.
  • Serve as the frontline communicator between patients and clinical operations.
  • Thrive in a fast-paced, remote-first startup environment.

Midi Health provides virtual care for women experiencing menopause. They are an equal opportunity employer that values inclusivity and fosters a supportive environment.

US

  • Take inbound calls from patients, providers and members
  • Support members with their insurance needs, questions or concerns
  • Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.