Prepare and submit mortgage insurance claims according to regulatory requirements.
Conduct audits, resolve escalations, and collaborate with cross-functional teams.
Assist in training and process improvements to ensure data integrity.
The partner company specializes in mortgage servicing operations. It is an organization that values accuracy, quality, and efficiency in claims-related processes.
Prepare claim filings for all agencies on acquired or sold properties.
Complete monthly process control audits and provide results to management.
Resolve escalations from team members and assist with training for incoming and existing employees.
LoanCare is a national provider of full-service mortgage loan subservicing, serving banks, credit unions, and other mortgage industry partners. Backed by Fortune 500 company Fidelity National Financial, it subservices over 1.8 million loans and fosters a culture built on integrity, innovation, and collaboration.
Manage team of employees responsible for collections, client invoicing, and HUB operations.
Ensure quality and productivity goals are met while maintaining audit quality.
Develop and maintain client relationships and identify process improvements.
ServiceLink is a mortgage services company that helps clients in the lending industry achieve strategic goals through technology and services. The company is committed to equal opportunity and offers ongoing training and support for employee advancement.
Drive client success through the home loan process using warm leads with no cold calling.
Master a complex sales process with comprehensive paid training and uncapped commissions.
Solve challenging problems and earn uncapped bonuses in a remote-first environment.
Neighbors Bank is a leading innovator in the mortgage industry, focused on making homeownership more affordable, accessible, and achievable. The company has been recognized as a Top Workplace in the Financial Services industry, fostering a collaborative culture where individuals are passionate, deliver results with integrity, and enhance lives.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Build and maintain strong relationships with existing clients while identifying new business opportunities.
Coordinate with internal departments to ensure successful project execution and client satisfaction.
Develop strategic account plans and maintain accurate CRM records to support long-term growth.
M2W Inc. is a professional services company that focuses on client relationships and delivering exceptional results. The company offers a collaborative and inclusive work environment with opportunities for professional development and career advancement.
Manage and oversee a team of Client Success Managers to ensure successful customer outreach and business reviews.
Collaborate with internal departments to achieve customer success and maintain productive software use.
Mentor staff, delegate responsibilities, and ensure accountability in meeting score card metrics.
Nextech is a leader in specialty healthcare technology solutions. The company invests in its employees with competitive pay, bonuses, and comprehensive benefits, fostering a culture of diversity and inclusion.
Lead consultative, product-led sales conversations with mortgage lenders, diagnosing verification workflows and designing tailored solutions.
Own the full sales cycle from prospecting and discovery through technical evaluation, negotiation, and close.
Manage complex buying committees and drive revenue within a defined book of mortgage accounts.
Truv empowers mortgage lenders and financial institutions with consumer-permissioned income, employment, and asset data to streamline verification processes. Backed by Kleiner Perkins, it is an approved vendor for Fannie Mae and Freddie Mac and operates with a focus on regulatory compliance and innovation.
Consult and enroll qualified clients into debt relief programs using Salesforce.
Document client discussions and complete IAPDA certification within the first year.
De-escalate stressful situations and provide empathetic support while meeting performance criteria.
National Debt Relief is a debt settlement organization that has helped over 450,000 people settle over $10 billion of debt. Rated A+ by the Better Business Bureau, the company is certified as a Great Place to Work® and offers generous benefits.
Deliver an exceptional borrower and retailer experience through timely, transparent communication and document management.
Analyze complex credit files, ensure compliance with portfolio guidelines, and prepare loan files for underwriting.
Collaborate with underwriters, loan officers, and closing departments to streamline the loan process from intake to funding.
Cascade Financial Services is a trusted lender in Attainable Housing, offering mortgage loan solutions tailored to the manufactured housing marketplace. The company fosters a team-oriented culture with a focus on work/life balance, integrity, and excellence.
Assist in processing applications for submission to underwriting, ensuring data integrity in the loan origination system.
Work with loan officers, borrowers, underwriters, and title companies to gather conditions and clear loan conditions for final approval.
Upload file documentation into the LOS and perform other mortgage-related tasks as assigned.
We are a leading provider of home equity solutions for seniors, helping them unlock the value of their homes. We have been named a Great Place to Work for three years in a row, with a culture that values enjoyment and collaboration.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Drive revenue growth by managing client relationships and developing close alliances with senior client management.
Uncover new business opportunities by building relationships with new partners across the financial services industry.
Collaborate with cross-functional teams to balance priorities, handle issues, and identify opportunities for growth.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We have an amazing team of 25,200 people in 32 countries.
Provides support to customers by answering calls, resolving issues, and documenting interactions according to department standards.
Manages follow-up contacts and evaluates concerns to determine reasonable resolutions using department guidelines.
Refers unresolved grievances to Verizon Wireless and assists team members with shadowing and questions.
Cellular Sales provides customer support and sales services for Verizon Wireless. The company is a large organization with a focus on culture and employee assistance programs.
Handle and problem solve customer inquiries via phone, email, and chats, ensuring a great customer experience.
Develop strong knowledge of Horace Mann Life and Retirement insurance products and proactively upsell and cross-sell solutions.
Maintain quality and compliance by adhering to all applicable company and state rules and regulations.
Horace Mann helps educators protect what they have today and prepare for tomorrow, offering insurance and financial products tailored to their needs. Founded in 1945, we serve over 4,100 school districts, are publicly traded on the NYSE, and have more than $12 billion in assets.
Develop and sustain relationships with partner practices to drive transaction retention and growth.
Leverage data and insights to optimize engagement and maximize portfolio outcomes.
Act as a trusted advisor, sharing best practices and influencing adoption of payment plan technology.
Cherry is a FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians, making care more financially accessible. Founded by Stanford entrepreneurs with venture backing from Kleiner Perkins and DCM, it is a high-growth organization reshaping patient payments.
Review mortgage application files for completeness and compliance.
Set up and administer new residential mortgage transactions, including financial operations.
Respond to inquiries and resolve issues efficiently.
Our partner is a financial services company specializing in residential mortgage operations. They focus on accuracy and efficiency in a fast-paced environment.
Gather required documentation and submit loan files for processing/underwriting.
Manage pipeline of 50-60 loan closings per month.
Provide excellent customer service and assist team members with borrower requests.
Knock redefines home buying and selling with its Bridge Loan product, allowing homebuyers to 'buy before they sell'. Founded in 2015, the company has grown to a trusted partner with a network of 60,000+ loan officers and agents, and has been honored as one of Inc.'s Best Workplaces six times.
Serve as the primary point of contact and trusted advisor for client operational representatives, building strong relationships.
Coordinate cross-functional teams to manage client initiatives and ensure alignment with business objectives.
Monitor program performance, analyze data, and provide recommendations to improve outcomes.
They provide healthcare operational solutions and client management services. The company fosters a collaborative, client-focused environment with cross-functional teams.
Handle inbound calls and provide excellent customer service for lease or loan accounts.
Resolve inquiries independently and escalate issues when necessary.
Proactively identify trends in customer issues and share feedback with management.
We provide flexible lease-to-own financing to help consumers pay for big purchases over time. Our 200+ teammates enjoy inspiring and challenging work that accelerates their careers.