Source Job

US

  • Serve as the first point of contact for patients and families, obtaining and verifying insurance and patient information with accuracy.
  • Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
  • Greet patients professionally over the telephone and respond effectively to their needs.

Customer Service Typing Windows Computer Systems Insurance Verification

20 jobs similar to Medical Business Associate/Call Center - Primary Care

Jobs ranked by similarity.

Michigan

  • Manage referrals into and out of the clinic, including prior authorizations and medical records.
  • Efficiently schedule appointments and verify insurance and demographics.
  • Communicate effectively with all levels in a frequently stressful healthcare environment.

Munson Healthcare is northern Michigan's largest healthcare system, serving over half a million residents across 29 counties with eight hospitals. They emphasize community, values, and offer benefits like tuition reimbursement and generous PTO.

AZ

  • Schedules patient appointments and collects demographic and insurance data via phone or in-person.
  • Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
  • Performs revenue cycle tasks such as payment collection and PBX switchboard operations.

Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.

Michigan

  • Manage referrals into and out of the clinic, including prior authorizations and medical records.
  • Efficiently schedule appointments, verify insurance, and update demographics for patients.
  • Use strong customer service and communication skills to operate in a fast-paced healthcare environment.

Munson Healthcare is northern Michigan's largest healthcare system with eight award-winning community hospitals serving over half a million residents. The company employs thousands of staff who value excellence, teamness, positivity, and creativity in a beautiful region.

US 5w PTO

  • Give superior customer service over the phone and work behind the scenes on a computer.
  • Schedule appointments, perform insurance verification, and route calls to correct personnel.
  • Multitask from multiple electronic clinical programs and websites in a fast-paced environment.

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.

US

  • Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
  • Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
  • Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.

OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.

US

  • Greets patients, family, and visitors courteously, providing information and arranging transportation as needed.
  • Registers patients by obtaining and verifying required information for the registration system in an expedient manner.
  • Acts as a preceptor for new hires, providing education and support while maintaining confidentiality of medical information.

Munson Healthcare is northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. The company values excellence, teamness, positivity, creativity, and commitment to exceptional experiences for patients and each other.

US

  • Conduct outbound and inbound calls to support patients recently discharged from the ER and schedule appointments.
  • Assist with administrative tasks and coordinate patient care with team members and provider networks.
  • Become an expert with software like EMR, Slack, and Five9 to deliver high quality customer service.

Fuze Health is a digital health company that empowers patients to connect with care providers and health resources. It combines capabilities from LetsGetChecked, Truepill, and Alto Pharmacy, with a growing team focused on next-generation healthcare solutions.

US

  • Schedule, cancel, and reschedule imaging appointments with prompt and courteous phone assistance.
  • Collect patient demographics, insurance, authorizations, and verify eligibility for imaging services.
  • Educate patients on exam protocols including medication limitations, labs, and preparation instructions.

Dignity Health Medical Foundation is a California nonprofit that provides comprehensive health care services. Dignity Health Advanced Imaging has 160 staff members and performs over 175,000 exams annually, focusing on quality imaging and compassionate care.

US

  • Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple facilities.
  • Collects clinical information, verifies insurance and demographics to ensure appropriate scheduling.
  • Serves as a resource for staff, physicians, and referring offices to improve patient access.

Lehigh Valley Health Network is a nationally recognized health network with multiple hospitals and facilities in Pennsylvania. It employs nearly 20,000 health care professionals and has a culture of trust, collaboration, and excellence, certified as a Great Place to Work.

United States 4w PTO

  • Make outbound calls to schedule patient appointments using Five9 dialer.
  • Document call activity, update patient contact info, and handle inbound calls.
  • Follow scripts to educate patients and coordinate care needs.

Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.

US

  • Schedule, track, and coordinate patient appointments and process community care consults using required systems.
  • Validate patient data, screen inquiries, and communicate with providers on community care rules.
  • Support quality customer service and follow scheduling, referral, privacy, and compliance standards.

International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.

  • Educates patients about eligible healthcare services and directly schedules them with the provider team.
  • Builds trust-based relationships by empathetically addressing patient inquiries and objections.
  • Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.

Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.

  • Schedule and confirm primary care, specialty, and community care appointments, verifying demographics and clinical details.
  • Work in CPRS and VistA, route consults via HSRM, and process referral documentation using REFDOC and EPSI.
  • Document every contact and collaborate with VA staff and the care coordination team to support veteran care.

CLF Consultants is a federal contractor providing healthcare staffing and language access services across U.S. federal, state, and local agencies. With a network of 500+ healthcare professionals and 200+ interpreters, CLFC is a Self-Certified Small Disadvantaged Business committed to mission-aligned placements.

US

  • Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.
  • Advance referrals by reviewing documentation, identifying gaps, and securing clinical or insurance information.
  • Verify insurance eligibility, maintain patient accounts, and coordinate intake workflows across multiple communication channels.

CarepathRx advances pharmacy and care delivery alongside hospitals and health systems nationwide. The team is ambitious, compassionate, and invested in curious, resilient individuals who are motivated to grow, keeping patients at the heart of everything they do.

  • Manage front desk operations, patient scheduling, insurance verification, and prior authorizations.
  • Support medical billing by reviewing claims, posting payments, and following up on denials.
  • Maintain HIPAA compliance while handling patient records and administrative tasks.

US

  • Be the first point of contact for individuals seeking SUD treatment, creating a welcoming, non-judgmental experience.
  • Verify insurance eligibility and translate benefits and coverage into plain language patients can act on.
  • Proactively manage schedules, open patient charts, and shepherd new patients through onboarding with care and efficiency.

Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care, focused on making low-barrier, high quality care accessible to all. The company is a startup funded by Google Ventures (GV) and launched out of Triple Aim Partners, emphasizing a patient-centered approach and a supportive culture.

US

  • Provide exceptional customer service and build rapport with patients.
  • Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
  • Manage and schedule new patient appointments and promptly respond to patient inquiries.

Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.

US

  • Handle inbound and outbound communications for up to 6 ambulatory practices, including patient inquiries and scheduling.
  • Document and relay patient information to practices, following established guidelines for medication reconciliation and insurance verification.
  • Utilize Epic and multiple communication tools to provide accurate appointment details and home instructions.

Boston Medical Center is a nationally-recognized leader in health equity, nursing, and initiatives to combat climate change, dedicated to providing exceptional and equitable care to all. We are a large hospital with a strong sense of teamwork and support, recognized as a top employer and best place to work.

US

  • Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
  • Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
  • Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.

Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.

$16–$16/hr
US

  • Manage registration, scheduling, and rescheduling for new and existing patients.
  • Ensure accurate record management by obtaining and communicating patient information.
  • Receive, screen, and coordinate telephone calls from healthcare providers.

Luna is a tech-enabled physical therapy platform operating in 28 states with 25+ nationwide partners. The company has been recognized as a top employer in healthcare by Forbes and is known for its award-winning technology and clinical models.