Provide departmental leadership and manage the Client Relations staff to ensure client satisfaction.
Oversee client accounts, monitor training, and serve as point of contact for escalated issues.
Track trends, conduct performance reviews, and maintain departmental policies and procedures.
LoanCare is a leading national provider of full-service mortgage subservicing, serving banks, credit unions, and investors. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Manage the full contract lifecycle, including drafting, review, negotiation, execution, and amendments for various agreements.
Review and analyze contract terms to identify risks and ensure alignment with company policy and regulations.
Maintain contract administration policies, support compliance, and track key obligations and renewals.
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, and pharmaceuticals. Since its inception in 2000, the company has grown significantly, fostering a dynamic and innovative work environment where every team member contributes to global health advancements.
Manage the full contract lifecycle, ensuring compliance with company policies and coordinating reviews with external legal counsel.
Maintain accurate contract records, templates, and version control while training internal stakeholders on processes.
Review and approve external legal counsel invoices, ensuring accurate expense allocation.
Perr&Knight provides insurance consulting and software solutions to the property & casualty and life, accident & health industries. With offices nationwide and more than 150 insurance professionals, including 30+ credentialed actuaries, they are among the largest independent actuarial and insurance consulting firms in the United States.
Lead and develop a high-performing closing team through hiring, coaching, and performance management.
Drive operational excellence by improving closing processes, policies, and workflows.
Collaborate cross-functionally to ensure compliance and data-driven decision-making.
This company operates in the real estate and lending space, focusing on innovative solutions. The size and culture are not specified, but the team values collaboration, transparency, and inclusion.
Manage the EVP's calendar and schedule internal and external stakeholder meetings across multiple time zones.
Arrange international travel including flights, hotels, visas, and expense reports with accuracy.
Act as a liaison between the EVP, executive committee, and delivery teams, coordinating communication and priorities.
Miratech is a global IT services and consulting company that helps visionaries change the world by supporting digital transformation for large enterprises. The company has nearly 1000 full-time professionals, operates in over 25 countries, and has a values-driven culture of Relentless Performance with a 99% project success rate.
Follow up on leads, value properties, negotiate acquisitions, and close deals.
Perform extensive due diligence, estimate repairs, and prepare contracts for ratification.
Meet with homeowners, work with realtors, buyers, lenders, and title during closing.
House Buyers of America is a residential real estate investment company that buys, renovates, and resells homes, offering a fast, hassle-free sale to homeowners. The company has grown to $50 million in annual revenue, is an Inc 5000 member, and fosters a casual, team-oriented culture.
Handle and oversee all travel arrangements (air, lodgings, visas, insurances, etc.) and operations for Miratech personnel worldwide.
Manage relationships with travel agencies and vendors, including hotels and travel booking tools.
Process expense reports, handle reimbursements, manage credit card operations, and ensure compliance with travel policies.
Miratech is a global IT services and consulting company that helps visionaries change the world by bringing together enterprise and startup innovation. Retaining nearly 1000 full-time professionals and operating in 25 countries, the company maintains a culture of Relentless Performance with over 99% of engagements succeeding since 1989.
Follow up on leads, value properties, analyze comps, and acquire new homes.
Negotiate acquisitions and dispositions of properties and perform extensive due diligence.
Meet with homeowners to present offers and work with realtors, buyers, lenders, and title during closing.
House Buyers of America is a residential real estate investment company that buys, renovates, and resells homes, offering a guaranteed, fast, and hassle-free sale to homeowners. The company has a strong growth history, with revenue increasing 67% year over year, and a fully remote culture with competitive pay, great benefits, and a work hard/play hard environment.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Review and negotiate a diverse portfolio of commercial contracts including MSAs, subscription agreements, and confidentiality agreements.
Collaborate cross-functionally with sales, finance, and operations teams to address contractual issues and ensure compliance.
Support legal team on regulatory activities, compliance tracking, and process improvements to scale contracting operations.
LevelTen Energy accelerates the clean energy transition by providing cloud-based software and transaction infrastructure for renewable energy buyers and sellers. Since 2016, the platform has facilitated over $14.8 billion in clean energy transactions, and the company is a leading provider in the US and Europe with a collaborative and collegial growth environment.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Manage the full lifecycle of healthcare contract activities from request through execution.
Coordinate with legal, finance, sales, and operations teams to support complex pharmaceutical agreements.
Maintain accurate contract records and identify opportunities for process improvements.
Express Scripts is a healthcare company specializing in pharmacy benefit management and contract administration. The company fosters a collaborative, fast-paced environment with a focus on accuracy and compliance.
Manage virtual admissions process for prospective students located outside local campus service areas.
Conduct structured discovery calls and virtual interviews to guide students through enrollment.
Maintain detailed records and meet daily performance goals for outreach and enrollment.
This company connects prospective students with career-focused education and skilled trades programs. It offers a fully remote, collaborative work environment focused on student success and professional growth.
Manage ongoing customer strategy, service, and retention for an assigned book of business.
Collaborate with insurance carriers, general agents, and internal teams to deliver exceptional benefit consulting outcomes.
Stay updated on industry trends and regulatory changes to educate and enable customers.
Bennie is an employee benefits services and technology firm that helps companies create a healthier workplace by connecting disparate systems across the benefits supply chain. Bennie is a remote-first company with employees across the U.S. and values a culture of optimism, accountability, thoughtfulness, and health.
Maintain and update licensing records in agency systems, ensuring compliance with state regulations.
Review license applications, resolve discrepancies, and prepare reports on licensing activity and compliance metrics.
Respond to inquiries via email, phone, and service tickets regarding licensing requirements and application status.
Ryan Specialty provides innovative solutions for insurance brokers, agents, and carriers. It has been recognized as a multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, offering a comprehensive benefits package and a collaborative culture.
Manage daily flow of referrals to partner firms and track compliance data for the region.
Support Regional Manager with case agreement records and facilitate payment compliance with accounting staff.
Build weekly/monthly progress reports and interact regularly with attorneys and partner firms.
Morgan & Morgan is a personal injury law firm that fights for consumer rights against insurance companies and large corporations. With over 6,000 employees, they are united by the mission 'For the People'.
Assist clients with drafting, reviewing, and negotiating commercial and technology contracts.
Work closely with a select group of Fortune 500 clients to build deep familiarity with their business needs.
Enjoy flexible hours and a comprehensive training program to set you up for success.
Koley Jessen is a law firm that provides legal services in commercial and technology transactions. The firm fosters a collaborative, people-focused culture and is committed to diversity and inclusion.
Handle inbound calls and provide excellent customer service for lease or loan accounts.
Resolve inquiries independently and escalate issues when necessary.
Proactively identify trends in customer issues and share feedback with management.
We provide flexible lease-to-own financing to help consumers pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.
Provide excellent customer service while ensuring compliance with state resale certificate regulations.
Process resale renewals, monitor incoming inquiries, and update customer information systems.
Collaborate with internal teams to resolve resale issues and meet monthly state renewal deadlines.
SanMar ensures customer accounts comply with state regulations for resale certificates. They provide excellent customer service and manage resale renewals, operating with a focus on accuracy and team collaboration.
Handle inbound and outbound calls to discuss Aetna Medicare plans with prospective clients.
Clearly explain Medicare options, benefits, and enrollment processes to ensure informed decisions.
Understand each client's unique needs and provide tailored solutions to build trust and rapport.
Trucordia is an insurance brokerage providing solutions to help veterans, disabled Americans, and underserved populations get access to healthcare. With over 5,000 team members across 200 offices, the company values collaboration, care, and results.