Provide direct support for Greenstone products, resolving customer issues and complex cases as needed.
Supervise, coach, and motivate Tier I and Tier II support teams, fostering a collaborative and high-performance environment.
Lead by example: actively participate in frontline support and complex case resolution, modeling best practices for the team.
Greenstone Systems delivers innovative, mission-critical solutions to North American agribusinesses. They hold a leading share of the U.S. grain origination software market, supporting more than 400 customers and 5,000+ ERP users across North America. Cultura’s employees are the heart of their business, a team bursting with talent, helping their customers feed the growing world.
ServiceNow is a global market leader providing innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with an intelligent cloud-based platform connecting people, systems, and processes.
Build and maintain strong customer relationships, acting as the main point of contact.
Manage a large portfolio of SMB accounts, maximizing the impact and value of Karbon for users and their businesses.
Proactively prevent churn and manage renewals.
Karbon is the global leader in practice management software for growth-minded accounting firms. They provide a collaborative cloud platform that streamlines work and communication. They are well-funded, ranked #1 on G2, and have a fantastic team culture built on their values.
Manages schedules and coordinates events for executives.
Prepares reports and handles various administrative tasks.
Supports the executive team in achieving strategic goals.
Jobgether uses an AI-powered matching process for job applications, ensuring quick and fair reviews. They identify top candidates and share shortlists with hiring companies.
Elevate global sales performance by designing scalable processes and optimizing sales systems. Work closely with cross-functional teams to streamline workflows and enhance CRM data quality. Develop reporting structures, automate key processes, and support forecasting efforts.
This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly and objectively.
Resolve issues and respond to customer concerns using decision making and innovation. Responsible for resolving high level consumer issues in a fast-paced environment. Support the Care Services staff by answering questions and providing coaching and feedback.
TP is a global, digital business services company that delivers digitally powered business services to help brands streamline their business in meaningful ways.
Prepare, review, and distribute monthly commission statements in our Commissions software CaptivateIQ with precision and transparency.
Partner closely with the Revenue Operations and Go to Market teams to ensure data accuracy and consistency.
Build and maintain new compensation plans within CaptivateIQ, aligning with company policies and sales goals.
MaintainX is the world's leading Asset and Work Intelligence platform powering operational excellence for businesses. They provide a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities, with a recent valuation of $2.5 billion.
Maintain day-to-day data quality in the CRM, including account/contact hygiene, opportunity stages, close dates, and activity logs.
Build and manage data validation rules, workflows, picklists, and field definitions to standardize CRM inputs.
Create and maintain dashboards and reports for pipeline, forecast, activity, and account health; ensure data is ready for executive meetings.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against core requirements. Their system identifies the top-fitting candidates to share directly with the hiring company.
Align with internal teams on customers' business priorities and strategies.
Utilize a data-driven approach to adapt customer success plans and timelines.
Drive resolution of blockers while accelerating solution implementation.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Analyze sales performance and identify trends in conversion, win rates, and pipeline velocity.
Translate complex data into actionable insights and recommendations for sales leadership and other teams.
Build and maintain recurring dashboards and reports that track KPIs.
Jasper is the leading AI marketing platform, enabling innovative companies to drive higher ROI through increased brand consistency, efficiency, and personalization at scale.
Manage and grow key client relationships in the prescription benefits and healthcare services space.
Serve as the primary liaison between clients, brokers, and internal teams, ensuring seamless service delivery and exceptional client experiences.
Analyze client needs, provide strategic guidance, and lead initiatives that enhance plan performance and drive client satisfaction.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
Manage the end-to-end client lifecycle for a portfolio of partnership customers.
Define, coordinate, and oversee project timelines, ensuring milestones are met with precision.
Build and deepen trusted partnerships with customers, understanding their goals and working to surpass outcomes.
SWORD allows members to complete personalized physiotherapy from the comfort of home, with ongoing support and supervision from our team of licensed clinicians.
Collaborate with internal stakeholders for innovative solutions.
Advocate for customer needs throughout the product lifecycle.
Model N is a leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers in 120 countries maximize revenue through cloud software and data insights.
Source promotional items and create client-ready presentations
Coordinate all order shipping and logistics to customers
Communicate with clients regarding schedules, updates, and change orders
DCX is an industry-leading, offshore BPO company that supports growth-minded small and medium-sized businesses in the United States. They equip ambitious US businesses with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.
Provide daily benefits support to the Olo team by addressing inquiries and escalations.
Maintain benefits programs and recommend process improvements as the business scales.
Participate in the annual open enrollment process, including planning, system modifications, and employee education.
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences.