Ensure compliance with company policies and regulatory requirements.
Maintain accurate and detailed records of all account documentation.
Coordinate with the VCC Support teams for remote technical support, downtime reporting.
Verra Mobility is a company that focuses on high performance and breakthrough outcomes. The company values integrity, courage, collaboration, and growth, fostering an engaging work environment.
Perform day-to-day functions within the LMS such as maintaining the user database and assigning learning modules.
Provide technical support to the project, regional teams, and regional end-users, resolving technical queries.
Build and maintain strong relationships with stakeholders within your region.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. They support their people to make more impact, access more career opportunities, and play an active role in their local and professional communities.
Provide expert support for real property systems of record on assigned task orders.
Perform data quality checks, validate records, and support audit readiness.
Strengthen the team's technical depth across DoD real property systems.
FWI provides expert support for DoD real property systems. It has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering growth in a collaborative environment.
Design and recommend innovative ideas, processes, and procedures to enhance systems and support research processes.
Serve as a technical subject matter expert, managing projects and providing expertise to implement new research applications and technologies.
Mentor other analysts in their development and skills, and collaborate with leadership to develop application and technology strategies.
Children's Mercy is a top pediatric hospital in Kansas City, dedicated to improving children's health through meaningful programs and partnerships. The organization has been recognized by U.S. News & World Report for eleven consecutive years and is committed to creating an inclusive and compassionate workplace.
Manage security and IT service desk tickets, access controls, and user provisioning.
Administer Atlassian cloud products, endpoint protection, and SOC/SIEM alerts.
Document processes, support compliance, and maintain security best practices.
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. The company is headquartered in Santa Barbara, California, and operates as a fully remote team with a collaborative culture.
Develop a deep understanding of customer workflows.
Champion Qualio's agentic compliance solutions.
Become an in-house expert on Qualio's product.
Qualio is an agentic quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is an all-remote, globally distributed workforce with teammates in over ten countries.
Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.
Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.
Lead life sciences customers in the rapid configuration and implementation of Vault Safety.
Define strategies, business processes, and implementation program(s) for deploying Vault Safety across an organization.
Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams.
Veeva Systems helps life sciences companies bring therapies to patients faster via industry cloud. They are one of the fastest-growing SaaS companies, surpassing $3B in revenue, and committed to balancing the interests of customers, employees, society, and investors.
Lead and scale the global user certification program, ensuring high operational discipline, technical competence, and academic integrity.
Manage a remote team of Certification Specialists, overseeing shift schedules, proctoring assignments, and grading audits.
Partner with cross-functional teams to update curriculum, enforce testing security, and resolve candidate issues for process improvement.
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform empowering marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 2,000 team members across 15+ countries, they operate in a global, remote-first environment with a culture rooted in creativity, collaboration, and impact.
Support daily pharmacy operational workflows and administrative tasks to ensure timely and accurate prescription processing.
Provide frontline operational support to clinicians and internal teams for routine pharmacy workflow questions and requests.
Collaborate with the CX team to assist with basic prescription-related member issues and inquiries.
Lifeforce is the world's largest longevity medicine program. They bring together diagnostics, clinical experts, health coaches, and customized protocols to help people understand and optimize their bodies, functioning now and decades to come. They seem to have a modern and proactive company culture.
Provide operational oversight and support for multiple clinical research sites within the network.
Ensure adherence to GCP, FDA regulations, ICH guidelines, HIPAA, and sponsor protocols.
Build and maintain strong working relationships with Sponsors, CROs, and external partners.
Hawthorne Health is a leading community site network and home research visit solution provider, with 20+ sites and more than 2,000 research experienced healthcare professionals across the U.S. They leverage convenient, trusted healthcare locations, identified patient data, and intelligent technology to accelerate patient access, improve retention, and reduce study costs.
Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite.
Manage software implementation projects and customers through the full implementation lifecycle.
Conduct configuration requirements workshops then design, prototype, configure and document content solutions.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies, they surpassed $3B in revenue and are legally bound to balancing the interests of customers, employees, society, and investors.
Lead pre-sales activities and develop SOW documentation for OTM solutions.
Design and deliver technical architectures aligned with ServiceNow standards and best practices.
Mentor delivery team members and build relationships with stakeholders to drive customer success.
ServiceNow is an AI platform for business reinvention, serving 85% of the Fortune 500 to work smarter. Founded by Fred Luddy, it has a large global workforce and fosters an AI-native culture where technology and talent combine.
Manage safety contract service organizations (CSOs) to ensure ≥95% compliance with global safety regulations and corporate KPIs.
Oversee AE intake from global data sources and prepare assessments of safety data for internal leadership and regulatory authorities.
Maintain audit trail as inspection-ready at all times and direct participation in agency inspections (FDA, EMA, Health Canada, etc.).
BridgeBio Pharma pioneers a pooled risk model for biotech, advancing early-stage research to develop life-changing medicines for rare diseases. They are a multi-state employer with a culture of curiosity, experimentation, and high expectations for their team members.
Support the Zuora Cloud subscription billing platform across Billing, Payment and Revenue Management, and Admin/User Management.
Manage and support Zuora product catalog items, custom fields, events and notifications, reporting, and Revenue/RevPro configuration.
Review and potentially develop change-control documents, implement changes in sandbox and Production environments.
They provide Zuora Cloud subscription billing environment support, focusing on configuration, billing, and revenue operations. The company operates with a contract engagement structure looking for mid-level systems administrators to support financial systems.
Monitor and maintain 340B platform system performance, data integrity, and operational efficiency.
Coordinate with Engineering and Account Management to resolve system issues and support data exchanges.
Drive continuous improvement through automation, monitoring, and documentation of operational workflows.
PDMI provides pharmacy data processing and other flexible, scalable solutions for private label Pharmacy Benefit Managers, health plans, and hospital systems. Since 1984, the company has been recognized as a Best Employer in Ohio for five consecutive years, fostering a collaborative environment.
Lead resolution of complex technical issues and system errors requiring cross-team collaboration.
Drive continuous improvement initiatives to enhance EHR system functionality, usability and interoperability.
Provide leadership and mentorship to junior analysts, fostering a culture of collaboration and innovation.
OU Health is Oklahoma's only comprehensive academic health system, comprising hospitals, clinics and centers of excellence. With 11,000 employees and over 1,300 physicians, it is the state's largest doctor network and includes the only freestanding children's hospital and a National Cancer Institute-Designated cancer center.
Provide technical assistance to computer users by resolving hardware, software, and network issues via phone, email, and chat.
Process and manage trouble tickets, ensuring detailed documentation and timely resolution of incidents.
Coordinate with other teams to solve enterprise-level problems and maintain audit trails for all reported issues.
Empower AI provides AI solutions for federal government agencies, helping them transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience and is recognized as a 2024 Military Friendly Employer.
Monitor and interpret CMS guidance for Medicare, Medicaid, and other healthcare programs.
Partner with internal teams to ensure compliance with regulations and contract obligations.
Maintain regulatory tracking documentation and support development of training materials.
HealthEdge provides healthcare software and services to payers and providers. It is a growing company with a focus on compliance and innovation, fostering a collaborative and remote-friendly culture.