Drive on-time completion of software subscription renewals, collaborating with Sales, Customer Success, and Accounting.
Review customer renewal information and usage data to determine optimal renewal options and ensure mutual agreement.
Educate customers on subscription options and coordinate preparation of renewal quotes and documentation.
Sonatype provides software supply chain security solutions, including proactive protection against malicious open source and enterprise SBOM management. With over 2,000 customers, including 70% of the Fortune 100, the company values diversity and inclusivity, offering flexible work practices and parental leave.
Drive a portfolio of customer renewals to successful conclusion as an extended member of the account team.
Build accurate forecasts and highlight renewal risks while developing resolution strategies.
Partner with sales, customer success, and leadership to accelerate renewals and improve processes.
Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and gain insights. With over 20 years in the industry, the company fosters an inclusive culture where employees' ideas are heard and contributions have real impact.
Manage rolling pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration.
Build and improve retention workflows using Salesforce and integrated tooling, contributing to scalable repeatable processes.
Proactively build relationships with smaller and long-tail accounts, identify at-risk accounts early, and execute save strategies with cross-functional partners.
Upsun is a cloud application platform built for hybrid teams of humans and AI, providing predictable performance, security, and observability without backend infrastructure hassle. We are a remote global workforce of over 30 countries, committed to open source and an open, inclusive culture.
Manage and track customer contracts and renewals, proactively identifying expansion opportunities.
Prepare and issue proposals and quotations in partnership with Customer Success, Finance, and the commercial team.
Lead all client contract communications, serving as a trusted advisor and ensuring accurate execution.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Their mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.
Own the end-to-end renewal process for a portfolio of customers, driving timely contract renewals and building trusted relationships.
Identify renewal risks early and develop mitigation plans in partnership with Sales, Customer Success, and Technical Account Managers.
Achieve renewal rates of 90% or higher while supporting company retention and revenue goals through accurate forecasting and collaboration.
Corelight defends the world’s most sensitive networks by transforming digital footprints into actionable insights. Backed by top-tier venture capital and fueled by agentic AI, the company is a fast-growing network detection and response platform with a collaborative, inclusive, and geographically distributed culture.
Deliver a world-class customer experience across the full customer lifecycle, from post-sale to renewal and expansion.
Build trusting relationships with customers, understand their business goals, and drive product adoption.
Lead the renewal process, mitigate risk, and identify upsell and cross-sell opportunities.
Ryan is a rapidly expanding tax services firm serving the world's most respected Global 5000 companies. The company offers an innovative work environment, accelerated growth for high performers, and a competitive benefits package.
Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.
Manage a high-volume portfolio of customer accounts and own the end-to-end renewal process.
Lead commercial conversations on pricing, contracts, and multi-year commitments while identifying expansion opportunities.
Monitor account health, mitigate churn risks, and partner with cross-functional teams to ensure successful renewals.
The company provides enterprise software and compliance solutions in a high-growth SaaS environment. They foster a remote-first culture focused on ownership, learning, and meaningful impact.
Manage timely renewal of contracts for commercial customers with $50K and lower ARR, ensuring high customer and partner satisfaction.
Work directly with deal desk, pricing, partners, and cross-functional teams to get contracts renewed on time.
Adopt and champion AI tools to improve productivity and meet targets, while identifying upsell opportunities for account executives.
Zscaler is a cloud security company that accelerates digital transformation with its AI-forward Zero Trust Exchange platform, protecting customers from cyberattacks. The company fosters a culture of execution, customer obsession, and collaboration, valuing impact over activity and building high-performing teams.
Manage a high-volume portfolio of 200+ accounts, driving renewals and product adoption.
Leverage usage data and automation to proactively identify risk and expansion opportunities.
Collaborate cross-functionally with Sales, Product, and Support to elevate the customer voice.
Calendly is a scheduling platform that automates meeting scheduling for millions of people and businesses. They are a growing company with a focus on product innovation and customer experience.
Manage end-to-end software licensing and maintenance renewal lifecycle for timely, customer-focused execution.
Prepare and maintain software licensing quotes using Salesforce, Jira, and vendor pricing tools.
Serve as primary contact for licensing inquiries, partnering with sales and delivery teams to ensure accurate renewals.
Cprime is an AI-first, human-centered partner combining strategic consulting with industry-leading platforms to drive innovation. Founded in 2003 and headquartered in the US, we serve over 300 Fortune 500 companies globally.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals including retention, growth, and term extension of existing customer contracts.
Partner with Customer Success to assess customer health and drive the appropriate renewal strategy.
Wiz is a cloud security platform that connects code, cloud, and runtime to secure cloud and AI applications. It is one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creativity.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Lead and manage all contracts management activities for the corporate group.
Review, redline, and negotiate agreements including NDAs, Master Agreements, and Vendor Agreements.
Drive continuous improvements to contracts processes, playbooks, and procurement workflows.
Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management. The company is a leading threat intelligence sharing platform for global ISACs and CERTs, widely deployed by enterprises, government agencies, and MSSPs.
Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion.
Conduct regular meetings with key stakeholders and deliver executive-level Quarterly Business Reviews (QBRs) that connect platform capabilities to customer outcomes.
Own GRR and NRR outcomes, proactively identify risk signals, and develop upsell and cross-sell opportunities.
Cleo provides an integration platform that helps businesses optimize supply chain and logistics processes. With over 4,000 clients and a 99% retention rate, the company fosters a culture of support and life-work balance.
Serve as the primary point of contact for contract-related requests, providing timely guidance on standard terms and processes.
Manage the contract lifecycle from initiation to execution, including drafting, approvals, and maintaining repositories.
Collaborate with cross-functional teams like Sales, Product, and Finance to align contract terms with business objectives.
Cohere is a leading security-first enterprise AI company that builds cutting-edge foundation AI models and end-to-end products. We are a global team of researchers, engineers, and designers passionate about scaling intelligence to serve humanity.
Own customer outcomes by developing deep understanding and creating success plans.
Drive adoption and value through proactive engagement and usage insights.
Manage customer health, orchestrate cross-team experience, and build renewal readiness.
Lone Wolf Technologies is a real estate software company. They foster a culture of accountability, collaboration, and continuous improvement with a customer-first mindset.
Review and negotiate a diverse portfolio of commercial contracts including MSAs, subscription agreements, and confidentiality agreements.
Collaborate cross-functionally with sales, finance, and operations teams to address contractual issues and ensure compliance.
Support legal team on regulatory activities, compliance tracking, and process improvements to scale contracting operations.
LevelTen Energy accelerates the clean energy transition by providing cloud-based software and transaction infrastructure for renewable energy buyers and sellers. Since 2016, the platform has facilitated over $14.8 billion in clean energy transactions, and the company is a leading provider in the US and Europe with a collaborative and collegial growth environment.