Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
You identify and drive upgrade and expansion opportunities within your book of business.
EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.
Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.
Drive a portfolio of customer renewals to successful conclusion as an extended member of the account team.
Build accurate forecasts and highlight renewal risks while developing resolution strategies.
Partner with sales, customer success, and leadership to accelerate renewals and improve processes.
Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and gain insights. With over 20 years in the industry, the company fosters an inclusive culture where employees' ideas are heard and contributions have real impact.
Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.
Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.
Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.
Manage a portfolio of accounts, leading renewal conversations to maintain GRR and create expansion opportunities.
Drive pricing migration and multi-module adoption by positioning Workleap Agent as a performance multiplier.
Reduce churn with early risk detection and Mid-Term Value Reviews, using AI tools to prepare and scale.
Workleap is a Montreal-based tech company creating simple products that make a real difference, with two lines: Workleap Agent and ShareGate. Trusted by over 15,000 companies worldwide, it values builders and intentional hiring, fostering a culture of intensity and ambiguity.
Manage timely renewal of contracts for commercial customers with $50K and lower ARR, ensuring high customer and partner satisfaction.
Work directly with deal desk, pricing, partners, and cross-functional teams to get contracts renewed on time.
Adopt and champion AI tools to improve productivity and meet targets, while identifying upsell opportunities for account executives.
Zscaler is a cloud security company that accelerates digital transformation with its AI-forward Zero Trust Exchange platform, protecting customers from cyberattacks. The company fosters a culture of execution, customer obsession, and collaboration, valuing impact over activity and building high-performing teams.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Drive revenue by managing renewal sales, prospecting, negotiating contracts, and closing business within a specified region.
Serve as the voice of the customer, qualify leads, and collaborate with internal teams to build strategic financial plans.
Educate customers on the value of Cash Advance and maintain strong relationships to maximize satisfaction and retention.
Kapitus provides small business financing as both a direct lender and marketplace. The company is fast-paced, teammates are self-directed, and the culture emphasizes doing the right thing.
Prospect and generate new leads to close sales through telephone, email, and virtual meetings.
Understand library customer needs and tailor solutions, while managing a robust sales pipeline.
Work closely with publisher partners and provide demos of EBSCONET to drive sales.
EBSCO Information Services delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support research needs. Headquartered in Ipswich, MA, the company employs more than 2,700 people worldwide, with most embracing hybrid or remote work models.
Deliver a world-class customer experience across the full customer lifecycle, from post-sale to renewal and expansion.
Build trusting relationships with customers, understand their business goals, and drive product adoption.
Lead the renewal process, mitigate risk, and identify upsell and cross-sell opportunities.
Ryan is a rapidly expanding tax services firm serving the world's most respected Global 5000 companies. The company offers an innovative work environment, accelerated growth for high performers, and a competitive benefits package.
Own the end-to-end renewal process for a portfolio of customers, driving timely contract renewals and building trusted relationships.
Identify renewal risks early and develop mitigation plans in partnership with Sales, Customer Success, and Technical Account Managers.
Achieve renewal rates of 90% or higher while supporting company retention and revenue goals through accurate forecasting and collaboration.
Corelight defends the world’s most sensitive networks by transforming digital footprints into actionable insights. Backed by top-tier venture capital and fueled by agentic AI, the company is a fast-growing network detection and response platform with a collaborative, inclusive, and geographically distributed culture.
Own end-to-end retention and growth for a large portfolio of single-location accounts, building market-specific strategies.
Design and execute proactive selling motions and communication campaigns to drive engagement and revenue.
Segment the portfolio to prioritize high-ROI accounts and surface market insights to cross-functional teams.
Odeko is an all-in-one operations and technology partner for over 20,000 independent coffee shops and cafes, helping them manage supplies, financing, and more. The company has a team of over 400 diverse, passionate employees focused on developing technology to support small businesses.
Lead a team of three Account Managers while owning strategic accounts, driving renewals and expansion revenue.
Develop repeatable processes for renewal, upsell, and referral generation, ensuring team targets are met.
Act as senior point of contact for key clients, conducting QBRs and managing escalations.
FabStation builds augmented reality software that brings BIM models directly onto the shop floor for steel fabricators. The company has over 200 customers across 30 countries and is growing quickly, seeking a commercially driven leader to scale the Account Management function.
Build strategic relationships with enterprise distributor partners to drive product adoption and business outcomes.
Lead onboarding, training, business reviews, and strategic planning to maximize value for distributors.
Coordinate complex contract renewals and collaborate cross-functionally to improve customer experience.
Provi is a beverage alcohol marketplace that connects retailers, distributors, and suppliers. They are a dynamic and innovative company experiencing growth, committed to creating a diverse and equal-opportunity workplace.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Manage rolling pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration.
Build and improve retention workflows using Salesforce and integrated tooling, contributing to scalable repeatable processes.
Proactively build relationships with smaller and long-tail accounts, identify at-risk accounts early, and execute save strategies with cross-functional partners.
Upsun is a cloud application platform built for hybrid teams of humans and AI, providing predictable performance, security, and observability without backend infrastructure hassle. We are a remote global workforce of over 30 countries, committed to open source and an open, inclusive culture.
Serve as the dedicated Account Manager for a specified Account Executive, assisting in sales lifecycle responsibilities and ensuring customer retention and growth.
Respond to customer inquiries, serve as a liaison between customers, vendors, and GuidePoint resources, and develop product and industry knowledge.
Manage open opportunities, identify whitespace, and drive renewal, upsell, and net new sales cycles with guidance from the Account Executive.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. With over 1,200 employees and strategic partnerships with leading security vendors, GuidePoint fosters a collaborative and enjoyable workplace driven by core values.