Own lifecycle and retention strategy, building and optimizing cross-channel campaigns across email, SMS, direct mail, and other touchpoints.
Improve journey operations, tools, and cross-functional orchestration by streamlining processes, automating workflows, and coordinating across internal teams and external partners.
Utilize AI tools and modern platforms to accelerate campaign planning, improve efficiency, and prototype solutions, while tracking performance KPIs and communicating insights to leadership.
Own lifecycle operations & systems, leading end-to-end execution and optimization of lifecycle journeys.
Build an AI-native lifecycle engine, identifying and implementing opportunities for AI-driven personalization and automation.
Drive intake, prioritization, and operational excellence, managing intake across stakeholders and ensuring clear timelines and delivery.
Maven is the world's largest virtual clinic for women and families, dedicated to making healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven is recognized for innovation and leadership as evidenced by multiple awards.
Support the execution of lifecycle marketing campaigns across various channels.
Assist in testing and optimization efforts by analyzing campaign performance.
Implement and manage campaigns within Braze (or similar platforms).
Upwork is the world’s work marketplace, connecting businesses with independent talent. More than $3.8 billion of work was done through Upwork last year, offering skilled professionals more control over their careers.
Own the measurement framework for conversational AI products, defining KPIs and tracking performance across voice and chat channels.
Provide UX insights via analysis of conversation transcripts, dialogue flows, and session data to identify friction points and user behavior patterns.
Conduct mixed-methods research, combining quantitative conversation analytics with qualitative usability testing and user feedback.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a leading debt settlement organization, having assisted over 450,000 people settle over $10 billion of debt, empowering them to lead healthier financial lives.
Design, launch, and improve digital customer success campaigns and programs.
Build scalable customer journeys using content-led interventions and targeted human engagement.
Translate customer and product insights into triggered programs and campaigns.
1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. They're a fast-paced, dynamic environment.
Bring best-in-class lifecycle and subscription strategies to our customers
Help turn Stay AI into a true retention growth partner, not just a platform
Stay AI helps high-growth ecommerce brands build, scale, and optimize subscription programs. They work with leading Shopify brands to drive subscriber growth, retention, and revenue through smarter lifecycle strategies. They are dedicated to their work, but equally committed to celebrating their achievements.
Tiger Data empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. As a globally distributed, remote-first team, they are committed to direct communication, accountability, and collaborative excellence, shaping the future of data infrastructure.
Set the overarching strategy for WeTravel showing up in the market across events, social media, content, and segment programs.
Identify which marketing workflows can be systematized or handed to AI agents working alongside our Agentic Operator.
Develop the strategy for engaging WeTravel's community of travel operators, planners, and organizers.
WeTravel is a platform reshaping how group travel operators run their businesses. They are passionate about adventure and innovation, and they celebrate diversity while fostering inclusivity within their international, travel-loving team.
Own end-to-end lifecycle strategy, mapping key moments and designing campaigns to activate, retain, and re-engage users
Partner with product, engineering, design, education, customer success, and sales to define user segments and trigger-based journeys
Ideate and execute multi-channel campaigns with a test-and-learn mindset
ShopMy is revolutionizing e-commerce by building the infrastructure for human-led curation at scale. They are a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
Manage and coordinate internal AI/Data project cycles.
Streamline workflows and support process improvements.
Create clear communications, reports, and presentations.
Jobgether is a platform which uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They connect job seekers with companies, ensuring a smooth and objective hiring process.
Drive customer happiness through showing customer value; own reducing friction on the path to value and answer key questions like “How can our AI Assistant more effectively contribute to customer happiness?”
Deliver against retention metrics including Net Revenue Retention, product engagement, and NPS; break these into metrics your squad can directly influence, and call your shots on what experiments will lead to the desired outcomes.
Embed AI thoughtfully into the product experience so our customers experience a seamless and intelligent helper, faster workflows, and better results without needing to become AI experts themselves.
Constant Contact empowers people everywhere to pursue their dreams by giving them all the help and tools they need to grow online. They are a company of awesome people who take ownership and make an impact by operating with the mindset, integrity, and courage of a small business owner.
Achieve is a leading digital personal finance company helping people move from struggling to thriving by providing personalized financial solutions. They have over 3,000 employees in mostly hybrid and 100% remote roles, with hubs in Arizona, California, and Texas, and are one of the largest private consumer fintech unicorns in the U.S.
Own end-to-end strategy, planning, and execution across TV/CTV, Direct Mail, Influencer, Affiliate, and Podcast channels.
Build and own a rigorous measurement and attribution framework across all channels.
Actively integrate AI tools into day-to-day workflows—from creative testing and brief generation to performance reporting, audience modeling, and channel research.
Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. They're a distributed team of top talent across 28+ U.S. states with a remote-first culture that emphasizes collaboration, team-building, and flexibility.
You build and operate AI-supported end-to-end workflows, from Ad Creative production to content orchestration to GTM automation.
You develop a central orchestration layer based on Claude Code and MCP that connects different skills and tools.
You integrate core platforms directly into automated workflows and ensure clean data flows between systems.
Xentral automates processes that slow down businesses. They are an established tech startup with major tech investors and are aiming at defining a new SaaS category, empowering entrepreneurs and e-commerce vendors to automate their resource planning with employees all over Europe.