Source Job

• Lead end-to-end product development for our AI-powered Support agent, as well as our internal product for the Support team.
• Own product discovery and delivery from strategy to execution, aligning cross-functional teams across Engineering, Design, and GTM stakeholders.
• Define and execute the roadmap for improving support efficiency and productivity, balancing short-term wins with long-term innovation, in service of our AI-powered customer journey vision.

Jobber transforms the way service is delivered through technology, helping small home service businesses quote, schedule, invoice, and collect payments. They are known for their culture of transparency, inclusivity, collaboration, and innovation.

• Design and optimize AI chatbot playbooks and conversational flows.
• Monitor and analyze Chatbot performance to improve resolution and customer experience.
• Collaborate with cross-functional teams to refine conversational design and ensure a smooth customer journey.

Super.com helps maximize lives for both customers and team members, providing opportunities to unlock potential, celebrate learning, and realize impact.

• Review AI-generated responses and evaluate technical accuracy.
• Provide expert feedback to train AI systems to write better code.
• Work with various programming languages and coding challenges.

G2i connects subject-matter experts, students, and professionals with flexible, remote AI training work such as annotation, evaluation, fact-checking, and content review.

• Be the first line of support AssemblyAI's customers.
• Serve as the "product expert".
• Be the liaison between the customer and our engineering teams.

AssemblyAI is at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding. They have over 200,000 developers and 5,000 paying customers and are a remote team of startup veterans and AI researchers looking to build one of the next great AI companies.

• Build and refine early-stage AI systems and frameworks.
• Translate complex problems into structured engineering approaches.
• Champion technical excellence and mentorship in AI development.

The AI Innovation Team at Mural is pioneering how generative AI transforms visual collaboration and decision-making.

Help architect, ship, and scale products. Work in a small team with big ownership. Make a real impact.

Credit Pulse is building the future of business credit with AI to eliminate risk and power faster growth.

Build resilient AI Agents using LangGraph and microservices. Develop complex automation workflows in n8n. Collaborate with Internal Business Analysts to focus on coding, not guessing requirements.

At Gcore, you’ll help design and deliver that foundation for an AI-driven world, being a global provider of infrastructure and software solutions for AI, cloud, network, and security.

• Deliver technical presentations to prospective and current clients.
• Design, develop, deploy, and manage customer-specific proof of value projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.

At ClickUp, we’re not just building software; we’re architecting the future of work by unifying tasks, docs, chat, calendar, and enterprise search with AI.

• Improve the AI agent by monitoring responses, validating accuracy, and strengthening the human-in-the-loop framework.
• Build the skills of CSRs and Leads so they can coach the bot and work effectively in an AI-supported workflow.
• Lead change management to ensure CSRs feel equipped, informed, and engaged in continuous AI improvement.

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. The company's mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through connected and engaged teams.

• Provide timely and world class customer support to users via multiple channels
• Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required
• Take ownership and follow up on open cases which are unresolved

PointClickCare is a health tech company that helps providers deliver exceptional care. They are founder-led and privately held, empowering their employees to push boundaries and innovate in healthcare and have over 30,000 provider organizations.

• Review and map existing workflows for downloading, uploading, and processing reports.
• Reduce manual work and mistakes through automation and AI validation.
• Build AI agents trained on our internal guides, documentation, datasets, and historical Slack conversations.

GNO Partners helps Amazon FBA sellers scale their businesses by implementing proven systems and strategies. Their fully remote team of experts has worked with over 600 brands and is currently partnered with more than 300 active clients.

As a Forward Deployed Software Engineer III, you will build custom solutions that unlock the potential of our healthcare data map and advance Komodo's full-stack strategy. Implement algorithms, APIs, and custom features for customer use cases. Collaborate with Data and Product teams to introduce best-in-class methodologies for deployed solutions.

Komodo Health's mission is to reduce the global burden of disease through smarter use of data and the Healthcare Map, the industry’s largest view of the U.S. healthcare system.

Design and implement agentic architecture, defining context management, data flow, and action orchestration. Build AI variables capable of autonomous action loops to enrich leads and trigger actions. Deliver Copilot v1, initially semi-agentic, with potential for autonomous workflows, while implementing monitoring of all output.

lemlist is a global B2B SaaS business with $43M ARR, fully bootstrapped, profitable, and growing fast, shipping one of the most loved Sales Engagement Platforms worldwide.

• Develop and maintain internal tools and systems that automate existing work and increase employee productivity using AI.
• Collaborate with teams across the business to understand pain points and identify high-impact automation opportunities.
• Rapidly prototype small AI-enabled utilities or automations and deploy them into production swiftly.

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies.

• Shape AI-enabled development at Jane by setting a clear strategy for how engineers ideate, code, test, review, and ship with AI.
• Prototype often, share what you learn, and model best practices by building small, high-impact tools that others can use.
• Lead and support a small senior team while continuing to contribute technically, whether that means pairing with engineers, reviewing designs, or jumping into code when it matters most.

Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community by simplifying the lives of healthcare practitioners and patients daily.

• Take ownership of global helpdesk tickets; be familiar with systems like Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel, Jira Service Management, and Confluence.
• Explore and champion AI tools (e.g., Gemini, ChatGPT, Atlassian Rovo) to develop new processes, automate manual tasks, and generate documentation to streamline operations.
• Help end-users problem solve and find solutions to issues; communicate updates or major changes to global employees and provide feedback to improve tools.

Thumbtack helps millions of people confidently care for their homes via their app, which offers personalized guidance, AI tools, and a hiring experience. They have over 300,000 local service businesses in every county of the U.S.

• Shape the future of AI using high-quality language data.
• Work on freelance projects involving Annotation, Evaluation, and Prompt creation.
• Be part of global projects with real-world impact.

Welo Data is at the frontier of AI and localisation, providing high-quality language data that fuels smarter, more inclusive technologies.

• Incorporating the best research work on agents and code generation into the OpenHands framework
• Performing novel improvements in areas of interest to improve agent performance and efficiency
• Running and implementing evaluations to ensure agent quality

OpenHands is building an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery. The company fosters a culture built on kindness, candor, autonomy, and learning.

• Support the emerging product, Night Shift, an AI research assistant.
• Own the AI evaluation framework, working closely with Engineering (Backend, Frontend, and Design).
• Contribute to the system architecture for agentic AI, aiming for faster, more accurate leads for officers.

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security.

Design, implement, and refine prompts and conversational flows for agentic automation, ensuring high-quality consumer self-service experiences. Develop innovative, scalable components with JavaScript in a specialized scripting framework. Leverage Generative AI coding assistants to accelerate development, improve code quality, and enhance productivity throughout the software lifecycle.

Experian is a global data and technology company, powering opportunities for people and businesses around the world.