Maintain and improve documentation, ensuring a visible impact on daily work.
Run documentation migration projects end-to-end, from scoping to delivery, ensuring buy-in from teams.
Shape how new departments adopt the Handbook, guiding teams to integrate their knowledge effectively.
Iwoca provides flexible and responsive finance solutions to small and medium-sized enterprises (SMEs). They are dedicated to supporting one million SMEs through better finance and services, fostering lasting community and economic impact.
Assist with process mapping activities across all business units, including documentation, data gathering, and analysis.
Work with subject-matter experts and synthesize large amounts of data from multiple systems into actionable insights.
Collaborate frequently with other areas of the credit union while working independently and learning complex skills with minimal supervision.
Grow Financial Federal Credit Union is a member-owned credit union dedicated to serving people, not profit, with a focus on its members and communities. It is a multi-award-winning organization with a diverse, collaborative culture and over 600 team members serving 300,000 members.
Assist Senior Loan Processors in gathering and organizing loan file information.
Make timely follow-up calls to quickly compile accurate file information.
Work with vendors, title companies, and banks to gather necessary loan file information.
Cascade Financial Services is a trusted lender in Attainable Housing, helping families realize the dream of home ownership through tailored mortgage loan solutions. Since 1999, they've grown leveraging automation and skilled professionals.
Equip partners to pitch and support Loop with confidence by building and maintaining partner-facing content.
Keep Loop top of mind through consistent, thoughtful touchpoints at scale: newsletters, product updates, and partner-facing communications.
Translate Loop's product roadmap and launches into partner-ready education so partners can bring that story to their merchants.
Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify. They power critical parts of the shopping experience and pioneered the returns category, actively expanding their product suite to support new areas of innovation. The company values high empathy and high standards.
Support the Partner Solutions team in managing relationships with financial institution partners, contributing to their success.
Assist in developing marketing collateral and researching best practices to optimize partner use of the Pre-Approvals solution.
Collaborate with internal teams to support partner strategies and ensure timely resolution of partner needs.
SavvyMoney is a leading San Francisco East Bay fintech company providing integrated credit score and personal finance solutions to bank and credit union partners. They have been recognized as a top place to work and are an Inc. 5000 Fastest Growing Company.
Assist World is a fast-paced digital marketing agency supporting businesses with services including website design, Google Ads management, social media marketing, print design, branding, and more. The team operates remotely and works collaboratively to deliver responsive, high-quality service to its clients.
Proactively resolve production concerns and assist the management team with balancing and assigning work daily.
Use reporting resources to deliver the most up-to-date data for the CV management team.
Maintain job aids and training documents; serve as an SME for process workflows on key clients.
Cotiviti provides healthcare solutions and analytics to its clients. They focus on improving healthcare outcomes and reducing costs through data-driven insights. The company is an equal opportunity employer that values its employees and offers a comprehensive benefits package.
Support in designing and/or standing up a centralized repository.
Assistance in documenting and organizing functions and responsibilities for new organizational components.
Support in reviewing, developing, and standardizing standard operating procedures.
Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. They have earned an unparalleled reputation for delivering transformative results due to their collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions.
Assist in managing and mentoring a team responsible for full-cycle accounts payable and month end close activities.
Liaise with cross-functional partners and external partners to creatively develop solutions.
Proactively suggest and implement improvements to the design and execution of new or existing processes.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto via custody, staking, trading, governance, settlement, and security infrastructure. The company has over 600 employees and its Series D valuation is over $3 billion.
Develop, refine, and revise articles for Medium, ensuring all blogs maintain a high standard of overall publication quality and accuracy.
Lead, guide, and collaborate with a team of journalists, reviewing their drafts and providing constructive feedback to support their progress.
Compile editorial department updates for monthly company meetings and assist the Editorial Manager with ongoing projects, daily operations, and additional responsibilities as needed.
Abuse Refuge Org (ARO) focuses on championing 28 areas of abuse and support Victims and Survivors of abuse worldwide. ARO is an equal opportunity employer and values diversity at our company; they support the LGBTQ-IA+ community and the disabled communities.
Talk to service business owners and get them set up.
Build internal tooling so the team moves faster.
Redesign broken processes.
Wonderly is building an AI business platform for service businesses, helping them generate more revenue. They are backed by YC and Sam Altman, with a $500M+ valuation and hundreds of thousands of users, aiming to redefine how AI drives revenue for businesses.
Creating learning modules using our Learning Management Software, Articulate.
Develop and maintain reporting around learning completion and knowledge comprehension.
Contribute to ongoing process improvement reviews and developing Standard Operating Procedures.
Fetch redefines multifamily living through package delivery, valet trash, Fetch Market, and Fetch Storage. They operate nationwide, combining logistics, technology, and hospitality to improve property operations and resident convenience.
Administer employee changes and benefit sign-ups in People systems, issuing contractual change letters.
Manage the offboarding process, employment references, caregiver leave, and answer general people queries.
Design scalable People Operations workflows, supporting system migrations and identifying automation opportunities.
Monzo is on a mission to make money work for everyone by offering personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. They aim to solve problems and change lives through financial education and award-winning customer service.
Own the problem, not just the ticket — you see something broken and fix it, then document it so it doesn't break the same way again.
Have deep hands-on experience with support platforms — you've been an admin, not just a user. You know what Intercom, Zendesk, or similar platforms can do.
Are fluent in AI tools in a support context — you understand where AI helps (deflection, copilots, content maintenance) and where it creates problems.
Givebutter is a nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. They have been certified as a Great Place to Work® and is the #1 rated nonprofit software company on G2 across multiple categories.
Supporting the strategic efforts of the POD leader in managing key business accounts.
Managing the collateral feedback and approval process, ensuring customer-facing materials receive required sign-off prior to distribution.
Creating monthly customer-centric content to keep the broader organization apprised of customer updates.
Marqeta is changing the way money moves, offering a card issuing platform with flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. They power well-known brands and aim to unlock equitable financial access for all.
Partner with sellers and subject matter experts to help turn our sales playbook and updates into “rep-ready” content like training videos, slide decks, and talk tracks.
Explore and implement AI tools to support content creation, summarize information, and improve knowledge sharing.
Help maintain and organize documentation so content is centralized, up to date, and easy for GTM teams to access across platforms.
Everway creates technology that helps everyone understand and be understood, building a more neuroinclusive world. They are a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand, with a purposeful and fast-moving environment.
Participate in the planning and execution of the team’s work to maximize the impact of QuestBridge’s programs for high school students.
Provide operational support to college partners enabling their participation in QuestBridge programs.
Develop communications and resources for college partners, ensuring messaging is presented in a clear and concise way.
QuestBridge connects high-achieving students from low-income backgrounds with educational and career opportunities. From its founding over 30 years ago, QuestBridge has always been an organization focused on creating opportunities for students from low-income backgrounds.
Own Miter's internal product roadmap and identify opportunities to improve operations in partnership with engineering.
Use AI, data, and internal tooling to remove friction and speed up execution for CX teams.
Own core internal systems and data infrastructure, ensuring customer context and key metrics are connected across tools.
Miter helps construction contractors build with confidence, offering AI and embedded payments to rebuild core HR, finance, and operations systems. They have grown rapidly since 2021 with thousands of customers and have raised $50M+ from top investors.