Source Job

US

  • Own the full lifecycle of member engagement from recruitment through retention, designing programs and touch points that make Health Evolution indispensable to senior health care leaders.
  • Blend relationship management, strategic program design, and data-informed growth in a high-visibility role reporting to the Executive Chairman.
  • Partner with programming, operations, and partnership teams to ensure every member interaction reflects the quality and ambition of the mission.

Relationship Management Product Management Executive Engagement Healthcare Industry Knowledge

20 jobs similar to Chief Experience Officer

Jobs ranked by similarity.

US

  • Lead the strategy, development, and evolution of the product ecosystem, patient experience architecture, and category-building platform.
  • Drive integration of product strategy, patient experience, scientific adoption, digital engagement, and ecosystem development.
  • Work closely with Clinical Development, Medical Affairs, Commercial, Market Access, Regulatory, Technology, Data Science, and Executive Leadership.

Cognito Therapeutics is a venture-backed late clinical stage company translating MIT scientific findings into therapies for brain health, including Alzheimer's disease. The fast-moving, highly motivated team aims to help millions impacted by neurodegenerative conditions using patented brain stimulation technology.

US 5w PTO 18w maternity 18w paternity

  • Own end-to-end strategy for product areas like growth funnel or post-purchase member experience, defining vision and building to achieve it.
  • Set measurable goals tied to business KPIs like conversion and retention, and design short-cycle experiments to test member behavior hypotheses.
  • Partner with Product Design and cross-functional teams to evolve the product experience across acquisition, engagement, and multi-product subscription relationships.

Seed Health is a microbiome science company pioneering clinically validated innovations for gut and whole-body health. Backed by a galaxy-class team of researchers, clinicians, designers, and engineers, we've built a profitable DTC business with category-leading retention and grown revenue 5x in the last 36 months.

US 4w PTO

  • Define and drive product strategy across care delivery infrastructure and clinical operations tooling, balancing near-term impact with foundational investment.
  • Lead through ambiguity at scale, framing and resolving complex problem spaces while aligning clinical, engineering, and operational stakeholders.
  • Deliver high-impact outcomes from discovery through launch, owning success metrics tied to patient outcomes and care team effectiveness.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual and in-home care, and are an equal opportunity employer with a focus on diversity and inclusion.

US

  • Provide senior leadership within healthcare communications, serving as a trusted advisor to major clients.
  • Oversee multiple accounts, driving strategy, business execution, and measurable results across teams.
  • Build and mentor staff while cultivating media relationships and leading new business development.

We. operates at the intersection of technology and humanity, bridging the gap between business creation and human experience. The company focuses on uncovering human needs to drive meaningful progress through communications and consulting services.

Global 7w PTO

  • Define and lead the Customer Experience strategy across customers and partners.
  • Drive retention, LTV, and customer engagement through strategic initiatives.
  • Build a company-wide Customer Experience operating model and drive organizational transformation.

Social Discovery Group (SDG) is a global social discovery company that solves loneliness and isolation through virtual intimacy platforms. With over 1000 professionals worldwide, SDG is a two-time Great Place to Work winner and focuses on creating globally impactful social discovery products.

US

  • Lead product strategy and execution across clinical and technology platforms, owning the roadmap and team growth.
  • Develop deep understanding of patient and clinician experiences to inform product decisions and build partner relationships.
  • Partner with engineering to define requirements, manage delivery, and establish data-driven product practices.

Knownwell provides weight-inclusive healthcare, offering weight management, primary care, nutrition counseling, and health coaching. Backed by $50M in funding from CVS Health Ventures, a16z Bio + Health, and others, the company is a fast-growing startup expanding nationwide.

US

  • Own and evolve the strategic roadmap for PHIL’s external integrations, linking business strategy to technical requirements.
  • Solve complex problems by driving improvements in quality and speed through optimized processing and platform capabilities.
  • Lead cross-functional partnerships with senior stakeholders across Product, Engineering, Operations, and Commercial teams.

PHIL is a health-tech startup building a B2B2C platform that connects patients, prescribers, pharmacies, and manufacturers to streamline prescription management. The team is a group of like-minded individuals from varying backgrounds, passionate about creating an innovative healthcare platform focused on patient experience.

United States Unlimited PTO 12w maternity 12w paternity

  • Lead product vision and roadmap for SmarterDenials platform, including Appeal Writer and Management.
  • Collaborate with engineering, data science, and design to scale existing product and launch adjacent products.
  • Define and track key success metrics to drive measurable clinical and commercial outcomes.

SmarterDx builds clinical AI that helps hospitals recover missed revenue and improve quality scores. Founded by physicians in 2020, the company is a remote-first team with minimal bureaucracy and mission-driven colleagues.

US

  • Own the client relationship during implementation, conducting stakeholder interviews and ensuring alignment.
  • Lead solution deployments with clear project plans, milestones, and risk mitigation.
  • Leverage impact metrics to demonstrate ROI and support customer expansion.

Ascertain is building AI agents to automate administrative work for healthcare teams. Backed by Northwell Health and Deerfield Management, they save hundreds of staff hours weekly in major health systems and large specialty groups.

United States

  • Define and deploy field-ready sales and provider engagement playbooks for Enterprise Sales and Customer Success.
  • Standardize the sales journey, drive pipeline hygiene, and identify deal friction to improve conversion.
  • Equip teams with essential tools and strengthen the value story by partnering with Marketing.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published over 35 peer-reviewed studies, fostering a culture of continuous improvement and collaboration.

US 3w PTO

  • Manage day-to-day client relationships, support issue resolution, and deliver product enhancements.
  • Lead Client Business Reviews with Sales, highlight ROI, and outline future strategies.
  • Support contract renewals, identify cross-sell and upsell opportunities, and monitor product usage.

Experian is a global data and technology company that powers opportunities for people and businesses worldwide by using data, analytics, and software to redefine lending, prevent fraud, simplify healthcare, and create digital marketing solutions. A FTSE 100 company with 23,300 employees across 32 countries, Experian fosters a people-first culture focused on inclusion, authenticity, and work/life balance.

US 3w PTO

  • Define and execute product strategy and roadmaps aligned with company goals and customer needs.
  • Lead cross-functional teams through the product lifecycle, managing execution of features.
  • Conduct market research, user interviews, and competitive analysis to inform product decisions.

We lead the healthcare community to deliver patient-focused care, developing evidence-based content and innovative products. We are a mission-driven team of physicians and technical experts, backed by our parent company Hearst, with over 100 years of experience.

US

  • Drive the strategy, performance, and growth of a healthcare transparency and cost navigation platform.
  • Own full P&L responsibility, including growth, profitability, and long-term strategic performance.
  • Lead cross-functional teams across product, technology, revenue, marketing, and client success to accelerate market adoption.

This partner company drives healthcare transparency and cost navigation through a flagship platform. They are a mission-driven, fast-paced organization focused on transforming healthcare affordability and equity.

US 4w PTO 4w paternity

  • Envision, design, and create prototypes of positive customer interactions using journey maps and ideation.
  • Research emerging experience trends and collaborate on pre-project vision and value statements.
  • Lead implementation efforts, document customer interactions, and champion the voice of the customer.

Navitus is a pharmacy benefit manager (PBM) alternative committed to removing cost from the drug supply chain to make medications more affordable. The company celebrates diversity, fosters creativity, encourages growth, and values excellent service.

United States

  • Manage full-cycle executive recruitment for senior living and healthcare leadership roles.
  • Build and maintain pipelines of executive talent through proactive outreach and networking.
  • Track recruiting metrics and improve talent acquisition workflows for quality outcomes.

Jobgether uses AI-powered matching to streamline job applications, sharing top-fitting candidates with hiring companies. They operate with a focus on growth and accountability, though company size is not specified.

US

  • Designing customer journeys to drive adoption of the Zio Service across large health systems.
  • Partnering with sales and cross-functional teams to create standardized, reproducible customer experiences.
  • Analyzing data and leveraging insights to optimize cardiac monitoring programs and achieve business goals.

iRhythm is a digital healthcare company creating solutions that detect, predict, and prevent disease using wearable biosensors and data analytics. They are rapidly growing with a collaborative culture focused on innovation and patient-centricity.

US Unlimited PTO

  • Own the platform's core surfaces end-to-end, including onboarding, permissions, notifications, and reporting.
  • Champion end-to-end user experience and design intuitive, cohesive interactions across all surfaces.
  • Establish direction with data, define success metrics, and leverage analytics to guide iteration.

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. It powers price transparency for over 300 enterprise organizations and is a remote-first, US-based team that values transparency, empathy, inclusivity, creativity, and ownership.

United States

  • Serve as the primary point of contact for clients, overseeing all aspects of the client life cycle.
  • Build deep knowledge of client needs, match them with Arine’s platform, and identify areas for additional capabilities.
  • Collaborate with Product, Engineering, and Delivery teams to monitor opportunities for new products and features.

Arine is a healthcare technology and clinical services company that optimizes medication management using data science and AI. Backed by leading investors, the company manages over 18 million lives and was ranked 236 on the 2024 Inc. 5000 list.

US Unlimited PTO

  • Design and scale client and partner marketing programs to drive retention, advocacy, and engagement across healthcare and life sciences clients.
  • Lead executive events, advisory boards, and co-marketing initiatives while aligning sales, client success, and marketing teams.
  • Build and mentor a growing team, manage budgets and agency partners, and operationalize client lifecycle marketing from onboarding to renewal.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a platform that shortlists top-fitting candidates for employer review, with a focus on objective and fair evaluation.

US

  • Oversee sales and account management for one of Experian's largest strategic clients in financial services, payments, and technology.
  • Maintain C-level relationships, understand client industries and markets, and deliver sales presentations for Experian solutions.
  • Must be located in TX, NY, NJ, PA, or DE; requires 8+ years of sales experience with complex solutions and executive-level engagement.

Experian is a global data and technology company that powers opportunities for people and businesses using data, analytics, and software. With 23,300 employees across 32 countries and a FTSE 100 listing, we foster a culture focused on DEI, work/life balance, and innovation, earning recognition as a top workplace globally.