Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.
Own a high-volume renewal portfolio for CaptivateIQ's Velocity segment, driving timely renewals and proactive risk management.
Partner cross-functionally with Customer Success, Sales, Finance, Legal, and Support to resolve blockers and maintain accurate forecasts.
Identify churn risk early, articulate value to transactional customers, and support save motions to improve retention.
CaptivateIQ is a SaaS company that provides a commission and incentive compensation management platform. It is a growing company with a collaborative, fast-paced culture focused on customer success and operational excellence.
Drive a portfolio of customer renewals to successful conclusion as an extended member of the account team.
Build accurate forecasts and highlight renewal risks while developing resolution strategies.
Partner with sales, customer success, and leadership to accelerate renewals and improve processes.
Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and gain insights. With over 20 years in the industry, the company fosters an inclusive culture where employees' ideas are heard and contributions have real impact.
Lead renewals efforts for an assigned territory, managing timely execution and growth.
Develop and maintain close working relationships with field sales and clients.
Achieve or exceed monthly, quarterly, and annual sales goals while mastering internal processes.
ePlus believes technology is a people business, delivering innovative IT solutions. They foster a culture of collaboration and work-life balance, but employee count is not specified.
Proactively manage a portfolio of software subscription renewals, ensuring contracts are completed accurately and on time.
Partner with Sales, Customer Success, and Accounting to coordinate renewals, expansions, and quotes.
Engage customers well ahead of expiration to understand needs and support successful renewal execution.
The company is a leader in software supply chain security and open-source technology. It offers a remote, inclusive workplace with flexible working practices and diversity initiatives.
Manage a high-volume portfolio of 200+ accounts, driving renewals and product adoption.
Leverage usage data and automation to proactively identify risk and expansion opportunities.
Collaborate cross-functionally with Sales, Product, and Support to elevate the customer voice.
Calendly is a scheduling platform that automates meeting scheduling for millions of people and businesses. They are a growing company with a focus on product innovation and customer experience.
You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
You identify and drive upgrade and expansion opportunities within your book of business.
EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.
Manage a high-volume portfolio of customer accounts and own the end-to-end renewal process.
Lead commercial conversations on pricing, contracts, and multi-year commitments while identifying expansion opportunities.
Monitor account health, mitigate churn risks, and partner with cross-functional teams to ensure successful renewals.
The company provides enterprise software and compliance solutions in a high-growth SaaS environment. They foster a remote-first culture focused on ownership, learning, and meaningful impact.
Manage timely renewal of contracts for commercial customers with $50K and lower ARR, ensuring high customer and partner satisfaction.
Work directly with deal desk, pricing, partners, and cross-functional teams to get contracts renewed on time.
Adopt and champion AI tools to improve productivity and meet targets, while identifying upsell opportunities for account executives.
Zscaler is a cloud security company that accelerates digital transformation with its AI-forward Zero Trust Exchange platform, protecting customers from cyberattacks. The company fosters a culture of execution, customer obsession, and collaboration, valuing impact over activity and building high-performing teams.
Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
Leads the renewals function, owning strategy, execution quality, and predictability of the end-to-end renewal lifecycle.
Manages a team of Renewals Specialists, ensuring contracts are renewed on time, risks are proactively managed, and recurring revenue is protected.
Partners with Customer Success, Sales, Legal, and Finance to ensure well-coordinated and scalable renewal motions aligned with retention goals.
Versaterm is a PE-backed, high-growth SaaS company building an integrated platform for public safety agencies. With over four decades of experience, they have grown through acquisitions and product investment with a focus on AI-driven solutions.
Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date.
Achieve or exceed quarterly revenue goals including retention, growth, and term extension of existing customer contracts.
Partner with Customer Success to assess customer health and drive the appropriate renewal strategy.
Wiz is a cloud security platform that connects code, cloud, and runtime to secure cloud and AI applications. It is one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creativity.
Manage rolling pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration.
Build and improve retention workflows using Salesforce and integrated tooling, contributing to scalable repeatable processes.
Proactively build relationships with smaller and long-tail accounts, identify at-risk accounts early, and execute save strategies with cross-functional partners.
Upsun is a cloud application platform built for hybrid teams of humans and AI, providing predictable performance, security, and observability without backend infrastructure hassle. We are a remote global workforce of over 30 countries, committed to open source and an open, inclusive culture.
Manage a large portfolio of SMB customers, focusing on retention and product adoption.
Build and maintain strong customer relationships, acting as the main point of contact.
Drive customer satisfaction and growth by leveraging AI tools and usage analytics.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform for accounting professionals. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work certification and Fortune's Best Small Workplaces list.
Meet and exceed team growth sales goals and renewal rate targets of 83%.
Leverage digital-first strategies to engage at-risk customers and build expansion pipeline.
Manage sales and renewals pipeline in CRM with 100% accuracy and drive customer advocacy.
SugarAI is redefining CRM for the age of AI, turning fragmented customer and revenue signals into clear, prioritized action. With a global team united by impact, ownership, and continuous growth, we foster a flexible environment where thoughtful ideas move quickly and people are trusted to lead.
You will manage renewal readiness and entitlement compliance, creating quotes and ensuring alignment with customer contracts.
You will act as a liaison between Sales, Deal Desk, and Customer Success to resolve discrepancies and optimize renewal processes.
You will support deal desk operations, including CPQ tool ownership, training, and cross-functional collaboration.
Unit4 is a cloud ERP company that redefines enterprise resource planning for mid-market people-centric organizations. With over 40 years of heritage, they are an agile, fast-growing company with a people-first culture focused on trust and autonomy.
Drive renewals and revenue retention for a portfolio of key accounts, ensuring timely contract renewals.
Identify upsell and cross-sell opportunities to expand revenue within existing accounts.
Lead negotiations and collaborate with cross-functional teams to align account strategies.
UpGuard is replacing manual security bottlenecks with AI-driven precision, building a Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI. They are scaling after a $75M Series C, have a record-breaking 2025, and are a Certified Great Place to Work with a collaborative, consultative culture.
Manage a portfolio of 45–55 mid-market accounts, driving adoption, retention, and growth while leading renewal and expansion conversations.
Build multi-threaded relationships across personas from comp admins to C-suite, delivering compelling QBRs and executive briefings.
Proactively identify risks, present accurate weekly forecasts, and serve as the voice of the customer with Product and Engineering teams.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management. Backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, it empowers high-growth companies like Netflix, Figma, and Stripe and is on a fast-growing team committed to solving complex sales performance problems.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Own the Canadian Mid-Market as the primary commercial lead for a portfolio of 50–75 high-value renewals per quarter.
Drive full-cycle commercial execution from quoting to negotiation, securing 36-month terms to maximize long-term value.
Forecast with precision using Salesforce, collaborate with CSMs and AEs, and operate as a business owner to hit retention targets.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data to improve safety, efficiency, and sustainability. As a public company with a flexible working model, they have been recognized as a Great Place to Work and Glassdoor Best Place to Work.