Source Job

$90,000–$100,000/yr
US

  • Coordinate and facilitate meetings, document minutes, and follow up on action items as assigned by the Operations Manager.
  • Support and report to the Operations Manager to prepare and revise reports and presentations related to the supported product.
  • Provide subject matter expertise in risk management, ensuring risks are documented and communicated effectively.

Jira ServiceNow SharePoint Power BI Risk Management

20 jobs similar to Operations Analyst

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US

  • Define and maintain SOPs for Agile methodology, Jira usage, and stand-ups across all Engineering teams.
  • Track delivery commitments and surface blockers early across Engineering, Product, Customer Support, and vendors.
  • Own escalation paths and SLAs for customer-reported issues, ensuring consistent triage and communication.

Great Gray Group is a leading independent provider of trustee and administrative services to Collective Investment Trusts, with over $385 billion in assets under management. The company is a high-growth organization with a culture focused on growth mindset, disciplined curiosity, grit, results ownership, and collaboration.

US

  • Support project planning, tracking, and reporting for Federal Student Aid cybersecurity and IT initiatives.
  • Coordinate activities across cybersecurity, technical, and business teams to manage milestones, risks, and deliverables.
  • Develop status reports, dashboards, and metrics to support program decision-making.

SkyePoint Decisions is a leading cybersecurity architecture and engineering, critical infrastructure, and applications development IT service provider headquartered in Dulles, Virginia, serving federal government clients. The company is an established ISO-certified small business with a collaborative culture focused on excellence, flexibility, and employee empowerment.

US

  • Track EHR Council actions and escalate risks, and facilitate meetings for VHA EHRM Tier 1 SME Teams to drive rapid decision-making.
  • Conduct project plan reviews with Oracle Health and provide status updates and process improvement recommendations to leadership.
  • Support strategic communications, change management, and develop training products for stakeholder engagement.

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Founded in 2012, the company has over 300 employees nationwide and focuses on human-centered services and technology optimization.

US

  • Develop and maintain KPIs, SLAs, and SLOs while analyzing service data for trends and risks.
  • Coordinate Daily System Status reporting and provide actionable insights for stakeholders.
  • Support ServiceNow configuration and enhance performance measurement and analytics capabilities.

DecisionPoint Corporation is a professional services firm providing innovative solutions to government and commercial clients. With a focus on performance and service management, the company values its employees and fosters a collaborative culture.

$115,000–$140,000/yr
US Unlimited PTO

  • Own project and case management across health underwriting products, from intake to end-to-end tracking.
  • Drive process improvement and automation using Salesforce, Jira, and spreadsheet trackers.
  • Build standardized, data-driven reporting to give teams and leadership actionable visibility.

Gradient AI provides AI-powered SaaS solutions for Group Health and P&C insurance, helping insurers predict risk, improve profitability, and automate underwriting and claims. Backed by $56M in Series C funding and growing rapidly since 2018, they offer a fun, team-oriented startup culture.

$68,000–$90,000/yr
US

  • Assist in performing consulting engagements, including research, documentation, and reporting.
  • Support delivery of services to clients on time and within budget, participating in meetings and interviews.
  • Contribute to project management tasks such as tracking progress, maintaining document repositories, and quality assurance.

BerryDunn is a leading national professional services firm providing assurance, tax, and consulting services to businesses, nonprofits, and government agencies. With a client-centered, people-first culture since 1974, the firm is recognized for its diverse and inclusive workplace and focus on learning and well-being.

US

  • Create and maintain PMO reports, including scheduling, budget, risk reports, and Power BI dashboards.
  • Use aggregate data from multiple sources to create comprehensive evaluations and process improvements.
  • Collaborate with other departments, review information accuracy, and adjust project schedules as needed.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries, working across real estate, infrastructure, energy and natural resources. We transform with clients to deliver impactful projects.

Spain

  • Transform business data into actionable insights and design executive dashboards in Power BI.
  • Build KPI-driven reports and analytics using eazyBI, Jira, Airtable, and ServiceNow.
  • Analyze trends, troubleshoot reporting issues, and present insights to executives.

Jobgether is an AI-powered platform that matches candidates with job opportunities using objective, skill-based evaluation. This role is posted on behalf of a partner company that values data-driven decision-making and offers a fully remote, contract-based work culture.

US Unlimited PTO

  • Manage recurring sales, SLA, and compliance reports for public sector contracts.
  • Analyze and validate data from multiple systems to ensure accurate submissions.
  • Investigate discrepancies and document controls to support audits and compliance.

NWN is an AI-powered technology solutions provider for North America's innovative public and private organizations, offering Intelligent Workplace, Cybersecurity, and Cloud solutions. The company employs over 1,200 experts and is recognized as a 'Best Place to Work' with a customer-obsessed culture.

