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20 jobs similar to Senior Concierge Support Specialist Canada Operations

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$400,000–$400,000/yr
US Unlimited PTO

  • Participate in our most important growth initiatives.
  • Be a software product visionary.
  • Lead our people.

Wealth.com is the industry’s leading estate planning platform, empowering wealth management firms to modernize how they talk about estate planning with their clients. We cultivate a collaborative and supportive environment, fostering innovation and certified as a Great Place to Work.

North America 4w PTO

  • Support the Onboarding team by making scheduled/incoming calls to new clients.
  • Deliver an exceptional client experience by meeting each client where they are.
  • Share feedback to identify opportunities for the business and support product improvements.

Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. They’re the largest fintech company in Canada, with over 3+ million users who trust them with more than $100 billion in assets.

$69,000–$107,000/yr
US

  • Develop a deep understanding of the Addepar platform and be able to apply it to clients’ requirements, industry challenges, and goals.
  • Develop success plans for a pool of clients, supporting critical client metrics to drive adoption and identify optimization and cross-selling opportunities.
  • Advocate for clients, building strong working relationships with cross-functional teams to ensure client success

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets.

US 6w paternity

Responsible for leading client relationships, reviewing and delivering income tax returns, tax projections, and analysis for high-net-worth and ultra-high-net-worth clients. Must be detail-oriented and possess excellent time-management skills. Mentoring responsibility for a team of Senior Tax Associates, Tax Associates, and/or Tax Support Specialists.

Mercer Advisors has worked with families to help them amplify and simplify their financial lives for 40 years by integrating financial planning, investment management, tax, estate, insurance, and more.

Europe Unlimited PTO

  • Originate, onboard and maintain institutional and retail relationships in the UK and Europe.
  • Understand client needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite.
  • Be an expert in the products Xapo offers, perform regular reviews with customers to re-assess client’s risk profile and wealth management needs.

Xapo Bank is a fully distributed team of over 130 Xapiens that work remotely from 40+ countries around the world. They are committed to changing the way things are done and strive to provide economic freedom and wealth protection, no matter where you live.

US 8w paternity

  • Present wealth management solutions to high-net-worth prospects.
  • Engage with prospects to evaluate their financial situation and provide solutions.
  • Educate prospective clients on the variety of Fisher Investment’s offerings.

Fisher Investments is a global investment firm that puts clients first. They are a privately held, multi-billion-dollar company focused on bettering the investment universe, and pride themselves in their inclusive culture.

Canada

  • Lead, coach, and develop a team of Customer Success Managers.
  • Drive a shift from reactive issue management to proactive engagement.
  • Collaborate with various teams to deliver a unified customer experience.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$98,000–$168,000/yr
US Canada

  • Lead, coach, and develop a team of Customer Success Managers, fostering a culture of accountability, innovation, and customer focus.
  • Inspire and guide the team into a new, proactive Customer Success model centered on customer outcomes and results.
  • Drive a shift from reactive issue management to proactive engagement, risk identification, and value realization.

Magnet Forensics is a global leader in developing digital investigative software. They serve thousands of customers globally and have employees based around the world, focused on innovation and customer satisfaction with a supportive team environment.

$101,171–$119,025/yr
US

  • Prepare, review and sign tax returns for high-net-worth individuals, trusts, and businesses.
  • Create quarterly estimates and projections.
  • Perform tax research and respond to tax questions.

Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, tax, estate, and insurance. They serve over 31,300 families in more than 90 cities across the U.S. and are committed to diversity with a flexible work environment.

$175,000–$225,000/yr
US Canada

  • Own the long-term success and commercial growth of a portfolio of enterprise clients.
  • Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
  • Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems.

Later is the enterprise leader in social media and influencer marketing software, services, and data, trusted by leading brands and agencies worldwide. Following their acquisition of Mavely, Later enables brands to scale creator partnerships from nano to premium influencers while managing social media content and campaigns across all major social and affiliate networks.

US

  • Oversee lead qualification-to-close processes from direct and affiliate marketing channels.
  • Manage and grow the Client Development team, including business development reps qualifying leads and inside sellers quarterbacking close.
  • Partner with the Wealth Advisory team to execute winning sales motions and introduce prospects to advisors.

Focus Partners Wealth is an organization of wealth, asset, and business management resources that brings strength, innovation, and partnership to client relationships. Their team of advisors works collectively to deliver personalized wealth planning strategies across local communities, placing their clients’ values, goals, motivations, and priorities at the heart of everything they do.

Canada Unlimited PTO

  • Develop and implement end-to-end digital programs for customers.
  • Create a cohesive strategy with tangible goals to drive adoption and retention.
  • Collaborate with leaders across Support, Product, and Marketing.

Jobgether is a company that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

In this role, you will lead the investment services area, oversee project planning and execution. You will also drive revenue growth through developing sales strategies and managing key client relationships. Your strategic thinking and proven sales leadership will significantly impact their mission of providing exceptional financial services to their members.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Drive go-to-market strategy for asset, wealth management, and financial settlement products.
  • Build clear, differentiated messaging and positioning for sophisticated institutional and wealth audiences.
  • Lead cross-functional GTM initiatives in partnership with Product, Sales, Marketing, and Business Leads.

Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. They are a diverse team of more than 600 members, united in building the future of finance by providing the foundation upon which value moves safely in the new global economy.

$160,000–$180,000/yr
US

  • Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management.
  • Act as a trusted advisor and advocate internally by working cross-functionally to deliver on customers' needs.
  • Build and maintain strong relationships with key stakeholders and influencers at our client.

Federato is on a mission to defend the right to efficient, equitable insurance for all by enabling insurers to provide affordable coverage to people and organizations facing issues like the climate crisis and cyber-attacks. They are well funded by those behind Salesforce, Veeva, Zoom, and Box, and their AI/ML-driven platform helps insurance companies optimize their portfolio of risks.

India

  • Build and maintain strong relationships with key clients, serving as their trusted advisor.
  • Develop and implement strategic account plans to drive customer success and maximize value.
  • Champion the voice of the customer within the organization, advocating for product enhancements.

Simpplr is the AI-powered platform that unifies the digital workplace. They bring together engagement, enablement, and services to transform the employee experience, streamlining communication and automating workflows. Simpplr is headquartered in Silicon Valley with global offices and is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital.

EMEA

Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.

This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.

North America South America

  • Own a portfolio of strategic and enterprise customer relationships, driving adoption, retention, and renewals.
  • Serve as a trusted partner to senior executives and operations leaders, aligning our platform with their business objectives.
  • Build and refine strategic account playbooks, processes, and success frameworks as we continue to scale.

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.

Americas Unlimited PTO

  • Owns the entire customer journey from onboarding to value realization to value expansion, measuring specific metrics.
  • Acts as the ‘voice of the customer’ inside the company and becomes a trusted advisor on cyber risk.
  • Becomes a SAFE platform expert, helps customers become self-sufficient, and ensures alignment with best practices.

SAFE Security is building CyberAGI — a system of intelligence that autonomously predicts, detects, and remediates threats. They empower individuals and teams with freedom and responsibility, operating with radical transparency and a commitment to continuous learning.

$52,005–$52,005/yr
UK 5w PTO

Support the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income. Lead on implementing team strategy, refining processes, and championing high standards. Manage complex and contentious caseloads, handling sensitive issues, mitigating reputational risk.

Marie Curie is the UK’s leading end-of-life charity, providing community nursing and hospice care across the country, and information and support.