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19 jobs similar to Water Treatment/Wastewater Equipment Troubleshooting Specialist

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US

  • Provide field support to Lease Operations, R&D, and OEM Customers around the world.
  • Apply advanced knowledge to troubleshoot equipment problems to ensure maximum productivity and safe operation of specialized railroad equipment.
  • Design, develop, and deliver both classroom and on-the-job training for internal and external customers.

Loram is an Equal Opportunity Employer committed to fostering an inclusive, diverse, and respectful workplace.

$38,151–$44,509/yr
Europe 6w maternity 6w paternity

  • Responsible for customer requests and tickets within committed SLA response times.
  • Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime.
  • Diagnose and troubleshoot issues using monitoring tools to identify root causes efficiently.

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles.

US

Responsible for the implementation and management of programs that oversee the Operation, Preventive Maintenance, Reactive Repair and Replacement of mechanical, electrical, control systems, plumbing, HVAC systems and other building mechanical systems. Ensure all mechanical assets for up to 35-40 buildings across the U.S. are properly maintained, repaired and managed in CMMS. Serves as HVAC/mechanical subject matter expert and advises account leadership, facilities managers, HVAC technicians and Commercial Maintenance Technicians on appropriate steps to maintain and repair assets.

EMCOR Facilities Services, Inc. manages and supports over 1 billion square feet of facilities space for the nation’s leading organizations.

$36,000–$54,000/yr

  • Responsible for the installation, support, troubleshooting, repair, and maintenance of all Intuitive products.
  • Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
  • Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care.

US

  • Provide first-line remote technical support for Growth Direct™ system robotic, software, imaging, and microbial related issues.
  • Manage customer complaints per SLAs, Escalation Processes, and with Technical Service Engineer coordination as needed.
  • Case management within the Customer Relation Database, inputting pertinent information that includes date stamps, symptoms, investigation details and the resolution.

Rapid Micro Biosystems creates innovative products for fast and accurate detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products. They are headquartered in Lexington, Massachusetts with R&D and manufacturing operations in Lowell, Massachusetts and field offices in Germany, Switzerland, and Singapore.

UK

  • Provide site service and maintenance at petrochemical sites throughout the UK.
  • Complete site documentation including permit requests, method statements & risk assessments.
  • Remote diagnosis / support of customer systems.

The Adler and Allan Group champions environmental protection while helping businesses thrive. They offer environmental, energy and water infrastructure services across the UK, with a diverse and dynamic team.

$80,000–$100,000/yr

Provide technical phone support to customers, resolving hardware and software issues for Cadwell medical devices. Included in an on-call rotation for after hour and weekend support escalation. Effectively troubleshoot computer, software, and networking issues.

Cadwell Industries, Inc. is an Equal Opportunity Employer that affirms the right of every person to participate in all aspects of employment.

Unlimited PTO

Support of production Public Safety systems and solutions. Strong troubleshooting, problem solving, and analytical skills. Ability to work directly with customers on issues affecting their Public Safety system.

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations.

$43,680–$52,000/hr

  • Maintain knowledge of the product and work with the product team as customers’ representative.
  • Identify and analyze issues using tools to determine the underlying causes.
  • Collaborate with other agents to resolve issues and respond to cases professionally.

Ad Hoc Labs is committed to building a diverse, inclusive company and encourages applications from candidates of all backgrounds.

Europe

Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner. Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues.

Palo Alto Networks' mission: Being the cybersecurity partner of choice, protecting our digital way of life, with a vision of a world where each day is safer.

  • Serve as the subject matter expert (SME) for all refrigerant-based critical systems within the organization.
  • Develop standard operating procedures (SOPs), troubleshooting guides, and commissioning protocols.
  • Ensure the safe, efficient, and reliable operation of refrigeration systems.

Green Thumb Industries (GTI) is a national cannabis consumer packaged goods company and retailer. We promote well-being through the power of cannabis while giving back to the communities in which we serve.

US

Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner. Retain customers through superior customer service and technical support.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.

US Unlimited PTO

  • Serve as the highest-level technical support resource, handling complex, high-priority issues.
  • Collaborate with Engineering and Product teams to triage and resolve bugs or architectural issues.
  • Conduct deep diagnostics, including logs, APIs, and infrastructure troubleshooting.

Endor Labs is building the Application Security platform for the software development revolution, helping teams identify, prioritize, and fix critical risks faster.

Europe

  • Interact with customers to identify and resolve technical issues efficiently and professionally.
  • Take ownership of customer issues, from initial troubleshooting to root cause identification and resolution, ensuring continuous operation of products.
  • Collaborate with Support, Engineering, SREs, Product Management, and Customer Success teams to reproduce problems internally and document bugs for engineering.

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.

$39,520–$39,520/hr
US

Field incoming client communications via phone, chat, and online customer portal. Train end users on how best to use PerfectServe’s phone, mobile, and web applications. Own basic-to-advanced troubleshooting efforts, identify root cause(s), and make configuration changes to resolve the issue.

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care.

$62,000–$84,000/yr
US

Install & commission new systems within the schedule and budget provided by the project team. Provide emergency or unscheduled repairs of equipment; be available for customer care at short notice. Perform regular preventive maintenance on equipment, including inspections and small repairs.

This position is posted by Jobgether on behalf of a partner company.

UK

Responsible for providing professional service and support in customer systems. Combining technical knowledge with practical farm experience. Work side-by-side with customers to implement and realise target advancements.

Genus PLC is a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange that pioneers animal genetic improvement.

$37,440–$37,440/hr

  • Provide exceptional support for a diverse range of products and services.
  • Address technical inquiries and meet customer needs swiftly and expertly.
  • Collaborate with teams for issue resolution.

Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience.

US

  • Provides exceptional customer service and support to clients, ensuring satisfaction with waste treatment and disposal services.
  • Responds to inquiries, processes orders, prepares correspondence, and troubleshoots issues in a timely and professional manner.
  • Manages office services, including data entry, clerical work, records control, and report preparation, with proficiency in Microsoft Office and DocuSign.

Republic Services is a leader in the environmental services industry and provides recycling, waste, and hazardous waste management for small businesses, corporations, and municipalities.