Brazil

  • Act as a central hub for PMO governance, orchestrating deliverables, deadlines, and priorities across AI solution development, process design, training, and quality in pre-contract operations.
  • Manage project schedules using sprints, monitor Jira boards, conduct weekly check-ins, and apply quality tools like 5W2H and Ishikawa to calibrate outputs.
  • Map stakeholder demands, align requirements, and present final deliverables to ensure solutions meet operational expectations.

Grupo QuintoAndar is the largest real estate ecosystem in Latin America, helping people love where they live through technology and solutions for renting, buying, and selling. With over 3,100 employees and valued at US$5.1 billion, we are a diverse team driven by innovation and impact.

UK

  • Support the delivery of a long-term infrastructure project through PMO coordination and operational tasks.
  • Maintain project plans, monitor progress, and track risks, decisions, and actions.
  • Provide meeting coordination, documentation, and reporting for workstream managers.

Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. The company offers a dynamic working environment with flexible arrangements and collaborative culture.

US

  • Coordinate new opportunity intake and maintain accurate pursuit records, including status, assignments, milestones, and follow-ups.
  • Support proposal setup, schedules, checklists, and compliance with established procedures throughout the proposal lifecycle.
  • Track communication, staffing requests, pricing inputs, and outstanding actions while escalating process issues to leadership.

AECOM is the world's trusted infrastructure consulting firm, delivering professional services across water, environment, energy, transportation, and buildings. With over 50,000 professionals and a Fortune 500 ranking, they are driven by a common purpose to deliver a better world.

US

  • Operate and maintain the Digital Learning Hub for the USMEPCOM ENLIST program.
  • Manage training schedules, enrollment, certification tracking, and proficiency dashboards.
  • Coordinate ServiceNow knowledge links and ensure content governance, accessibility, and security.

DecisionPoint Corporation provides technology solutions and support services to government and commercial clients. The company operates as a collaborative team focused on meeting mission-critical objectives.

$160,000–$180,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Own the product metrics operating system: define the metric taxonomy, dashboards, reporting cadence, and accountability.
  • Run quarterly planning and the 6-week release cadence, including sizing, readiness reviews, and go/no-go sign-offs.
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Credo AI is building an AI governance platform that acts as the trust layer for global enterprises, making AI risk visible and enabling compliant adoption. We are a small, fully distributed team that values diversity, equity, and inclusion, and ships fast.

$65,000–$80,000/yr
Global Unlimited PTO

  • Provide responsive day-to-day operational support to Strategic Advisory Group leaders, adapting to evolving business needs.
  • Coordinate marketing and business development activities, including opportunity tracking and meeting preparation.
  • Manage CRM data, billing, invoicing, and develop trackers and process documentation.

J.S. Held is a global consulting firm providing technical, scientific, and financial expertise. We are a growing, dynamic organization with a high-energy, collaborative environment that rewards hard work.

Canada

  • Lead end-to-end planning, execution, and delivery of complex technology programs.
  • Partner with Engineering, Product, and Architecture to drive program goals and milestones.
  • Provide senior leadership with data-driven insights into program health and risks.

PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. The company fosters a 'Better Together' culture and offers unified customer experience solutions.

$100,000–$130,000/yr
US

  • Run day-to-day PMO operations across multiple customer programs, including weekly reporting, standing meetings, and action follow-through.
  • Lead program audits across artifacts, compliance, governance, and information security, tracing issues to root causes and building repeatable improvements.
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Qualified Health builds safe Generative AI infrastructure for healthcare, including governance, agent creation, and algorithm monitoring. It is a fast-growing, mission-driven startup backed by premier investors with an inclusive, collaborative culture.

Nigeria

  • Manage workflows and deadlines across multiple client portfolios, coordinating follow-through on outstanding actions.
  • Prepare weekly operational reports highlighting delivery risks, capacity concerns, and actionable updates for leadership.
  • Support employee onboarding, performance reviews, and learning development initiatives to keep people operations on schedule.

Fiscal 12 is a strategic accounting and finance partner to US manufacturing businesses, helping them strengthen financial operations and decision-making. The company is a growing team of professionals working across client engagements in a collaborative, remote-first environment.

Global

  • Coordinate the execution of GovRAMP compliance initiative, managing project plans, milestones, timelines, and deliverables.
  • Facilitate cross-functional collaboration across Security, Engineering, IT, Compliance, and external partners.
  • Maintain project dashboards, status reports, and risk registers to ensure timely escalation and resolution.

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. The company is mission-driven, with a culture where employees feel ownership, celebrate wins, and grow together.

India

  • Own the client request intake process end-to-end, triaging and routing requests to the right owners.
  • Keep the backlog organized and current, ensuring tickets are tagged, prioritized, and groomed for engineering.
  • Communicate work outcomes through clear release notes and status updates for CS, Support, and clients.

PeopleGrove builds software that helps higher education institutions support students and graduates across their journey, from experiential learning to career outcomes. The company is a small, senior, fully remote team with a collaborative, low-ego culture.