Source Job

North America

  • Lead and drive large, complex Expert Service engagements to ensure on-time, on-budget delivery that achieves customer business outcomes.
  • Act as a thought leader and trusted advisor on transformation execution, serving as the key communication point for the delivery team and establishing governance to mitigate risks.
  • Manage engagement governance, timeline, scope, risk, financials, and resourcing while coaching junior Engagement Managers and collaborating with partners.

Professional Services Project Management Stakeholder Management

20 jobs similar to Principal Engagement Manager

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  • Manage and mentor a team of 3-6 Success Architects, inspiring them and ensuring high performance and customer satisfaction.
  • Develop and maintain strong executive relationships with C-level leaders and ecosystem partners at 1-2 large enterprise accounts.
  • Define customer roadmaps, business value benchmarks, and implementation strategies to accelerate product adoption and service expansion.

ServiceNow is a global market leader that provides an intelligent, cloud-based platform to connect people, systems, and processes, enhancing how organizations work with AI-enhanced technology. The company serves over 8,100 customers, including 85% of the Fortune 500®, and fosters a culture focused on innovation and making the world work better.

North America Canada

  • Provide guidance to engagement management staff to ensure timely, high quality delivery of implementation projects.
  • Ensure adherence to the Global Services Delivery Framework and operational excellence through attention to detail on project execution.
  • Resolve delivery challenges quickly and effectively to minimize impact on budget and timelines while maintaining customer satisfaction.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada

  • Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
  • Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.

They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work through their intelligent cloud-based platform. ServiceNow has over 8,100 customers, including 85% of the Fortune 500® companies.

North America Canada

  • Drive Post-Sales Success: Own the customer’s post-sales transformation, aligning offerings to goals.
  • Collaborate Strategically: Partner with Account Executives to create pre- and post-sales strategies.
  • Mitigate Risks and Drive Value: Proactively identify risks and develop strategies to overcome them.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers. Their cloud-based platform connects people, systems, and processes to empower organizations in finding smarter ways to work.

India

  • Lead the design and implementation of AI-powered enterprise solutions on the ServiceNow platform.
  • Define how AI is embedded into enterprise workflows, driving intelligent automation.
  • Architect intelligent automation, conversational AI, and AI governance frameworks.

Noblq seems to focus on providing solutions related to ServiceNow. The job posting does not provide any information regarding company size or employee culture.

$153,750–$253,700/yr
North America Canada Unlimited PTO

  • Lead a team of direct Sales Executives to drive rapid new business sales growth in the region
  • Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market
  • Actively engage in territory planning, relationship development and opportunity development

ServiceNow is a global market leader, bringing innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada Unlimited PTO

  • Serve as the executive point of contact and trusted advisor to the most strategic accounts, partnering directly with C-suite leaders to align transformation objectives to measurable business outcomes.
  • Establish executive governance structures (steering committees, QBRs, etc.) that ensure accountability, transparency, and alignment at every stage of the customer lifecycle.
  • Lead through influence—aligning dotted-line and matrixed teams across Delivery, Support, Success, Product, Sales, and Partners to drive unified outcomes.

ServiceNow is a global market leader providing cloud-based solutions that streamline digital workflows. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent, AI-enhanced platform to improve efficiency.

$133,600–$233,800/yr
North America

  • Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow's cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. With innovative AI-enhanced technology, they serve over 8,100 customers, including 85% of the Fortune 500®.

$145,000–$190,000/yr
US Canada 4w PTO

  • Own the full engagement lifecycle, from pre-sale scoping and estimation through implementation, go-live, and transition to Customer Success.
  • Act as a trusted customer advisor, guiding stakeholders through complex technical and organizational decisions in ambiguous environments.
  • Operate effectively in ambiguous, fast-changing environments, bringing structure, clarity, and momentum where requirements or paths forward are not fully defined.

Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. They empower over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters.

North America

  • Define and execute the AI-native SC vision, positioning ServiceNow as the enterprise AI platform of choice.
  • Lead, develop, and inspire a high-performing team of Solution Consultants across Canada.
  • Engage as an executive sponsor on Canada's most strategic accounts and new logo pursuits.

