Guide Latin American hotel clients through full accounting onboarding, including chart of accounts mapping, tax configuration, and e-invoicing compliance.
Translate customer business processes like night audits and month-end close into properly configured Cloudbeds environments.
Support integrations with accounting platforms and troubleshoot discrepancies with a hands-on, solutions-oriented approach.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.
Act as the subject matter expert on data reporting, creating and optimizing reports to help clients understand key metrics like ADR, RevPAR, and occupancy.
Analyze data discrepancies, troubleshoot reporting issues, and provide coaching to customers on data interpretation to drive revenue growth.
Collaborate with internal teams to enhance reporting tools and improve data accessibility for hoteliers.
Cloudbeds is a hospitality technology company that provides a unified platform for property management, processing billions in bookings annually. With over 650 employees across 40+ countries, we are a diverse, remote-first team dedicated to transforming the hospitality industry through innovative, AI-powered solutions.
Lead the onboarding process for new clients, designing accounting system setup and ensuring a smooth transition.
Own day-to-day bookkeeping operations, including accounts payable and receivable, monthly closings, and preparation of financial reports and analysis.
Prepare and file U.S. corporate and individual income tax returns, including 1099s and year-end filings.
Manay CPA is a global, full-service accounting and advisory firm headquartered in Atlanta, GA. With over 20 years of experience and a diverse team across 4 continents, they support individuals, entrepreneurs, and businesses of all sizes.
Own AR, AP, expense management, and vendor administration, including premium accounts receivable and spend automation.
Support bordereau, carrier payments, claims, audit administration, and financial reporting.
Build and run AI agents to automate cash application, reconciliation, and payment workflows.
Counterpart is the first Agentic Insurance platform, combining trusted insurance expertise with AI to deliver management and professional liability solutions. It is a fully distributed company recognized by CB Insights and Great Place to Work.
Own and manage a portfolio of 75–100 mid-tail hotel partners, driving performance through data-driven account management.\n- Build strong partner relationships remotely via calls, emails, and virtual meetings, and activate Agoda products and promotions.\n- Ensure at least 90% portfolio coverage each quarter and act as the point of contact for escalations.
Agoda is a travel platform that connects people to destinations and experiences worldwide, offering deals on hotels, flights, and activities. With over 7,000 employees from 90 countries, Agoda is part of Booking Holdings and fosters a data-driven, innovative culture.
Assist clients with researching and booking hotel accommodations that fit their preferences and budgets.
Provide accurate details about hotel options, pricing, and amenities while responding to client inquiries professionally.
Maintain detailed records of client interactions and stay current on travel trends and industry updates.
Destination Knot is a professional travel planning company specializing in hotel accommodations, cruises, all-inclusive resorts, and group travel planning. They offer a supportive team culture with mentorship and training for employees.
Identify and acquire new business opportunities in the hospitality industry through proactive outreach and cold-calling.
Deliver impactful product demonstrations to showcase how Cloudbeds' platform solves hoteliers' challenges.
Represent Cloudbeds in the local market, building relationships and driving sales growth.
Cloudbeds provides a unified platform that transforms hospitality operations for properties across 150 countries. With over 650 employees in 40+ countries, we are a remote-first team passionate about innovation and travel.
Provide hands-on financial leadership across Auberge Collection properties during transitions, openings, and special assignments.
Lead month-end close, balance-sheet reconciliations, budgeting, forecasting, and internal controls to ensure accurate reporting.
Partner with property and corporate leaders to analyze results, improve profitability, and support onboarding of permanent Finance leadership.
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs, all crafted for luxury. With 39 unique properties in desirable destinations worldwide, it brings local culture to life through design, cuisine, and warm service.
Assist clients with selecting, booking, and managing hotel stays to ensure seamless travel plans.
Communicate with clients to understand their needs, preferences, and budgets, providing accurate information on hotel options.
Maintain accurate records of client interactions and collaborate with team members to ensure satisfaction.
We are a professional travel planning company specializing in hotel accommodations, cruises, all-inclusive resorts, and group travel. We offer a supportive team culture, mentorship, and flexible remote work environment.
