Source Job

• Lead cross-functional governance programs with executive visibility, feeding C-suite and Audit Committee reviews.
• Design and stand up the Carrier Operations & Governance operating model, cadences, runbooks, and enablement content.
• Own the Run-the-Business engine, facilitating OKRs, operational forums, and data-driven reporting.

Twilio is a cloud communications company shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.

• Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
• Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
• Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.

• Own project and case management across health underwriting products, from intake to end-to-end tracking.
• Drive process improvement and automation using Salesforce, Jira, and spreadsheet trackers.
• Build standardized, data-driven reporting to give teams and leadership actionable visibility.

Gradient AI provides AI-powered SaaS solutions for Group Health and P&C insurance, helping insurers predict risk, improve profitability, and automate underwriting and claims. Backed by $56M in Series C funding and growing rapidly since 2018, they offer a fun, team-oriented startup culture.

• Lead program management across a portfolio of Alma projects, driving planning, timelines, and stakeholder alignment.
• Flex across initiatives as priorities shift, bringing structure and clarity to ambiguous workstreams.
• Drive progress against commitments, milestones, and service expectations while surfacing risks early.

Alma simplifies access to high-quality, affordable mental health care by helping therapists accept insurance and offer in-network care. With over 20,000 therapists in its network across all 50 states, Alma was named one of Inc's Best Workplaces in 2022 and 2023.

• Lead strategy, business planning, and continuous improvement for Health Coaching.
• Drive cross-functional programs end-to-end with Care Delivery, Clinical, Finance, and Engineering.
• Use data and metrics to identify opportunities, analyze processes, and communicate risks.

Omada Health is a virtual-first healthcare company focused on bending the curve of chronic disease. It has served over two million members and is a certified Great Place to Work with a collaborative, results-driven culture.

• Manage daily program activities, schedules, milestones, and deliverables to ensure customer commitments are met.
• Coordinate with federal customers, internal teams, and external partners to support successful program execution.
• Track program performance, prepare reports, lead meetings, and drive process improvements.

Quantum Sky engineers the advantage across cyber, networks, software, and quantum for government and defense missions. They foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role.

• Lead assigned launch workstreams from definition to close-out, including scope, milestones, dependencies, and owners, ensuring timelines are met.
• Define and monitor KPIs, analyze program data, and proactively identify risks and roadblocks to maintain transparency and drive actionable recommendations.
• Align Product, Implementation, Field, Sales, and Support teams on shared launch priorities and articulate the business case behind initiatives.

Aledade partners with independent primary care practices to build and support value-based care programs that drive sustained success. The company operates with a culture focused on authenticity, collaboration, and leveraging technology and AI to improve operational efficiency.

• Own the processes for bug tracking, incidents, reliability, and escalations, continuously improving them.
• Build dashboards and reports in Jira and Snowflake to give visibility into operational health and progress.
• Identify process gaps across EPD and implement just the right amount of process to fill them.

Tailscale makes safe connection effortless with software that securely interconnects people and devices anywhere. Founded in 2019 and fully distributed, the company is backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

• Administer intake and triage for initiative requests, maintaining the portfolio system of record.
• Build executive-ready reporting and KPI analysis to support prioritization and resourcing decisions.
• Track dependencies and risks, prepare governance materials, and run the operating cadence.

Rithum is the world's most trusted commerce network, helping brands, suppliers, and retailers deliver seamless e-commerce experiences. More than 40,000 companies use its platform, and it fosters a transparent culture with smart, collaborative, and inclusive team members.

• Own and maintain the integrated program plan across multiple major initiatives, tracking workstreams, milestones, owners, and dependencies across a dozen-plus functional teams.
• Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.
• Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions such as diabetes and hypertension. Vida's team of physicians, dietitians, coaches, and therapists takes a whole-person approach to care, and the company is trusted by Fortune 100 companies, major payers, and large providers.

• Support planning and execution of a large, multi-year growth and transformation program across multiple workstreams.
• Coordinate activities, priorities, timelines, and dependencies across cross-functional teams and workstream leads.
• Proactively identify risks, issues, and roadblocks and work with stakeholders to drive resolution.

Del Oro Consulting is a national consulting solutions provider with over 20 years of experience delivering consulting services to global technology leaders. The company supports large-scale transformation initiatives in a collaborative, fast-paced environment.

