Manage a team of Renewals Managers to drive customer retention and growth through tactical execution and coaching.
Deliver precise renewal forecasting and maintain visibility into team performance using CRM systems.
Partner with Sales, Customer Success, and Finance to resolve issues and ensure timely renewals.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity, security, and digital transformation. With over 50 million users and a high-performance, values-driven culture that embraces AI, GitLab is trusted by more than 50% of the Fortune 100.
Manage an assigned portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations with customers to understand product usage and identify expansion opportunities.
Prepare and send renewal quotes and documentation accurately while collaborating with Sales, Customer Success, and Finance.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations speed up software delivery and improve security. Trusted by over 50 million users and more than half of the Fortune 100, GitLab maintains a high-performance, AI-driven remote culture.
Own end-to-end renewals for a portfolio of Enterprise customers (€20k–50k ARR), from quotes to signed contracts.
Manage ~60 renewals per quarter, partner with Scaled CSMs on risk, and keep forecasts and CRM data accurate.
Help design the scalable renewal motion, using automation and AI to improve processes as the first dedicated hire.
n8n is the open workflow orchestration platform for AI automation, giving technical teams code-like flexibility with no-code speed. Founded in 2019, it has grown to over 260 employees across Europe and the US, backed by a builder community of 650,000+ developers.
Manage performance analytics, dashboards, and program attribution for your assigned segment.
Design and optimize end-to-end processes, pipeline management, and strategic initiatives.
Build backend workflows and automations in CRM, leveraging AI for analysis.
HighLevel is a cloud-based all-in-one white-label marketing and sales platform that empowers businesses to elevate digital presence and drive growth. With over 2000 team members across 15+ countries, they foster a global, remote-first culture focused on creativity and collaboration.
Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.
Own day-to-day CRM data integrity and administration in Zoho CRM, including pipeline hygiene and standards.
Coordinate commercial forecasting, reporting, and analysis for sales leadership and the Chief Growth Officer.
Document and improve sales processes, partnering with Sales, Marketing, Finance, and IT across handoffs.
Renalogic helps clients manage the human and financial costs of chronic kidney disease. We hire humble, hungry, and smart people with a sense of humor, and our 96% client retention shows we're on the right path.
Drive revenue and retention by securing renewals, mitigating churn, and delivering expansion through value-based discussions and data-driven strategies.
Cultivate customer success and adoption by improving relationships, increasing product adoption, and collaborating across departments.
Execute strategic analysis and value articulation to inform decision-makers and maintain operational excellence.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.
Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.
Thumbtack helps millions of people confidently care for their homes through a one-stop app for repairs, maintenance, and improvements. With a community of 300,000 local service businesses, they combine personalized guidance and AI tools to serve homeowners across the U.S.
Handle the quote-to-close process for renewals 120-90 days in advance of due date.
Achieve or exceed quarterly revenue goals, including retention, growth, and term extensions.
Partner with Customer Success and channel partners to mitigate churn and drive renewals.
Wiz is one of the fastest-growing startups, enabling teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by over 65% of the Fortune 100, we value world-class talent and are now powered by Google.
Work directly with executive and senior leadership on renewal processes, customer lifecycle, and Account Management.
Own day-to-day sales forecasting and pipeline management, ensuring data accuracy and consistency across teams.
Lead projects and drive ad-hoc analysis to optimize operational workflows and support GTM stakeholders.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company has teams in 15+ countries and fosters a remote-first culture with a focus on human connections and innovation.
Own end-to-end visibility across the full customer lifecycle funnel, building infrastructure for forecasting and analytics.
Lead the cross-functional GTM systems roadmap and drive standardization of revenue processes.
Manage and develop a team spanning sales productivity, analytics, and operations.
Voltus connects commercial and industrial customers to energy markets, enabling them to earn revenue through demand response and distributed energy resources. The company operates as a fully remote team across the US and Canada, with a culture emphasizing data-driven operations and cross-functional collaboration.
Own Deal Desk operations end-to-end, including deal structuring support, approvals, non-standard terms review, and quote-to-cash handoffs.
Manage license entitlements, conduct audits, and optimize Salesforce and automation tooling to keep GTM data trustworthy.
Support Alliances partner lifecycle operations and align cross-functional business questions into structured operating motions.
SpyCloud disrupts cybercrime by transforming recaptured darknet data into identity threat protection solutions. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts dedicated to protecting businesses and consumers from stolen identity data.
Own data flow from HubSpot and GTM systems into Snowflake and BigQuery, building trusted reporting on pipeline, bookings, and rep productivity.
Answer ad-hoc questions from the CFO and sales leadership, then build forecasts, scoring, and churn models.
Work independently to assess transformations and set up a modeling layer with dbt if needed.
Honk is a technology-driven roadside assistance platform that connects enterprise and retail customers with a nationwide network of service providers. We're a PE-backed, remote-first team scaling fast and investing in automation, AI, and excellent talent.
Manage and negotiate renewal contracts to minimize churn and foster customer success.
Collaborate with internal teams to ensure timely renewals and identify expansion opportunities.
Maintain accurate CRM data and conduct quarterly reviews to communicate customer health.
Bluesight creates healthcare IT solutions that increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are a high-growth company with a start-up culture and over 3,000 customers.
Map contact and account records across Brightwheel's proprietary database and Salesforce to identify duplicate centers.
Consolidate related records into a single trusted center record with confidence levels for Sales.
Use Google Sheets, SQL, and AI tools to work at scale, and document patterns for a repeatable process.
Brightwheel is the largest and fastest-growing early education platform, modernizing a $175B market for educators and families. It is a Cloud 100 company with a distributed, customer-focused team backed by top investors and operating across all US time zones.
Manage quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals tied to retention, growth, and term extension.
Partner with Customer Success to assess customer health and drive appropriate renewal solutions.
Wiz is a cybersecurity company that secures cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As a fast-growing startup now powered by Google, we serve over 65% of the Fortune 100 and scan over 230 billion files daily, fostering a culture that values world-class talent and creative freedom.