Manage an assigned portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations with customers to understand product usage and identify expansion opportunities.
Prepare and send renewal quotes and documentation accurately while collaborating with Sales, Customer Success, and Finance.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations speed up software delivery and improve security. Trusted by over 50 million users and more than half of the Fortune 100, GitLab maintains a high-performance, AI-driven remote culture.
Manage a portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations to understand usage, identify expansion opportunities, and connect needs to GitLab capabilities.
Collaborate with Sales, Customer Success, and Finance to clear blockers, maintain CRM records, and keep renewals moving.
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations ship better, more secure software faster. More than 50 million registered users trust GitLab, and our culture emphasizes AI adoption, values, and continuous knowledge exchange.
Handle the quote-to-close process for renewals 120-90 days in advance of due date.
Achieve or exceed quarterly revenue goals, including retention, growth, and term extensions.
Partner with Customer Success and channel partners to mitigate churn and drive renewals.
Wiz is one of the fastest-growing startups, enabling teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by over 65% of the Fortune 100, we value world-class talent and are now powered by Google.
Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.
Own end-to-end renewals for a portfolio of Enterprise customers (€20k–50k ARR), from quotes to signed contracts.
Manage ~60 renewals per quarter, partner with Scaled CSMs on risk, and keep forecasts and CRM data accurate.
Help design the scalable renewal motion, using automation and AI to improve processes as the first dedicated hire.
n8n is the open workflow orchestration platform for AI automation, giving technical teams code-like flexibility with no-code speed. Founded in 2019, it has grown to over 260 employees across Europe and the US, backed by a builder community of 650,000+ developers.
Own and manage the full services renewal lifecycle for a global portfolio of customer accounts.
Engage customers before renewal dates, aligning value, usage, and satisfaction to drive retention.
Partner cross-functionally with Customer Success, Sales, Finance, Legal, and Revenue Operations.
Zone is the ERP-native AI platform for financial operations, built for organizations running on Oracle NetSuite. With more than 4,500 customers worldwide, Zone operates as a high-velocity, fully remote global team.
Manage a team of Renewals Managers to drive customer retention and growth through tactical execution and coaching.
Deliver precise renewal forecasting and maintain visibility into team performance using CRM systems.
Partner with Sales, Customer Success, and Finance to resolve issues and ensure timely renewals.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million users and a high-performance, values-driven culture that embraces AI, GitLab is trusted by more than 50% of the Fortune 100.
Design and implement Doppel's scalable renewals operating model, including lifecycle stages, forecasting, and commercial guardrails.
Personally own the end-to-end commercial renewal lifecycle, from planning through negotiation, procurement, and close.
Partner with CSMs, AEs, Finance, Legal, and channel partners to drive predictable renewals and reduce churn.
Doppel builds an AI-native platform for social engineering defense, protecting executives, employees, customers, and brands from phishing, impersonation, and fraud. Backed by leading investors, it is a rapidly growing Series C company with a builder culture.
Manage end-to-end software subscription lifecycle, renewals, and invoicing.
Monitor accounts receivable aging and perform collections outreach.
Partner with Finance, Sales, and Customer Success to minimize churn.
SMRTR builds software that helps businesses run more efficiently. It is part of Solen Software Group, alongside sister companies Shea and DTEC, with a team focused on keeping customer relationships healthy.
Own the renewal portfolio and retention targets, managing renewals through structured timelines and weekly revenue forecasts.
Lead executive quarterly business reviews and serve as the primary customer advocate to drive adoption and mitigate churn.
Negotiate renewal pricing and contract terms while identifying expansion opportunities within existing accounts.
The company provides enterprise B2B software solutions for retail, consumer packaged goods, and consumer brand customers. It fosters a data-driven, collaborative culture focused on customer success, renewal growth, and building scalable processes.
Own end-to-end renewal management for high-volume accounts to maintain high Gross Revenue Retention.
Handle contract administration, CRM data integrity, and customer escalations.
Partner with CSMs and drive KPIs like Net Revenue Retention and On-Time Renewal Rate.
LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. The company has a large team of professionals and a culture focused on well-being, work-life balance, and respect.