Manage design, build, testing, validation, maintenance, and ongoing support of Epic Resolute Hospital Billing and Electronic Remittance modules.
Collaborate with interdisciplinary workgroups to accomplish goals, focusing on Epic upgrades, enhancements, ticket queue responses, and break/fix duties.
Build relationships with colleagues, departments, and vendors, providing technical consulting and ensuring compliance with regulatory guidelines.
Conducts in-depth analysis of workflows, data collection, and technical issues related to Epic software, performing design, build, testing, and maintenance.
Provides tier-2 support for application incidents, including 24/7 on-call coverage, and develops requirements and test cases for new or enhanced functionality.
Acts as a role model in projects, works independently 100% of the time, and promotes teamwork within and across teams.
Presbyterian Healthcare Services is a not-for-profit healthcare system improving the health of patients, members, and communities in New Mexico. Founded in 1908, it is the state's largest private employer with nearly 14,000 employees, including over 1,600 providers and 4,700 nurses, serving more than one in three New Mexicans.
Provide day-to-day support and optimization for healthcare software applications, including system builds and upgrades.
Analyze business and clinical requirements to recommend workflow improvements and operational efficiency.
Develop and execute system test plans, document results, and support incident resolution.
This company provides healthcare technology solutions, supporting clinical workflows through software applications. The company culture emphasizes collaboration and employee growth, with a fully remote environment.
Analyze and map clinical workflows to optimize Epic applications and related processes.
Configure Epic applications and develop test plans to ensure system functionality.
Create training materials and support end-user education for application features.
They develop and optimize digital healthcare applications to enhance patient and provider experiences. The company is a leading healthcare technology environment with a focus on innovation and collaboration.
Design, build, and test Epic and third-party applications for implementation, optimization, and ongoing support.
Facilitate workflow design and validation in collaboration with end users.
Follow process methodologies and policies to ensure data integrity and system reliability.
UMC Health System is a leading healthcare provider in Texas, operating a 501-bed Magnet-designated hospital and multiple clinics. It is the region's only Level I Trauma Center and a primary teaching hospital, with a culture of service excellence and a commitment to training healthcare professionals.
Serve as a liaison between operational stakeholders and IT to ensure business needs are effectively represented.
Support the ongoing operations, optimization, and enhancement of assigned Epic applications through workflow analysis and system design.
Collaborate with cross-functional teams to troubleshoot issues, test solutions, and implement system improvements.
The Wilshire Group is a boutique consulting firm in Los Angeles specializing in revenue cycle optimization and IT collaboration. With a team of experienced professionals, they have aided over 100 healthcare systems nationwide, emphasizing professionalism, efficiency, and adaptability.
Own the day-to-day functionality of the Radiant department, resolving tickets and keeping workflows running as intended.
Diagnose reported issues by analyzing workflows and data to identify root causes and contributing factors.
Build, test, and validate changes in Epic Radiant, support OpTime and Cardiology interface workqueues, and document requirements clearly.
Hummingbird partners with healthcare systems to transform patient access, enabling providers to focus on caring for patients. They are a team of experts obsessed with the connection between people, processes, and technology, and they create good jobs that attract and retain talent.
Manage and resolve claims rejections and denials, escalating trends as identified.
Verify patient eligibility and benefits, and coordinate with insurance payers.
Maintain compliance with HIPAA regulations and meet productivity standards.
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction. They are a growing company with a dedicated team passionate about making judgment-free care accessible.
Identify opportunities to improve workflows, support automation, and scale billing processes.
Collaborate with internal teams and external EAP partners for accurate billing and payment processing.
Rula provides evidence-based mental healthcare, aiming to destigmatize and integrate mental health into overall well-being. They are a remote-first company hiring in most U.S. states, fostering a culture of inclusion and support.
Process and resolve insurance claims, denials, and appeals accurately and timely using Epic and other systems.
Verify patient insurance eligibility, update demographics, and communicate with payors to ensure proper coverage.
Analyze and correct claim issues, perform write-offs, and contribute to workflow improvements for optimal AR outcomes.
