Manage quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals tied to retention, growth, and term extension.
Partner with Customer Success to assess customer health and drive appropriate renewal solutions.
Wiz is a cybersecurity company that secures cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As a fast-growing startup now powered by Google, we serve over 65% of the Fortune 100 and scan over 230 billion files daily, fostering a culture that values world-class talent and creative freedom.
Drive revenue and retention by securing renewals, mitigating churn, and delivering expansion through value-based discussions and data-driven strategies.
Cultivate customer success and adoption by improving relationships, increasing product adoption, and collaborating across departments.
Execute strategic analysis and value articulation to inform decision-makers and maintain operational excellence.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.
Manage and negotiate renewal contracts to minimize churn and foster customer success.
Collaborate with internal teams to ensure timely renewals and identify expansion opportunities.
Maintain accurate CRM data and conduct quarterly reviews to communicate customer health.
Bluesight creates healthcare IT solutions that increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are a high-growth company with a start-up culture and over 3,000 customers.
Manage an assigned portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations with customers to understand product usage and identify expansion opportunities.
Prepare and send renewal quotes and documentation accurately while collaborating with Sales, Customer Success, and Finance.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations speed up software delivery and improve security. Trusted by over 50 million users and more than half of the Fortune 100, GitLab maintains a high-performance, AI-driven remote culture.
Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.
Manage a team of Renewals Managers to drive customer retention and growth through tactical execution and coaching.
Deliver precise renewal forecasting and maintain visibility into team performance using CRM systems.
Partner with Sales, Customer Success, and Finance to resolve issues and ensure timely renewals.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million users and a high-performance, values-driven culture that embraces AI, GitLab is trusted by more than 50% of the Fortune 100.
Own end-to-end renewals for a portfolio of Enterprise customers (€20k–50k ARR), from quotes to signed contracts.
Manage ~60 renewals per quarter, partner with Scaled CSMs on risk, and keep forecasts and CRM data accurate.
Help design the scalable renewal motion, using automation and AI to improve processes as the first dedicated hire.
n8n is the open workflow orchestration platform for AI automation, giving technical teams code-like flexibility with no-code speed. Founded in 2019, it has grown to over 260 employees across Europe and the US, backed by a builder community of 650,000+ developers.
Manage renewal portfolio for assigned territory, maximizing value and mitigating cancellations.
Build and send quotes, track in Salesforce, and handle complex negotiations.
Collaborate with cross-functional teams and forecast weekly, monthly, and quarterly pipelines.
Ping Identity is a cybersecurity company that provides an intelligent cloud identity platform enabling secure and seamless digital experiences. With headquarters in Denver and global offices, they serve a diverse workforce, emphasizing innovation and a culture of respect and individuality.
Maximize customer retention rates through effective sales techniques over phone, video, and email while minimizing churn and contraction.
Execute the renewal process to ensure ARR is retained or expanded, including evaluating license usage and completing true-up requirements.
Collaborate with Sales and Customer Success Managers to develop renewals strategy and ensure timely closure of renewals.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Lead a global renewals team, scaling performance across regions and experience levels.
Own the renewals forecast and retention outcomes, partnering with Customer Success and Sales on expansion.
Establish standards for coverage, risk management, negotiation, and forecasting to make renewals predictable.
1Password is a cybersecurity company that provides enterprise password management and Unified Access Management solutions. With over 180,000 businesses using its products and $400M in ARR, it's a fast-paced, innovative environment with a human-centric culture.
Own and improve the end-to-end renewal operating model, from identification to close and data hygiene.
Partner with cross-functional teams to enhance Salesforce, reporting, and systems supporting renewals.
Drive automation, capacity planning, and case management to scale renewal operations.
GitLab is a DevSecOps platform that helps organizations improve developer productivity, security, and digital transformation. Trusted by over 50 million users and 50% of the Fortune 100, GitLab has an all-remote, values-driven culture that embraces AI.