ServiceNow, founded in 2004, provides AI-enhanced technology in cloud based platform. They empower organizations to find smarter, faster, and better ways to work, and serve over 8,100 customers including 85% of the Fortune 500®.

North America Canada

  • The Solution Sales Executive will oversee market success of ServiceNow's Moveworks products.
  • Support territory strategy and planning to improve vertical understanding, account use case targeting and execution.
  • Provide input to AE during the account planning process based on territory strategy and recommendation.

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500®, with a cloud-based platform connecting people, systems, and processes to improve work.

North America

  • Drive execution excellence and operational rigor for large-scale transformations.
  • Establish governance frameworks, orchestrating cross-functional workstreams, managing stakeholder alignment.
  • Translate vision into executable plans, unblocking foundational issues, driving decision cadence.

ServiceNow is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Be an AI expert and evangelist for Lorikeet’s customer base
  • Lead AI implementation projects from kickoff to successful deployment
  • Build and configure workflows in Lorikeet's AI tools to meet each unique customer’s goals

Lorikeet is building the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. They have raised over USD $50M from leading VCs and angel investors and are growing fast with paying customers, real revenue, an exciting roadmap and a strong sales pipeline.

North America Canada

  • Design & Develop AI-Powered Implementation Agents.
  • Lead Prompt Engineering & AI Quality Optimization.
  • Integrate AI Solutions with Professional Services GTM & Delivery.

ServiceNow is a global market leader in AI-enhanced technology with over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US 4w PTO

  • Frame problems and opportunities in partnership with Legal, HR, Finance, Commercial, RevOps, Supply Chain, Operations, and Product.
  • Shape AI solutions on top of existing platforms (e.g., Anthropic/Claude, Vertex, Glean, Cursor and related tools), re‑using approved connectors and governance patterns rather than creating bespoke one‑offs.
  • Design and manage AI pilots end‑to‑end — define hypotheses, KPIs, and guardrails; map sponsors and accountable owners; run kick‑offs, status check‑ins, and decision checkpoints.

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.

$63,060–$97,800/yr
North America

  • Learn from experienced Sales professionals and drive large Enterprise accounts.
  • Prospect under-penetrated Enterprise accounts and cross-sell new business unit applications.
  • Drive sales process management, opportunity closure, and ongoing account management.

ServiceNow is a global market leader in AI-enhanced technology. Their cloud-based platform connects people, systems, and processes for over 8,100 customers, including 85% of the Fortune 500®.

$320,450–$414,700/yr
US

  • Shape AI engagement plans in key accounts, partnering with account teams and senior customer stakeholders.
  • Clarify customer AI goals and challenges and translate them into actionable roadmaps.
  • Help design or improve AI operating models and governance so proofs of value can become production solutions.

Dell Technologies helps customers modernize infrastructure and unlock value from AI. They are a unique family of businesses that helps individuals and organizations transform how they work, live and play, offering a broad and innovative technology and services portfolio.

$159,240–$343,920/yr

  • Lead C-suite client engagements and large deal origination to drive profitable growth through AI-led application management deals.
  • Translate complex application portfolios into differentiated, AI-enabled managed services and lead consulting initiatives for agentic operations transformations.
  • Foster a culture of innovation, develop AI-fluent consultants, and contribute strategic thought leadership on agentic AI in application management.

Kyndryl designs, builds, manages, and modernizes the mission-critical technology systems that the world depends on every day. It is a large, inclusive global company fostering a restless, empathetic, and devoted culture focused on equity and sustainable progress.

$104,940–$156,000/yr
North America

  • Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus.
  • Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success.
  • Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

India

  • Gather and analyze business requirements from stakeholders
  • Translate business needs into ServiceNow AI-based solutions
  • Identify opportunities for process automation using AI

They are a fast-growing technology-driven organization focused on delivering digital transformation solutions to global clients. Their expertise lies in leveraging platforms like ServiceNow along with emerging technologies such as Artificial Intelligence (AI) and automation.