Apply in-depth technical expertise to solve complex problems and support customer, operational, and project activities.
Lead small projects or phases, manage risks, and drive process improvements and best practices.
Mentor less experienced colleagues and communicate complex information to build stakeholder alignment.
Partner company specializes in security and IT consulting, delivering advanced technical solutions and process improvements. It operates as a full-time remote organization with a collaborative culture that values knowledge sharing and professional growth.
Receive, register, and categorize user requests through the IT service management system.
Provide first-contact troubleshooting via phone or remote access and resolve eligible tickets.
Escalate complex incidents and maintain accurate documentation throughout the ticketing process.
Our partner company provides Level 1 IT support services, focusing on delivering efficient and user-centered technical assistance to its customers or employees. The organization emphasizes a structured service environment, fully remote collaboration, and continuous learning opportunities through mentoring and online courses.
Manage consultative B2B sales conversations and present tailored proposals to prospective clients.
Track sales pipeline and performance metrics using CRM tools to achieve targets.
Collaborate with Customer Success, Technology, Finance, and Support teams for seamless delivery.
An innovative Brazilian technology company focused on transforming employee experience through flexible corporate benefits and business solutions. The company fosters a collaborative, inclusive, and growth-oriented culture in a fully remote environment.
Lead workstreams in complex, large-scale enterprise implementations of the PerfectServe platform.
Provide workflow consulting, physician training, and go-live support across health systems.
Configure advanced workflows, integrate third-party systems, and test across devices.
PerfectServe is a provider of clinical communication and physician scheduling solutions for health systems. With 400+ employees and 30,000+ customers, the company values collaboration, innovation, and meaningful work.
Support Epic Rehab implementation, build, configuration, testing, and go-live activities for healthcare sites.
Optimize workflows for Physical Therapy, Occupational Therapy, Speech Therapy, and related rehab services.
Provide production stabilization, troubleshooting, and continuous improvement for live Epic environments.
Jobgether is an AI-powered job matching platform that connects candidates with opportunities at partner companies. It uses AI to review applications and support hiring processes, with a focus on objective and fair candidate evaluation.
Manage end-to-end implementation of corporate benefits for individual and SME clients.
Review documents, verify eligibility, and register data across insurance provider systems.
Coordinate with commercial teams and providers to resolve pending issues and ensure compliance.
The company provides corporate benefits administration and insurance implementation services, supporting individual and SME clients. It offers a fully remote, collaborative environment focused on teamwork, professional development, and customer service.
Provide frontline technical support for clinical and healthcare software used by healthcare professionals.
Work directly with clinicians, hospital IT teams, and application users to resolve issues.
Take end-to-end ownership of customer cases from investigation through resolution while coordinating escalations.
The company provides clinical and healthcare software solutions to medical professionals. As a partner organization, it focuses on delivering reliable technology that supports clinical teams and healthcare outcomes.
Act as primary contact for product, technical, and service inquiries, managing tickets and coordinating with internal teams.
Build strong relationships with stakeholders, escalate complex issues, and ensure resolution per SLAs.
Analyze support queues to identify trends and improve operations for enterprise customers.
This role is listed on behalf of a partner company that delivers an innovative SaaS platform to enterprise customers. They have a global team dedicated to providing exceptional support and value collaboration and customer impact.
Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
Train and educate customers on BioIntelliSense product offerings and value proposition.
Provide ongoing clinical support and post-implementation optimization while coordinating across teams.
BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.
Design and implement AI-powered solutions for healthcare operations, including benefits verification, prior authorizations, and claims processing.
Build and maintain web and mobile applications, backend services, and infrastructure across the full technology stack.
Own product features end to end, collaborating with clinicians and stakeholders from concept to production.
This partner company develops AI-powered software to transform healthcare practice management and clinical operations. They operate a flat, cross-functional engineering team that embraces AI-assisted development and individual ownership.
Consult with clients to understand their employee health needs and design tailored deployment strategies.
