Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
No Cold Calling: Customers come to us through our app because they already want help; guide them to the finish line.
Expert Advice: Explain insurance options so they make sense to everyday people.
Fast-Paced & Tech-Focused: Handle several things at once while staying friendly with the best tools and tech.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, it has become one of the fastest-growing tech companies in the U.S.
Own high-volume customer interactions via phone, chat, and email, providing clear guidance on policies and payments.
Create, update, and process homeowners insurance policies, endorsements, payments, and refunds accurately and urgently.
Educate policyholders on coverage details and policy changes to help them make informed decisions about their homes.
Kin provides simpler, more affordable, and better homeowners insurance, focusing on areas with climate risks and outdated systems. With a remote-first approach, Kin has been recognized as a top workplace and is committed to building a meaningful work environment with real impact.
Efficiently triage incoming phone calls with professional phone etiquette.
Provide support for call center staff and resolve issues promptly.
Effectively communicate issues and solutions to members and pharmacies.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Manage a caseload of in-progress applications through the underwriting process
Coordinate and follow up on medical exam bookings with vendors and clients
Handle inbound calls and respond to client emails
PolicyMe is Canada’s leading digital insurance solution, offering straightforward and affordable financial protection for families. They operate with a remote-first culture, attracting top talent from across Canada, with employees who are ambitious, yet humble.
Engage with customers and guide them through the insurance comparison and switching process
Analyze customer insurance needs using a consultative and empathetic sales approach
Exceed monthly sales targets while maintaining accuracy and integrity of the products sold
Experian Insurance Services is reinventing the insurance broker model with technology, data, and human interaction. They're committed to building smart technology that saves our customers time, money, and unnecessary hassle and is a Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work.
As a Benefit Advisor, you assist Medicare-eligible participants nationwide in selecting insurance plans that meet their needs.
You will spend your day on phone conversations, exercising patience, establishing rapport, and showcasing your knowledge.
You must have an active Resident State Life and Health Insurance license to qualify for this role.
WTW operates in a highly regulated environment, maintaining a diverse working environment of dedicated associates, in an open call center layout. They utilize the latest in technology, and top of the line computer and telephony systems.
Help potential customers navigate our online shopping experience.
Resolve administrative and billing questions with urgency and clarity.
Use industry-leading support tools and CRMs to document interactions.
SimplyInsured aims to eliminate fear associated with health insurance. They empower small business owners by making health insurance transparent and accessible, supporting over 20,000 customers.
Provide clear, kind, and empathetic answers to customer requests via email, chat, and phones.
Understand core functions of assigned products and meet or exceed production targets set by manager.
Contribute to documentation improvements by suggesting edits or additions, modeling company and team values.
Planning Center, established in 2006, supports over 90,000 churches worldwide, offering web and mobile products to facilitate communication, organization, and event coordination. Being an independent and debt-free company, they foster a remote work environment with tools like Asana, Slack, Notion, and Zoom, gathering thrice annually in Carlsbad, CA to strengthen team relations.
Urrly helps members get the care they need by booking, confirming, and following up on appointments using AI. They ensure a more objective and equal opportunity hiring process for all.
Answer inbound calls for multiple client accounts.
Return missed calls within our response-time standard.
Qualify leads and book estimate appointments.
My Virtual Resources LLC provides virtual receptionist services. They are building a fun, upbeat, work-from-home team culture where people feel supported and valued.
Global Elite Empire Consultants is a third-party recruiter. They utilize AI tools to support parts of the hiring process, but final hiring decisions are ultimately made by humans.
Schedule customer appointments for collision repair and estimates following procedures.
Manage a high volume of customer communications and assist with rental car/tow scheduling.
Resolve customer concerns using internal resources and maintain data integrity.
Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. They operate over 650 state-of-the-art locations and have been in business for over 25 years, focusing on a People First vision.
Answer inbound inquiries and prospect calls from web chat and call centers
Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers
Set appointments for Real Estate Consultants to continue the sales process
House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes.
Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
Research customer issues and find workable solutions
Provide response to inquiries including scheduling appointments, referral inquiries
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Keystone is a fast-growing company seeking top talent employees. They match clients’ needs in the health insurance market and are proud of helping thousands of Americans to find peace of mind and economic stability.
Answer a high volume of inbound calls and ensure every interaction is respectful and solution-oriented.
Own the member's journey, including researching and resolving complex cases.
Guide members in accessing services, facilitating access to virtual care and connecting them to healthcare resources.
Included Health is a healthcare company delivering integrated virtual care and navigation. They aim to raise the standard of healthcare for everyone by breaking down barriers and providing high-quality care. They offer numerous opportunities for career advancement and professional development.
Manage live inbound calls and scheduled appointments using a consultative approach.
Build trust quickly and guide clients through our enrollment process.
Meet and exceed daily, weekly, and monthly performance goals.
TurboDebt helps people regain control of their finances and build a path toward a debt-free future. They are a top-rated debt relief organization with over 300 team members across the country, providing customized repayment solutions and expert guidance to their clients.
Help prospective clients navigate life, critical illness, and health & dental insurance options using PolicyMe’s digital platform and your product knowledge.
Speak with customers in both French & English to answer questions and guide them through the buying process.
Recommend the right coverage based on customer needs, using a clear and honest consultative approach.
PolicyMe is modernizing insurance, making it simpler and more accessible. As a remote-first, Toronto-based startup, they're committed to building the future of insurance in Canada and beyond with a fast-paced, collaborative environment.
Manage multiple channel interactions with excellent communication skills.
Effectively present and discuss products and services to providers.
Establish and maintain positive relationships with providers.
Capital BlueCross is an independent licensee of the Blue Cross Blue Shield Association. We are an equal opportunity employer committed to a culture of diversity and inclusion.