Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Manage a portfolio of 45-55 mid-market accounts, driving adoption, retention, and growth.
Lead strategic success plans, QBRs, and executive briefings that tie product value to business impact.
Run renewals and expansions end-to-end with principled negotiation and accurate forecasting.
CaptivateIQ offers a sales performance management platform for planning, managing, and optimizing sales performance. It's a fast-growing startup backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving companies like Netflix, Figma, and Stripe.
Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.
Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Drive revenue by managing renewal sales, prospecting, negotiating contracts, and closing business within a specified region.
Serve as the voice of the customer, qualify leads, and collaborate with internal teams to build strategic financial plans.
Educate customers on the value of Cash Advance and maintain strong relationships to maximize satisfaction and retention.
Kapitus provides small business financing as both a direct lender and marketplace. The company is fast-paced, teammates are self-directed, and the culture emphasizes doing the right thing.
Manage a portfolio of 45–55 mid-market accounts, driving adoption, retention, and growth while leading renewal and expansion conversations.
Build multi-threaded relationships across personas from comp admins to C-suite, delivering compelling QBRs and executive briefings.
Proactively identify risks, present accurate weekly forecasts, and serve as the voice of the customer with Product and Engineering teams.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management. Backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, it empowers high-growth companies like Netflix, Figma, and Stripe and is on a fast-growing team committed to solving complex sales performance problems.
Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion.
Conduct regular meetings with key stakeholders and deliver executive-level Quarterly Business Reviews (QBRs) that connect platform capabilities to customer outcomes.
Own GRR and NRR outcomes, proactively identify risk signals, and develop upsell and cross-sell opportunities.
Cleo provides an integration platform that helps businesses optimize supply chain and logistics processes. With over 4,000 clients and a 99% retention rate, the company fosters a culture of support and life-work balance.
Serve as a trusted advisor to strategic healthcare clients, building relationships and driving adoption.
Develop and implement customer success plans to ensure measurable outcomes and retention.
Analyze customer data to provide insights and drive product improvements.
Luma Health builds technology to simplify healthcare access and delivery. They are a growth company with a fast-paced startup environment that values inclusivity.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.
Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.
Drive revenue growth across an established portfolio of clients within the intellectual property technology sector.
Develop account strategies with sales and client success stakeholders to expand adoption of software and professional services.
Manage multiple stakeholders and opportunities, presenting product demonstrations and preparing proposals.
This company provides intellectual property technology software and services. It offers a collaborative, casual work environment with a focus on client success and growth.
Own contract administration and renewal workflows, managing the renewal calendar and keeping Account Directors on task.
Monitor accounts for retention risk and serve as the personal account manager for a dedicated book of on-demand clients.
Provide client onboarding and training support while maintaining rigorous Salesforce documentation and account hygiene.
Leadership Connect provides a premier information service for developing relationships that impact decisions in government, business, and media. It is a close-knit team dedicated to helping each user make a difference, with a culture of transparency and collaboration.
Own and develop executive-level relationships across a portfolio of strategic enterprise customers, becoming a trusted advisor.
Lead customer account strategy and multi-year success planning, aligning Xplor solutions to customer priorities.
Drive customer retention, contract renewals, and expansion opportunities while managing escalations.
Xplor Technologies powers experiences through modern vertical software, embedded payments, and AI capabilities, helping businesses in various industries simplify operations and elevate customer experiences. The company supports over 130,000 businesses across 72+ countries and is backed by world-class investors, with a culture guided by core values like 'Find a better way' and 'Do the right thing'.
Manage a portfolio of large, complex managed care and behavioral health accounts to drive satisfaction and profitability.
Retain and grow the book of business by identifying upsell opportunities and meeting customer satisfaction goals.
Build strong relationships with customers, wholesale partners, and internal teams to ensure flawless service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. Serving over 75,000 customers worldwide and trusted by 40% of the Fortune 500, the company combines technology with human expertise to help individuals and organizations thrive.
Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.
Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.
Guide customers through onboarding and drive full engagement and adoption of the product.
Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. Their solutions are used in over one-third of US schools and in more than 100 countries, with a culture that values trust, winning together, and continuous growth.
Drive adoption and strategic alignment with global enterprise customers to ensure measurable ROI.
Own renewal and growth strategies, mitigating churn and identifying expansion opportunities.
Operationalize Customer Success processes for scale, building executive relationships and leading EBRs.
6sense provides a predictive analytics platform that helps B2B companies identify buying intent with 85% accuracy. The company fosters a growth-driven culture with a focus on employee well-being, collaboration, and continuous learning.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Lead and scale the Customer Success organization, defining strategy and operating model across multiple product lines.
Personally manage complex enterprise renewals and expansions, including negotiations and executive-level customer relationships.
Leverage AI and automation to enhance customer insights, forecasting, and team productivity.
This company is a technology organization focused on customer success solutions within the SaaS and field service management space. They offer a collaborative and supportive team environment with opportunities for leadership growth and professional advancement.