Exact Sciences helps change how the world prevents, detects and guides treatment for cancer. The company offers an inclusive culture, purpose-driven careers, and robust benefits.
Acting as primary support contact for the application's end-users and identifying issues to resolve them.
Guiding workflow design, building and testing the system, and analyzing technical issues associated with Epic software.
Serving as liaison between end users' workflow needs and Epic implementation staff, participating in training and troubleshooting.
UofL Health is a fully integrated regional academic health system providing compassionate, patient-centered care. With over 14,000 team members, including physicians, nurses, and other health professionals, the organization is focused on transforming community health.
Manage relationships with multiple managed service providers, ensuring adherence to SLAs, KPIs, and service-quality expectations.
Oversee day-to-day service delivery for revenue cycle applications, resolving escalations and driving continuous improvement.
Lead planning, implementation, and support of domain applications, ensuring alignment with governance, security, and compliance standards.
UnityPoint Health is a healthcare system providing revenue cycle management technology and services. They are recognized as a top workplace in healthcare by Becker's Healthcare and emphasize a culture of belonging, development, and competitive benefits.
Lead the administration and optimization of Revenue Cycle Management (RCM) applications to ensure stable and efficient system operations.
Serve as primary liaison between business teams and third-party vendors to coordinate issue resolution and system enhancements.
Manage team workloads, establish escalation protocols, and ensure performance aligns with SLAs and KPIs.
Partner Company is a healthcare technology organization focusing on revenue cycle management. They foster a collaborative, team-oriented culture with a commitment to innovation and continuous improvement, though company size is not specified.
Analyze, design, implement, and maintain complex Epic Home Care systems to improve clinical care and patient management.
Lead complex initiatives, mentor team members, and ensure outstanding end-user support.
Manage multiple projects and collaborate with clinical and operational leaders.
Cincinnati Children's Hospital Medical Center is a leading pediatric healthcare organization dedicated to making children's health better. It is a top 10 children's hospital in the nation with over 15 years of recognition, employing thousands and consistently ranked among America's best large employers.
Manage end-to-end billing relationships for supplemental products, including new business, renewals, and audits.
Collaborate with clients and partners to resolve billing issues and improve processes.
Drive collection of outstanding premiums and ensure accurate financial controls.
The Cigna Group is dedicated to improving the health and vitality of those they serve through their divisions Cigna Healthcare and Evernorth Health Services. As a large global company, they offer a comprehensive benefits package starting on day one and emphasize a culture of support and whole health.
Manage client medical payment policies to ensure accuracy and compliance with CMS and payer guidelines.
Conduct periodic reviews and analyses of policy updates, coordinating with Medical Directors and presenting recommendations to clients.
Serve as the primary client liaison, addressing inquiries and maintaining detailed documentation of policy nuances.
Cotiviti is a healthcare data analytics company specializing in payment accuracy and medical policy management. The company fosters a collaborative remote culture and offers competitive benefits to support its team.
Verify and process daily billing charges, including insurance verification and pre-certification.
Complete billing and pre-arrival duties such as input, tracking, and verification of transactions.
Maintain communication with providers, insurance companies, and respond to inquiries.
Washington University in St. Louis is a research university dedicated to advancing knowledge through research, teaching, and patient care. It is a large institution with a diverse community of staff, faculty, and trainees committed to collaboration and innovation.
Serve as a critical gateway to patient care by ensuring timely and accurate processing of medical referrals.
Collaborate with providers and clinical teams to review, prioritize, and route referrals in a fully remote setting.
Apply administrative expertise and medical knowledge to support patient safety and operational excellence.
The company is a leading academic healthcare organization dedicated to patient care, research, and education. It offers a fully remote, inclusive work environment with opportunities for career growth.
Own HIPAA-compliant source-of-truth artifacts governing Medicare claims business rules.
Validate changes internally and communicate updates to external CMS stakeholders.
Bridge product and engineering by translating policy needs into clear requirements.
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, they have helped federal, state, and local agencies solve technology modernization challenges, and they are a remote-first team with a collaborative culture.