Own AR aging, conduct collections calls with American customers and insurance carriers, and drive aged receivables toward resolution.
Generate and send invoices, post payments, and maintain clean records with high accuracy.
Support month-end close with accrual entries, reconciliations, and special projects using AI tools.
RYZ Labs is a startup studio founded in 2021 by entrepreneurs with experience at major tech companies and iconic consumer brands, focused on building industry-defining companies in a post-pandemic world. The team is remote and distributed across the US and Latam, fostering autonomy, efficiency, and a culture of ownership, humility, and continuous improvement.
Support end-to-end monthly payroll delivery across assigned LATAM markets, from input collection to output checks.
Gather, review, and validate payroll inputs including new hires, salary changes, deductions, and terminations.
Coordinate with local providers to ensure compliance with country-specific payroll rules and statutory obligations.
They are a fast-growing global HR and payroll platform helping businesses hire and manage employees across 180+ regions. The LATAM payroll team is small and hands-on, focusing on accurate, timely payroll delivery.
Support clients transitioning from traditional to modern cloud-based accounting systems.
Train internal and external stakeholders on accounting system configurations and best practices.
Manage multiple client implementations while maintaining high standards of accuracy and service.
This company provides technology-driven accounting solutions to help businesses transition to cloud-based systems. It is a fast-growing organization with a collaborative, low-ego culture.
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Support clients with travel-related questions and provide reservation updates
Maintain organized client records and communicate professionally via phone, email, and messaging
This company provides travel reservation services and coordinates travel arrangements for clients. They offer comprehensive training and a supportive remote work environment with a focus on team collaboration.
Manage email inboxes, organize messages, and draft routine responses for the client.
Perform bookkeeping support in Xero, including invoice reconciliation and statement review.
Assist with compliance tracking, client risk assessments, and practice administration tasks.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. It is a staffing platform that offers free training and upskilling, constant support, and a vibrant community for its contractors.
Evaluate AI-generated work products in real estate, hospitality, and events using quality rubrics.
Identify factual, aesthetic, and presentation errors and provide actionable feedback.
Apply industry expertise to distinguish realistic, commercially sound work from generic AI content.
The company develops AI systems and evaluates their outputs for quality. They seek experienced industry professionals for flexible remote contract work.
Monitor day-to-day financial operations including payroll, invoicing, and other transactions.
Reconcile general ledger accounts and support month-end and year-end closing.
Ensure compliance with GAAP principles and assist with tax audits and returns.
Lastminute.com is a European Travel-Tech leader in Dynamic Holiday Packages, using technology to turn spontaneous thoughts into meaningful travel experiences. The company has around 1,700 employees worldwide and fosters a culture of inclusion and diversity.
Assist clients with booking, updating, and managing hotel reservations.
Provide details on amenities, pricing, and availability.
Communicate professionally via phone, email, and messaging.
DN is a company that assists clients with booking and managing hotel accommodations. It offers a supportive team culture and flexible remote work arrangements.
Assist clients with booking hotels, resorts, and other accommodations through online platforms
Process reservations, updates, and modifications accurately and efficiently
Maintain organized records of bookings and client requests
We create seamless travel experiences by connecting clients to hotels and resorts worldwide. Our fully remote team is committed to exceptional service and personalized planning.
Own the full client experience with direct audit authority over Client Success Managers.
Run client check-in calls, exit interviews, and design loyalty and referral programs.
Report findings straight to the CEO and act on your own judgment within clear protocols.
Yokly is a company focused on client experience from handover through the life of the account. The company has a small, empowered team with direct access to the CEO, emphasizing autonomy and real authority.
Lead the accounting function with responsibility for accurate books and a timely close.
Oversee core accounting areas including financial statements, revenue recognition, and audit.
Own and improve the accounting systems stack including NetSuite, Orb, and Ramp.
Spreedly is the world's leading Open Payments Platform, providing infrastructure for businesses to connect to any payment gateway or fraud tool through a single API. The company is headquartered in Durham, NC and fosters a culture of transparency, courageous collaboration, and self-driven leadership.