Champion commercial airline Operations Control Center processes and Collaborative Decision Making frameworks to modernize military Air Operations Center capabilities.
Partner with product managers, engineers, and UX designers to translate operational pain points into product roadmaps within agile/DevSecOps cycles.
Establish data-driven operational KPIs and oversee capacity planning to improve operational resilience and sortie execution.
Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
Facilitate and document meetings for VHA EHRM Tier 1 SME Teams and stakeholders.
Support project management, strategic communications, and change management efforts.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. Based in Alexandria, VA, we support more than a dozen agencies and have 300+ employees nationwide.
Lead cross-functional governance programs with executive visibility, feeding C-suite and Audit Committee reviews.
Design and stand up the Carrier Operations & Governance operating model, cadences, runbooks, and enablement content.
Own the Run-the-Business engine, facilitating OKRs, operational forums, and data-driven reporting.
Twilio is a cloud communications company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.
Assist in defining product roadmap, specifications, and KPIs for a product area supporting DoD programs.
Partner with data analysts, engineers, and UX teams to execute roadmap objectives and improve products using quantitative and qualitative data.
Build strong relationships across the organization, managing trade-offs and driving alignment to maximize business value.
Odyssey Systems is a technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. The company is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.
Run the leadership cadence: agendas, pre-reads, decision logs, and follow-through.
Maintain metrics, OKRs, tools, risk register, and compliance calendar.
Handle first-pass NDAs, contract repository, vendor onboarding, and strategic projects.
FutureFit AI is an AI-powered platform helping people get to better jobs faster by modernizing workforce development for individuals, employers, and government. It's a bootstrapped 30-50 person team across the US and Canada with a high-trust, high-impact culture.
Own Marketplace campaigns from booking to delivery across verticals, seasonal, and self-serve campaigns.
Build campaigns in internal CMS and Braze, including collection pages, entry points, and A/B test setups.
Monitor pacing, flag risks early, and run post-campaign reviews to continuously improve.
Propel builds technology that strengthens the social safety net, helping 5M+ Americans manage benefits like SNAP. It's a high-growth, for-profit startup with a fun, caring, remote-friendly culture.
Support program planning, scheduling, and roadmap updates for VA interoperability programs.
Track deliverables, metrics, risks, and issue logs, and prepare biweekly reports in Jira.
Coordinate meetings, maintain artifacts, and participate in SAFe agile ceremonies.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. With 300+ employees nationwide, it applies technology and human-centered services to optimize government missions.
Own R&D's narrative for executive reviews and board updates, turning complex technical work into actionable insights.
Lead strategic projects and planning cycles, including annual/quarterly planning and mid-year retrospectives.
Design lean processes and automate reporting to reduce manual overhead across the R&D organization.
Twilio is a customer engagement platform that helps businesses build personalized communication experiences with developers. It is a remote-first company serving hundreds of thousands of businesses, with a culture grounded in connection, inclusion, and Twilio Magic.
Administer and optimize Rocketlane PSA as the operational owner for configuration, project setup, and workflow hygiene.
Lead resource management with staffing, capacity planning, and subcontractor coordination for delivery operations.
Build operational reporting and dashboards for delivery health, utilization, and partner performance.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Own project and case management across health underwriting products, from intake to end-to-end tracking.
Drive process improvement and automation using Salesforce, Jira, and spreadsheet trackers.
Build standardized, data-driven reporting to give teams and leadership actionable visibility.
Gradient AI provides AI-powered SaaS solutions for Group Health and P&C insurance, helping insurers predict risk, improve profitability, and automate underwriting and claims. Backed by $56M in Series C funding and growing rapidly since 2018, they offer a fun, team-oriented startup culture.
Plan, analyze, and evaluate OCI interoperability programs and operations, such as VHIE and exchange partner management.
Use qualitative and quantitative methods to assess program performance, including exchange volume, ticket resolution, and partner onboarding.
Support outcome measurement, risk mitigation, and process improvement recommendations for VA health information exchange.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on technology, creativity, and human-centered services.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Own administration of core operational systems (CRM, ticketing, workflow tools).
Build and maintain reporting and dashboards for operational performance.
Design workflow automations and bridge Product and Operations needs.
Scan.com is building America's national imaging network, connecting patients, providers, and payers to faster, better-value diagnostic imaging. They've raised over $200M in funding, reached profitability, and are growing 100% year on year.
Own the internal communication strategy and platform for all company stakeholders.
Drive operational excellence by eliminating bottlenecks and improving processes.
Lead company-wide meetings, quarterly kickoffs, and leadership offsites.
Power Digital is an AI-native growth firm that helps leading and emerging brands grow through technology and talent. The company is people-first with a curious, ambitious, and accountable culture, supporting remote, hybrid, or in-office work.
Build the onboarding engine to take coaches from offer to first learner call and scale it to 3x today's volume.
Own the coach operating system: tools, access, policies, data, and metrics so coaches spend time coaching, not hunting for information.
Find root causes of broken or slow processes and ship durable fixes through automation, better tooling, and clear process.
Pathstream builds enterprise partnerships that help frontline workers develop strategic skills and advance their careers. We're a tight-knit, hardworking, mission-driven team of ~60 employees eager to scale our solution across the United States.
Coordinate proposal activities, maintain pursuit records, and track milestones and follow-up actions.
Support proposal setup, schedules, checklists, and compliance tracking.
Coordinate inputs from program managers, finance, and technical teams; escalate issues.
AECOM is the global infrastructure leader, delivering professional services across water, environment, energy, transportation, and buildings. With over 50,000 employees, the firm partners with public and private clients to create sustainable, resilient solutions.
Build and manage product operating rhythms, including planning cycles, product reviews, and recurring updates.
Own roadmap management, goal-setting, and performance tracking with measurable objectives.
Strengthen customer insights and develop product management capabilities through training and tooling.
The company is an engineering-led organization focused on developer tools and AI infrastructure. It is building a growing product organization and values practical systems, collaboration, and AI-driven workflows.
Assist in launching live online training programs, including application setup and hiring
Collaborate with teams to run operations and analyze program data for insights
Facilitate live classes and support learners with troubleshooting and empathy
Correlation One is a global provider of AI and data workforce development programs, having trained over 500,000 professionals across 11 countries. They work with Fortune 500 enterprises and government agencies to close skills gaps, fostering a collaborative culture where the best ideas win.
Own the processes for bug tracking, incidents, reliability, and escalations, continuously improving them.
Build dashboards and reports in Jira and Snowflake to give visibility into operational health and progress.
Identify process gaps across EPD and implement just the right amount of process to fill them.
Tailscale makes safe connection effortless with software that securely interconnects people and devices anywhere. Founded in 2019 and fully distributed, the company is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Own the CX operating cadence, program artifacts, and engineering cycle planning.
Route and triage inbound tickets, enforce SLAs, and report on queue health.
Deliver L1 support and administer the support platform with AI-powered workflows.
Nametag is building secure digital identity solutions to help people and organizations prove who they are online. It is a fast-growing, remote-first US-based security company with an AI-forward, ownership-driven culture.
Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.
The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.