Own contract administration and renewal workflows, managing the renewal calendar and keeping Account Directors on task.
Monitor accounts for retention risk and serve as the personal account manager for a dedicated book of on-demand clients.
Provide client onboarding and training support while maintaining rigorous Salesforce documentation and account hygiene.
Leadership Connect provides a premier information service for developing relationships that impact decisions in government, business, and media. It is a close-knit team dedicated to helping each user make a difference, with a culture of transparency and collaboration.
Leads the renewals function, owning strategy, execution quality, and predictability of the end-to-end renewal lifecycle.
Manages a team of Renewals Specialists, ensuring contracts are renewed on time, risks are proactively managed, and recurring revenue is protected.
Partners with Customer Success, Sales, Legal, and Finance to ensure well-coordinated and scalable renewal motions aligned with retention goals.
Versaterm is a PE-backed, high-growth SaaS company building an integrated platform for public safety agencies. With over four decades of experience, they have grown through acquisitions and product investment with a focus on AI-driven solutions.
Drive revenue and retention by securing renewals, mitigating churn, and delivering expansion through value-based discussions and data-driven strategies.
Cultivate customer success and adoption by improving relationships, increasing product adoption, and collaborating across departments.
Execute strategic analysis and value articulation to inform decision-makers and maintain operational excellence.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.
Proactively manage a portfolio of software subscription renewals, ensuring contracts are completed accurately and on time.
Partner with Sales, Customer Success, and Accounting to coordinate renewals, expansions, and quotes.
Engage customers well ahead of expiration to understand needs and support successful renewal execution.
The company is a leader in software supply chain security and open-source technology. It offers a remote, inclusive workplace with flexible working practices and diversity initiatives.
Manage a book of accounts, drive renewals and expansions, and lead negotiation conversations.
Mentor junior team members and contribute to team strategy and process development.
Leverage data and CRM tools to inform client strategy and maintain accurate pipeline forecasting.
Committee for Children is a social enterprise dedicated to advancing children's well-being through developing essential human skills, best known for the Second Step® programs. They offer comprehensive benefits and foster an equitable, inclusive workplace culture with a focus on employee growth.
Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.
Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.
Own a high-volume renewal portfolio for CaptivateIQ's Velocity segment, driving timely renewals and proactive risk management.
Partner cross-functionally with Customer Success, Sales, Finance, Legal, and Support to resolve blockers and maintain accurate forecasts.
Identify churn risk early, articulate value to transactional customers, and support save motions to improve retention.
CaptivateIQ is a SaaS company that provides a commission and incentive compensation management platform. It is a growing company with a collaborative, fast-paced culture focused on customer success and operational excellence.
Own the renewal calendar and drive the timeline, leading conversations from confirmation to signature.
Maintain a weekly forecast of renewals, reporting accurately and flagging risks early.
Spot at-risk accounts and route them to the right owner, collaborating with Customer Success and Account Management.
We are transforming the woodworking industry with purpose-built, cloud-based ERP software for custom manufacturers. Founded in 2016, we are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving meaningful problems.
Lead a global renewals team, scaling performance across regions and experience levels.
Own the renewals forecast and retention outcomes, partnering with Customer Success and Sales on expansion.
Establish standards for coverage, risk management, negotiation, and forecasting to make renewals predictable.
1Password is a cybersecurity company that provides enterprise password management and Unified Access Management solutions. With over 180,000 businesses using its products and $400M in ARR, it's a fast-paced, innovative environment with a human-centric culture.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Maximize customer retention rates through effective sales techniques over phone, video, and email while minimizing churn and contraction.
Execute the renewal process to ensure ARR is retained or expanded, including evaluating license usage and completing true-up requirements.
Collaborate with Sales and Customer Success Managers to develop renewals strategy and ensure timely closure of renewals.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Own the Canadian Mid-Market as the primary commercial lead for a portfolio of 50–75 high-value renewals per quarter.
Drive full-cycle commercial execution from quoting to negotiation, securing 36-month terms to maximize long-term value.
Forecast with precision using Salesforce, collaborate with CSMs and AEs, and operate as a business owner to hit retention targets.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a public company with a flexible working model, they have been recognized as a Great Place to Work and Glassdoor Best Place to Work.
Manage quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals tied to retention, growth, and term extension.
Partner with Customer Success to assess customer health and drive appropriate renewal solutions.
Wiz is a cybersecurity company that secures cloud and AI applications by connecting code, cloud, and runtime into a single shared context. As a fast-growing startup now powered by Google, we serve over 65% of the Fortune 100 and scan over 230 billion files daily, fostering a culture that values world-class talent and creative freedom.
Lead end-to-end renewal strategy for a portfolio of customers, protecting and growing recurring revenue.
Build trusted relationships with executive stakeholders and guide renewal conversations aligned with business goals.
Identify, develop, and close upsell opportunities within existing accounts, collaborating across teams.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. With a focus on unified customer experience solutions, the company fosters a collaborative culture under its "Better Together" ethos.
Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
Drive customer retention and annual renewals through relationship building and value realization with enterprise accounts.
Achieve adoption, expansion, and upsell targets by helping customers maximize use of the Pushpay platform.
Manage a high volume of sales activities, including calls, emails, and full-cycle renewal processes from prospect to close.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. The company has 550 teammates, supports over 10,000 customers, and has processed over $15 billion in charitable giving, with a culture that values diversity and inclusion.
Lead renewals efforts for an assigned territory, managing timely execution and growth.
Develop and maintain close working relationships with field sales and clients.
Achieve or exceed monthly, quarterly, and annual sales goals while mastering internal processes.
ePlus believes technology is a people business, delivering innovative IT solutions. They foster a culture of collaboration and work-life balance, but employee count is not specified.
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals including retention, growth, and term extension of existing customer contracts.
Partner with Customer Success to assess customer health and drive the appropriate renewal strategy.
Wiz is a cloud security platform that connects code, cloud, and runtime to secure cloud and AI applications. It is one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creativity.
Manage a portfolio of 45–55 mid-market accounts, driving adoption, retention, and growth while leading renewal and expansion conversations.
Build multi-threaded relationships across personas from comp admins to C-suite, delivering compelling QBRs and executive briefings.
Proactively identify risks, present accurate weekly forecasts, and serve as the voice of the customer with Product and Engineering teams.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management. Backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, it empowers high-growth companies like Netflix, Figma, and Stripe and is on a fast-growing team committed to solving complex sales performance problems.
Own the full post-sales customer lifecycle including onboarding, renewals, and expansion.
Identify and close upsell and cross-sell opportunities while managing SaaS renewals.
Build multi-threaded relationships and act as a trusted advisor to maximize customer value.
This company offers a SaaS platform to its customers. The environment is collaborative and inclusive, with a focus on results, teamwork, and diverse perspectives.