Manage and negotiate renewal contracts to minimize churn and foster customer success.
Collaborate with internal teams to ensure timely renewals and identify expansion opportunities.
Maintain accurate CRM data and conduct quarterly reviews to communicate customer health.
Bluesight creates healthcare IT solutions that increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are a high-growth company with a start-up culture and over 3,000 customers.
Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
Lead and scale the Customer Success organization, defining strategy and operating model across multiple product lines.
Personally manage complex enterprise renewals and expansions, including negotiations and executive-level customer relationships.
Leverage AI and automation to enhance customer insights, forecasting, and team productivity.
This company is a technology organization focused on customer success solutions within the SaaS and field service management space. They offer a collaborative and supportive team environment with opportunities for leadership growth and professional advancement.
Leads the renewals function, owning strategy, execution quality, and predictability of the end-to-end renewal lifecycle.
Manages a team of Renewals Specialists, ensuring contracts are renewed on time, risks are proactively managed, and recurring revenue is protected.
Partners with Customer Success, Sales, Legal, and Finance to ensure well-coordinated and scalable renewal motions aligned with retention goals.
Versaterm is a PE-backed, high-growth SaaS company building an integrated platform for public safety agencies. With over four decades of experience, they have grown through acquisitions and product investment with a focus on AI-driven solutions.
Lead and develop a high-performing team of AI Success Managers, coaching them to deliver exceptional customer outcomes at enterprise scale.
Drive strategic customer outcomes by building trusted relationships and ensuring measurable value realization through Cresta's AI platform.
Own retention and expansion, establishing operational excellence with key metrics and cross-functional alignment.
Cresta provides a unified AI platform for customer experience, combining conversational AI agents, real-time human augmentation, and conversation intelligence to drive revenue and efficiency. The company has raised over $270 million from investors like a16z, Greylock, and Sequoia, and is led by experts from Google's Contact Center AI.
Own contract administration and renewal workflows, managing the renewal calendar and keeping Account Directors on task.
Monitor accounts for retention risk and serve as the personal account manager for a dedicated book of on-demand clients.
Provide client onboarding and training support while maintaining rigorous Salesforce documentation and account hygiene.
Leadership Connect provides a premier information service for developing relationships that impact decisions in government, business, and media. It is a close-knit team dedicated to helping each user make a difference, with a culture of transparency and collaboration.
Drive revenue and retention by securing renewals, mitigating churn, and delivering expansion through value-based discussions and data-driven strategies.
Cultivate customer success and adoption by improving relationships, increasing product adoption, and collaborating across departments.
Execute strategic analysis and value articulation to inform decision-makers and maintain operational excellence.
New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.
Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.
Maximize customer retention rates through effective sales techniques over phone, video, and email while minimizing churn and contraction.
Execute the renewal process to ensure ARR is retained or expanded, including evaluating license usage and completing true-up requirements.
Collaborate with Sales and Customer Success Managers to develop renewals strategy and ensure timely closure of renewals.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and more than 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals including retention, growth, and term extension of existing customer contracts.
Partner with Customer Success to assess customer health and drive the appropriate renewal strategy.
Wiz is a cloud security platform that connects code, cloud, and runtime to secure cloud and AI applications. It is one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creativity.
Manage enterprise customer accounts as a trusted advisor in the e-learning space, driving renewals, upsells, and customer satisfaction.
Deliver strategic presentations, executive business reviews, and build success plans to ensure customer retention and growth.
Collaborate with internal teams including Support, Curation, and Sales, using Salesforce and Gainsight to track activities and forecasts.
OpenSesame is a trusted partner for workforce reinvention in the age of AI, delivering integrated software, curated content, and expert services. The company is remote-first, values diversity and inclusion, and uses AI tools daily, with a culture of self-starters and continuous learning.
Lead North American commercial organization, owning regional P&L and full-funnel revenue.
Build and scale the sales team while personally closing high-profile enterprise clients.
Partner with Customer Success, Marketing, Product, and Finance to drive ARR growth and retention.
Emplifi is an Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands. The company fosters an agile, open-minded culture with high levels of trust and flexibility.
Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.
Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.
Lead a team of 5 Account Executives to launch Workleap agent and hit quarterly ARR targets.
Coach AEs through pipeline reviews, call shadowing, and development conversations to elevate skills.
Own end-to-end sales strategy, forecasting, and tightly looped sales-marketing-product feedback.
Workleap is a Montreal tech company building simple products like the Workleap agent and ShareGate, a Microsoft 365 migration tool. Trusted by over 15,000 companies, they value builders who thrive in fast-paced, ambiguous environments.
Lead renewals efforts for an assigned territory, managing timely execution and growth.
Develop and maintain close working relationships with field sales and clients.
Achieve or exceed monthly, quarterly, and annual sales goals while mastering internal processes.
ePlus believes technology is a people business, delivering innovative IT solutions. They foster a culture of collaboration and work-life balance, but employee count is not specified.
Own and grow a portfolio of Apryse's largest enterprise customers, ensuring long-term satisfaction and success.
Develop and execute comprehensive account plans to identify expansion, cross-sell, and upsell opportunities.
Build and maintain strong executive relationships and lead strategic business reviews to position Apryse as a digital transformation partner.
Apryse is the industry-leading provider of document software development (SDK) technology, powering applications from desktop to mobile. With a broad international portfolio and 25 million installs of their XODO app, they serve major companies like IBM and Microsoft, fostering a diverse and inclusive workplace.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Lead and develop a high-performing team of Commercial Account Managers, setting standards for customer engagement and commercial execution.
Drive team outcomes across retention, renewals, expansion, customer health, and forecast accuracy.
Elevate customer value and manage risk through success planning, product adoption, and cross-functional collaboration.
Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're a global crew of 600+ professionals united by a culture rewarding integrity, ownership, and raising the bar.
Manage a portfolio of accounts, leading renewal conversations to maintain GRR and create expansion opportunities.
Drive pricing migration and multi-module adoption by positioning Workleap Agent as a performance multiplier.
Reduce churn with early risk detection and Mid-Term Value Reviews, using AI tools to prepare and scale.
Workleap is a Montreal-based tech company creating simple products that make a real difference, with two lines: Workleap Agent and ShareGate. Trusted by over 15,000 companies worldwide, it values builders and intentional hiring, fostering a culture of intensity and ambiguity.