Ensure compliance with company policies and regulatory requirements.
Maintain accurate and detailed records of all account documentation.
Coordinate with the VCC Support teams for remote technical support, downtime reporting.
Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.
Serve as the liaison between Air Traffic Control (ATC) facilities, Traffic Management Units (TMUs), and FAA program teams.
Provide operational input to the planning, design, and implementation of NAS modernization initiatives.
Evaluate and communicate operational impacts of new technologies, systems upgrades, or procedural changes.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted solutions to protect our nation and allies.
Learn and understand procedures supporting the assessment of risks to federal facilities.
Conduct in-depth reviews of FPS Facility Security Assessments (FSAs) for 4 FPS regions and provide written documentation on deficiencies.
Validate information contained in FPS building inventory and correct incongruent information with internal and external sources and partners.
Dynamis, Inc. provides analytical and advisory services. They focus on interpreting and applying policies and program requirements. I am unable to find information on employee size or culture for the company.
Provide technical support to KVH partners and their customers.
Monitor network health and take corrective action when needed.
Provide excellent technical diagnostic skills for diagnosing and resolving customer incidents.
KVH Industries provides solutions that connect, protect, and innovate for a better world. They serve a global base of customers with innovative technology.
Collaborate with large Public Safety agencies to develop tailored drone solutions as a trusted expert.
Conduct product demonstrations and ensure smooth integration into customer operations and systems.
Gather and analyze customer feedback to inform product improvements and support cross-functional customer projects.
Skydio is the leading US drone company and the world leader in autonomous flight. The company combines deep expertise in artificial intelligence and hardware-software development to serve a diverse range of customers, from utility inspectors to public safety and defense.
Supports Synapse products by troubleshooting issues and providing timely responses.
Works on 3rd party hardware, software, and network related issues.
Documents cases throughout the troubleshooting process.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with cutting-edge healthcare solutions. They have over 70,000 employees across healthcare, electronics, business innovation, and imaging, guided by their Group Purpose of giving the world more smiles.
Monitor, support, and maintain the day-to-day operations of the SCADA systems across the fleet.
Design, develop, modify, and evaluate systems, processes, or facilities to support company objectives, utilizing engineering methods.
Find areas of improvement in SCADA systems/business processes and implement the solutions.
EDF power solutions North America provides clean energy solutions throughout the U.S., Canada, and Mexico. They are a market-leading independent power producer and service provider with collaborative team environment.
Respond to customer inquiries quickly and efficiently.
Deliver remote installation, configuration, and support for new & existing customers.
Provide remote troubleshooting and technical support to customers.
Riva is an Edmonton-based software development company with a global footprint. They create seamless data flow between applications and CRM, synchronizing data and eliminating the need for task switching. They offer a work culture that fosters diversity, equity, inclusion, and fun.
Provide expert support for real property systems of record on assigned task orders.
Perform data quality checks, validate records, and support audit readiness.
Strengthen the team's technical depth across DoD real property systems.
FWI provides expert support for DoD real property systems. It has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering growth in a collaborative environment.
Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
Coordinate closely with Engineering and Product Management on all product issues & releases.
Develop positive customer and cultural relations.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. They have over 16,000 academic institutions, publishers, and corporations using their services in more than 185 countries.
Create and deliver high-impact technical product presentations and demonstrations tailored to prospective enterprise customers.
Partner with stakeholders to gather technical requirements, ensuring proposed solutions are perfectly aligned with customer goals and infrastructure.
Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.
Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. They are an AI-forward enterprise, leveraging the world’s largest security data lake to power their cloud-native Zero Trust Exchange platform. They value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential.
Installing, commissioning, maintaining and replacing electrical metering systems.
Carrying out site surveys, risk assessments and producing clear reports.
Completing quality assurance checks, including work in progress and post-installation reviews.
EDF is a company delivering safe, high-quality energy solutions. They are committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities.
Oversee all Wi-Fi aspects of the Task Order and serve as the main point of contact for all technical issues.
Design, configure, and troubleshoot enterprise wireless local area networks (WLAN).
Produce technical design documentation, standards, and implementation guidance.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment. They embody the principle of utilizing the best of information technology to meet the business needs of Federal Government customers.
Act as the product specialist liaison between Skydio and customers by proactively responding to advanced technical support questions.
Troubleshoot UAS Command and Control and Cloud networking issues using knowledge of internet protocols, cellular modems, and wireless radios to maximize customer fleet value.
Provide on-site training to customers in the areas of maintenance and operation techniques relevant to UAS aircraft and docks.
Skydio is the leading US drone company and the world leader in autonomous flight, combining deep expertise in artificial intelligence, hardware, and software product development. The company empowers a broad audience of drone users including utility inspectors, first responders, and soldiers, with a multidisciplinary team that values diversity and inclusivity.
Perform site readiness inspections and develop network drawings for IT installations.
Lead on-site deployments, including hardware installation, testing, and system activation.
Collaborate with stakeholders to coordinate schedules, identify risks, and ensure compliance with FAA requirements.
Peraton is a next-generation national security company that provides mission-critical systems and services to government agencies, including the FAA. The company employs thousands of professionals and fosters a culture of innovation, collaboration, and dedication to safeguarding national interests.
Serve as the connector between product teams, engineers, and end users.
Handle incoming requests for help or information and respond clearly and quickly.
Create and maintain training materials, step-by-step guides, FAQs, and video tutorials.
Oddball believes that the best products are built when companies understand and value the things they are working on. They value learning and growth and the ability to make a big impact at a small company.
Identify potential threats and produce actionable intelligence reports for various audiences.
Analyze open source cyber intelligence from social media and dark web to assess risk levels.
Collaborate with the intelligence team to address serious threats and develop solutions.
DarkTower, a division of Queen Associates, disrupts crime through cyber intelligence by providing actionable open-source intelligence to financial institutions, social media platforms, and online retailers. The company values a diverse workplace and is an equal opportunity employer, committed to equity and inclusiveness.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.