Configure the employee health software and direct analysts to ensure accurate implementation and validation.
Deliver training and build strong client relationships while identifying process improvements and upsell opportunities.
MIE is a healthcare IT company providing web-based health information technology platforms to hospitals, physician practices, employers, and government agencies. Founded in 1995, they help physicians, nurses, and administrators improve healthcare delivery worldwide.
Serve as the first point of contact for HR-related inquiries from associates and leaders.
Manage assigned caseload in the case management system for complex level 2 transactions.
Ensure SLAs and service quality standards are met with a high level of accuracy.
Veralto is a global leader in essential technology solutions focused on safeguarding the world's most vital resources. With 13 operating companies and 16,000 associates, it offers a culture where purpose meets possibility, providing opportunities for growth and development.
Lead planning, execution, and oversight of clinical studies across Latin America.
Act as primary client contact and ensure compliance with ICH-GCP, SOPs, and regulatory requirements.
Mentor CRAs and partners while shaping country-level recruitment and monitoring strategies.
Precision Medicine Group provides clinical development, regulatory, and commercial solutions for life sciences companies. It fosters a collaborative, high-integrity culture with opportunities for growth and leadership in a global remote environment.
Support project management administrative routines and ensure accurate records and workflows.
Coordinate purchase order tracking, billing activities, and budget monitoring for project execution.
Act as a key communication link between project managers to align information and follow up on requests.
The hiring company is a technology-focused organization operating in Brazil's IT sector. They foster a collaborative, remote-friendly culture and value organizational skills and proactive teamwork.
Review and validate technical service records for vehicle tracking and fleet management.
Verify equipment installation and maintenance procedures in vehicles.
Collaborate with support, engineering, and operations teams to improve service delivery.
The company provides vehicle tracking, fleet management, and IoT solutions. It emphasizes quality, reliability, and customer-focused service in a collaborative environment.
Manage customer onboarding to the eHealth Exchange, from initial inquiry through testing and activation.
Coordinate with federal agencies, prepare status reports, and develop technical onboarding plans.
Facilitate customer adoption of new services and ensure adherence to testing and policy requirements.
The Sequoia Project is a non-profit that supports the eHealth Exchange, a health IT network of networks enabling nationwide health information exchange. The organization is small and collaborative, focused on advancing interoperable healthcare data sharing.
Provide first-level technical support for enterprise healthcare software applications.
Troubleshoot issues using ServiceNow and follow standard operating procedures while documenting cases.
Collaborate with senior teams, build healthcare IT expertise, and support rotational shift coverage.
Harris develops enterprise healthcare software and is part of Constellation Software Inc., the largest software company in Canada. The culture is supportive, award-winning, and collaborative, with opportunities to learn from diverse businesses and industries.
Develop and optimize HubSpot CRM solutions to streamline sales, marketing, and customer success operations.
Configure pipelines, automate workflows, and integrate business applications using APIs, Zapier, or Make.
Track KPIs, build dashboards, and collaborate with teams to improve data quality and decision-making.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses a remote, collaborative technology environment and an AI-driven process to review applications.
Deliver post-sale consulting across full engagements, including client management, implementation, and knowledge transfer.
Lead customers through requirements gathering, business-value mapping, and workshops to drive adoption and early value.
Configure integrations and data synchronization between xMatters and third-party applications while managing scope and timelines.
xMatters provides a cloud-native Digital Operations platform that helps organizations automate responses to critical IT incidents, including on-call management and incident triage. As part of Everbridge, we serve over 1,000 global organizations and foster a collaborative, mission-driven culture.
Develop and execute end-to-end data migration strategies for Radiology Information Systems.
Collaborate with technical, clinical, and compliance stakeholders to ensure accurate and secure data transfers.
Perform data validation, post-migration support, and enhance migration tools using programming and scripting.
This company focuses on healthcare technology and secure data migration solutions. They operate with a remote-first approach, emphasizing accuracy, security, and collaboration.