• Support program planning, tracking, and reporting for VA clinical informatics programs, keeping schedules, metrics, risks, and deliverables organized.
• Maintain integrated schedules, track deliverables against due dates, and prepare biweekly sprint reports and status updates in Jira.
• Manage risk and issue logs, support EHR issue management, patient safety monitoring, and informatics workforce program tracking.

Aptive is a professional services firm supporting federal health care programs, including the Department of Veterans Affairs' Office of Clinical Informatics. The company works within Scaled Agile Framework to help delivery teams stay focused and keep program operations running smoothly.

• Lead program management across Alma projects: planning, timelines, stakeholder alignment, and follow-through.
• Flex across initiatives as priorities shift, bringing structure to ambiguous workstreams.
• Drive clarity on priorities and risks, improving processes for visibility and execution.

Alma simplifies access to high-quality, affordable mental health care by making it easy for therapists to accept insurance and offer in-network care. With over 20,000 therapists in its network across all 50 states, Alma supports providers with tools to grow their practices sustainably.

• Lead strategic operational builds across critical harm workflows from problem statement to implemented operating model.
• Coordinate with cross-functional partners to resolve dependencies and keep critical work moving.
• Drive high-priority escalations and cross-functional decisions to closure with clear ownership.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. It pushes the boundaries of AI capabilities while prioritizing safety and human needs, fostering a culture that values diverse perspectives and equal opportunity.

• Coordinate day-to-day delivery for an AI-driven healthcare technology project supporting federal regulatory oversight.
• Manage Agile sprint cycles, Jira configuration, RAID logs, and stakeholder communications.
• Act as the primary liaison between government stakeholders and technical teams to ensure transparent project tracking.

• Champion commercial airline Operations Control Center processes and Collaborative Decision Making frameworks to modernize military Air Operations Center capabilities.
• Partner with product managers, engineers, and UX designers to translate operational pain points into product roadmaps within agile/DevSecOps cycles.
• Establish data-driven operational KPIs and oversee capacity planning to improve operational resilience and sortie execution.

Odyssey is a technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. The company emphasizes excellent contract execution, peak organizational performance, and a workplace built on employee care.

• Own end-to-end execution of AI-enabled cardiovascular care programs, from workflow docs to go-live tracking.
• Coordinate across Clinical, Product, Engineering, and Care Delivery to keep programs on track and close gaps.
• Translate clinical protocols into workflows, build SOPs and playbooks, and integrate AI tools to reduce burden.

Chamber Cardio is rebuilding the cardiology care system by partnering with independent cardiologists to improve population health outcomes through technology, data, and AI tools. The company fosters a culture of low ego, empathy, courage, ownership, and grit, with a focus on human-centered innovation.

• Lead program management for AI-accelerated delivery of a Collections Feature Store, overseeing resources, budgets, and governance.
• Track sprint velocity, prepare executive reporting, and escalate risks to ensure smooth cross-functional execution.
• Coordinate Agile/Scrum activities, production releases, and change management using Jira and Microsoft Project.

This partner company focuses on AI-accelerated data and analytics implementations, including collections feature store delivery. The company culture emphasizes agile delivery, cross-functional collaboration, and remote work, though specific employee size is not disclosed.

• Lead end-to-end delivery of technical programs for the sales and customer support ecosystem, ensuring alignment with goals and quality.
• Define program scope, objectives, roadmaps, and success criteria while driving agile execution.
• Collaborate with cross-functional teams to prioritize work, remove roadblocks, and communicate progress.

G-P provides a leading SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without establishing local entities. Its remote-first culture empowers diverse Dream Team members with flexibility and resources to innovate.

• Lead cybersecurity and Trust integration programs for multiple acquisitions, ensuring alignment with established security policies.
• Collaborate with Security, Privacy, Risk, Engineering, and Product to translate technical findings into actionable plans.
• Track risks, vulnerabilities, and remediation activities while driving accountability and visible progress.

This role is with a partner company focused on cybersecurity and trust integration, particularly for mergers and acquisitions. It offers a dynamic, inclusive, and collaborative remote work environment with cross-functional teams across Security, Privacy, Risk, Engineering, and Product.