Fix bugs and build internal tools for the team and customer facing teams.
Lead escalations, run incident response, and serve as the technical bridge between Customer Support Teams, Engineering, and Product.
Use AI tooling to diagnose issues, accelerate team output, and turn recurring customer pain into product improvements.
Velora is a unified company formed by Aplos, Raisely, and Keela, dedicated to helping nonprofit organizations thrive with tools for fundraising, donor management, financial tracking, and communications. They operate as one team with a combination of merged teams and teams dedicated to one specific product with the opportunity to build one or across all their products.
Troubleshoot and resolve production incidents across Rails framework services and cloud infrastructure.
Use interactive application access tools to inspect application state, diagnose issues, and validate fixes.
Create and maintain scripts, Rake tasks, and internal tools to streamline incident response, data verification, and operational workflows.
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, they created a comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Their employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
Contribute to ongoing product and engineering initiatives by supporting feature development and platform enhancements.
Leverage AI development tools (e.g., ChatGPT, Claude, Cursor, GitHub Copilot) to accelerate coding and problem-solving, and contribute to AI-enabled features, workflows, or internal tools.
Participate in standups, sprint planning, and code reviews to support high-quality delivery while collaborating cross-functionally with product, data, and engineering teams.
SponsorUnited is the leading global sports and entertainment SaaS platform, delivering actionable data and insights to build stronger marketing partnerships. It is a growing company with a collaborative culture focused on practical, hands-on experience and mentorship.
Act as the primary technical contact for support tickets and Slack escalations
Debug customer implementations involving tracking scripts, APIs, and data pipelines
Write and optimize SQL queries to investigate data discrepancies
This company is building an advanced attribution and marketing analytics platform that gives brands a unified, accurate view of ad performance, customer journeys, and revenue impact. The product has strong product-market fit and is scaling quickly.
Write and deploy clean PHP code to deliver new product features.
Troubleshoot issues, fix bugs, and ensure the application remains stable while refactoring legacy code.
Create unit and integration tests, review pull requests, and join team meetings to discuss technical solutions.
OxyDash develops cutting-edge proxy and web data scraping solutions for thousands of the world's best-known businesses, including Fortune 500 companies. It is a team of 500+ professionals focused on solving complex challenges with a massive-scale infrastructure.
Serve as the first point of contact for bug intake and triage, gathering information to create high-quality tickets.
Act as an internal resource for technical questions, creating documentation and guides to enable teams.
Use tools like Django Admin and SQL to investigate issues and perform safe, documented data updates.
Moxie empowers ambitious aesthetic entrepreneurs to build profitable, independent practices without burnout or guesswork. It is a global, remote-first company supporting over 700 practices nationwide, with a culture based on values like acting as owners, giving more than taking, and moving with speed and care.
Assist in developing and maintaining backend and front-end solutions.
Support enhancements to the drag-and-drop flow builder.
Collaborate with product managers, designers, and engineers to deliver new features.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization that retains nearly 1000 full-time professionals, with an annual growth rate exceeding 25%.
Lead the development of robust PHP architectures, ensuring high performance, security, and scalability.
Design and evolve seamless RESTful integrations to automate and streamline enterprise workflows.
Elevate team output through deep code reviews, technical mentorship of mid-level and junior engineers.
CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. From staff augmentation to dedicated IT teams and general software engineering, their nearshore technology services empower businesses to thrive in an ever-evolving digital landscape.
Assist with system design, coding, improving application performance, collaborating with other developers, and assisting with testing.
Lead and supervise the development team, ensuring projects are executed efficiently, aligned with Agile methodologies, and meet quality standards.
Design, implement, and deliver highly scalable solutions based on modern cloud-based architecture.
M3 USA offers digital solutions across healthcare, life sciences, pharmaceuticals, and more, driven by the mission to utilize the internet for a healthier world. They have seen remarkable growth since 2000, and offer a dynamic and innovative work environment where every team member contributes to global health advancements.
Independently diagnose complex system failures using advanced log analysis and database debugging.
Act as the "technical interpreter," distilling deep-stack architectural blockers into clear "business-speak" for stakeholders and Tier 1 support.
Author the "decision trees" and troubleshooting workflows that empower the rest of the company to resolve lower-tier issues independently.
TrueML is a mission-driven financial software company creating better customer experiences for distressed borrowers. Their team includes data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs.
Lead and resolve technically deep Level 2 support cases from initial triage to full root cause analysis and final fix.
Diagnose issues across distributed, cloud-native systems, with emphasis on application and API behaviour.
Perform code-level debugging (Python, Go, or Java) to pinpoint application defects or misconfigurations.
Mambu is a leading SaaS cloud banking platform. They are on a mission to make banking better for a billion people and shape the future of financial services.
Learn about Sourcegraph's product, value propositions, customers, team, and practices.
Work with customers to troubleshoot and solve reported issues, while improving product documentation.
Suggest remedies for customer issues and improvements for the team, customer experience, and product.
Sourcegraph is a code intelligence platform that developers and agents rely on to navigate, understand, and operate on massive, complex codebases. They are backed by a16z, Sequoia, and Redpoint, and operate as a globally distributed team that values high agency, direct communication, and a deep love for developers.
Shape and scale the core infrastructure behind GitLab CI, integrating AI into CI/CD workflows.
Design, build, and iterate on AI-assisted and agentic CI experiences, defining patterns for measuring success and instrumenting behavior in production.
Harden the CI pipeline execution infrastructure, addressing database access patterns, background processing, and job orchestration for enterprise-scale AI-driven automation.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With over 50 million registered users, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange, empowering team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Own and resolve escalated technical support issues, including integrations and complex product behavior
Troubleshoot across systems, APIs, and third-party tools to identify root causes
Act as a liaison between Support, Product, and Engineering on technical issues
EasyLlama is transforming the HR compliance industry by reinventing outdated training solutions and adapting them for the mobile-first generation, aiming to reduce employee risk and foster inclusive environments. They have earned the trust of over 5,000 clients and have been praised for world-class customer reviews and industry-leading NPS and Customer Satisfaction scores.
Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.
Upsun (formerly Platform.sh) is the cloud application platform that helps developers, DevOps engineers, and platform teams build, ship, and scale confidently without wrestling with backend infrastructure. They are a remote, global workforce and thrive in a multicultural team.
Develop integrations by researching and working with unfamiliar healthcare APIs.
Build services and applications alongside your team and support those applications in production.
Participate in design sessions, stand-ups, and sprint planning and grooming meetings.
DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions that enhance prescription access, affordability, and adherence. This is a great opportunity to be a part of a successful Healthcare IT company experiencing significant growth.
Design, build, and deploy AI-powered features and applications rapidly.
Integrate LLMs and AI models into existing products, handling the full stack.
Build robust APIs and backend services to power AI features.
Clara is the fastest-growing company in Latin America, providing solutions for businesses to manage payments. They have over 20,000 customers and are backed by top investors, fostering a fast-paced, supportive environment across the Americas.
Research, and diagnose complex software issues raised by clients/members
Develop, and test SQL queries to aid in the investigation and analysis of issues
Examine error logs and database content to determine the cause of a problem
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Own developer interactions across support channels, delivering fast, clear, and high-quality responses.
Operate and evolve automated account review workflows, applying judgement on edge cases.
Diagnose issues end-to-end, reproduce bugs, and route effectively (docs, fixes, or escalation).
Polar is building the next standard for applied AI startups, offering a billing platform designed for the speed of iteration that combines billing and analytics in one platform to offer customer- and feature unit economics in real-time. They are a small, talented and engineering-led team across Europe.