Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Lead customer engagement throughout deployment, solution adoption, and ongoing operations to ensure a positive customer experience.
Facilitate stakeholder meetings, track success criteria, and develop action plans to keep projects on schedule.
Act as customer advocate within Everbridge, sharing insights with internal teams to improve platform value.
Everbridge is a global SaaS company specializing in critical communications and enterprise safety solutions. The company values its team members and offers comprehensive benefits and a supportive work environment.
Serve as the primary client contact and trusted advisor, building relationships to identify needs that result in expanded solutions.
Collaborate with Go-To-Market teams to execute strategic plans and promote policy adoption to increase client value.
Monitor program performance, perform root cause analysis, and execute action plans to optimize program consistency and results.
Cotiviti is a healthcare data analytics and payment integrity company that offers payment policy management (PPM) and customer value (CV) products to improve client outcomes. The company fosters a collaborative, client-focused culture and provides competitive benefits, making it a supportive work environment.
Manage MIPS clients and provide remote consultations on best practices.
Train internal teams and external clients on Nextech software.
Collaborate with product management to improve software and maintain customer retention.
Nextech is a leader in specialty healthcare technology solutions. The company is committed to investing in employees through competitive pay, comprehensive benefits, and a focus on diversity.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Assess client needs and present suitable benefit options.
Maintain client relationships and perform administrative tasks.
Work from home with a qualified-interest pipeline and full training.
Global Elite Empire Consultants is a consulting company that provides benefit coordination services. They operate remotely and value driven, trainable individuals.
Partner with Client Managers to develop client-specific engagement strategies and campaigns that improve awareness, activation, and ongoing member engagement.
Bring together audience segmentation, lifecycle marketing, behavioral insights, and channel planning to deliver clear, effective communication plans.
Use campaign data to identify opportunities, run tests, and build repeatable playbooks that scale engagement strategy across clients and regions.
Modern Health is a mental health benefits platform for employers, offering employees access to one-on-one, group, and self-serve digital resources for their well-being needs. Backed by top investors and valued at unicorn status, the company has a fully remote, high-empathy, high-accountability culture.
Assess client needs and teach options as a virtual consultant.
Handle admin tasks including notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants provides remote consulting services, hiring virtual consultants to assess client needs and teach options. The company values driven, trainable, and dependable individuals, offering full training and performance-based advancement in a remote work culture.
Serve as trusted partner for health plans from implementation through ongoing value delivery.
Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
Drive health plan satisfaction, retention, renewals, and expansion opportunities.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.
Assess client needs, teach options, and maintain relationships after the first meeting.
Handle administrative duties including notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants offers virtual client advocacy and consulting services, helping clients assess needs and explore options. The company fosters a competitive, remote culture built on driven and trainable individuals.
Manage customer onboarding and support to ensure success with our software.
Respond to support tickets, resolve ambiguities, and deliver optimal solutions.
Identify opportunities for additional modules and inform customers of new features.
EHS Insight provides environmental, health, and safety software used in over 120 countries. We are a fast-growing, engineering-led company with a remote-first culture, trusted by hundreds of thousands of employees.
Provide day-to-day application support for a variety of clients.
Provide training and coaching for colleagues to enhance team capabilities.
Assist in pre-sales activities via demos and offer expert advice on Cloud processes.
Version 1 is a technology transformation company trusted by global brands, delivering solutions for 30 years. With over 3,300 employees and €350/£300m revenue, it is a values-driven company recognized as a Great Place to Work and a premier AWS, Microsoft, and Oracle partner.
Own end-to-end onboarding and deployment of Twin programs for enterprise clients.
Build strong client relationships and drive program value through consultative recommendations.
Manage cross-functional teams and internal resources to deliver successful launches.
Twin Health uses AI Digital Twin technology to help people prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity. With more than $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly and has been recognized as a top workplace.
Assess client needs and teach them their options while maintaining the relationship after the first meeting.
Handle administrative tasks such as notes, appointments, and CRM hygiene.
Work from home with no cold calling and a qualified-interest pipeline.
Global Elite Empire Consultants is a consulting firm that specializes in needs analysis and client education. The company operates with a performance-driven culture, offering full training and remote work opportunities.
Lead complex customer-facing consulting engagements for health plan customers, owning strategy from discovery to executive readout.
Analyze data to quantify operational, financial, and product adoption impact for customers.
Mentor consultants and develop reusable assets to advance the consulting practice.
NASCO provides technology solutions and consulting services for healthcare payers, helping health plans realize value from its product portfolio. The company supports a fully remote workforce and offers comprehensive benefits, with a focus on work-life balance.
Own U.S. recruiting operations and manage full-cycle employee lifecycle processes.
Administer remote-first onboarding, benefits, compliance, and employee relations.
Support globally distributed employees and partner with senior HR leadership on culture and training.
Partner Company is a technology-driven organization in the healthcare and B2B software space. It operates with a remote-first culture, a small high-impact team, and a global workforce of around 100-500 employees.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Provide remote short-term, evidence-based coaching sessions with adults.
Support clients by practicing empathy, holding a warm space, and offering research-backed skills.
Engage in ongoing clinical consultation with Lyra's expert team.
Lyra Health is a leading provider of employer mental health solutions, supporting over 20 million people globally. The company has delivered millions of sessions and fosters a culture of evidence-based, innovative care.