Grow strong, strategic relationships with owners to reduce churn.
Deliver key analytical data on owners' real estate portfolios.
Provide market analysis to help owners grow their portfolios.
Evolve's mission is to make vacation rental easy for everyone. Their team runs on curiosity, communication, and accountability to create exceptional experiences for their owners and guests.
Serve as the voice of Galileo, bringing the camper experience to life for families and prospective clients.
Efficiently manage and respond to a high volume of inquiries via email and phone, upholding Galileo's highest standards of service.
Proactively collaborate with external partnerships, ensuring exceptional customer service through clear communication and streamlined processes.
Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world. They have inspired hundreds of thousands of kids across 70+ diverse communities since 2002 and have been named one of the Best and Brightest Companies to Work for in the Nation four times.
Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support.
Build strong working relationships with educators, administrators, and program leaders.
Conduct routine customer outreach to support adoption, usage, and engagement.
Age of Learning is a leading developer of Pre-K through 5th grade learning resources. They help children build a strong foundation for academic success and a lifelong love of learning and have served over 50 million children worldwide.
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Cloudbeds is transforming hospitality with an intelligently designed platform that powers properties across 150 countries. They are a fully remote team of 650+ employees across 40+ countries, bringing together engineers, designers, and hospitality veterans.
Respond to users via chat, email and calls with clarity, empathy, and expertise
Identify recurring patterns or issues and share insights with Engineering & Product
Collaborate in a public, written-first environment
Beside is creating a seamless layer that passively structures and acts on conversations across mobile, desktop, and live interactions. They believe in extreme ownership, radical transparency, where every team member is empowered to think, build, and lead.
Own a robust help center that fuels an excellent agentic support experience.
Act as a voice of the customer by amplifying customer insights and sharing feedback with the Product team.
Empower customers through educational experiences by building in-app tutorials and writing help center documents.
Turnstile is a day one revenue platform that streamlines quoting, billing, subscription management, and financial reporting for modern B2B SaaS companies. They are a small, senior, and proven team backed by top investors, including First Round Capital, and have recently raised their Series A.
Deliver many live and virtual customer training covering CreatorIQ platform fundamentals, features, and best practices across global audiences.
Support webinars, office hours, and recurring enablement programs, adapting content for varying customer roles and experience levels.
Execute training aligned to standardized curriculum and learning paths, ensuring consistent, high-quality delivery at scale.
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They are on a mission to make businesses more human, and humans more impactful. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY.
Manage the executive's calendar and schedule appointments.
Draft emails, letters, memos, and other correspondence.
Make travel arrangements, including booking flights and hotels.
Willow is a telehealth company focused on weight loss, offering personalized care and science-backed solutions. By combining expert medical guidance with convenient home delivery, Willow helps patients achieve sustainable results. We are a diverse and global team.
Provide administrative support to the CEO, including calendar management and travel coordination.
Drive Builders-in-Residence operations, including onboarding and rotation scheduling.
Support hiring operations across the portfolio, including interview and offer logistics.
Shaper is scaling quickly, and our portfolio companies are scaling even faster. They aim to create leverage for the CEO while helping run the operating and talent infrastructure that supports Shaper’s investments.
Serve as the organization’s functional authority on Yardi within the affordable housing context.
Own the design and execution of functional systems training across enterprise platforms.
Accountable for ensuring systems are ready for operational use at go-live.
Pennrose undertakes various system implementations and enhancements, ensuring technology investments translate into consistent adoption and measurable results. They have a business-facing bridge between IT and Operations, owning system readiness, functional training, and adoption outcomes.
You will handle complex inquiries from international corporate and VIP clients across the entire SIXT globe.
You will communicate with customers via email and phone in German and English.
You will actively contribute to increasing customer satisfaction and loyalty, as well as the success of the department and the company.
SIXT is a leading global mobility service provider with a revenue of 4.00 billion euros and approximately 9,000 employees worldwide. Their mobility platform ONE combines car rental, car sharing, ride services, and car subscriptions to provide customers access to a fleet of 350,000 vehicles and services.
You will play a key role in ensuring Cloudbeds customers and internal teams receive support with billing and subscription inquiries.
You will handle billing-related tickets through email or phone and manage exit interviews for cancellations via phone.
You will collaborate across departments to identify and resolve subscription-related product bugs/issues.
Cloudbeds is transforming the hospitality industry with its intelligent platform that powers properties across 150 countries, processing billions in bookings annually. They are a completely remote team of 650+ employees across 40+ countries, bringing together engineers, designers, and hospitality veterans.
Leading and guiding group learning sessions, transferring knowledge and skills to participants
Hosting 1:1 virtual sessions with shops to help them deliver on their success metrics
Becoming a subject matter expert on the product and its functionality
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They value transparency, integrity, innovation, and a service-first mindset and are building a culture where winning matters.
Maintain daily/rotation schedules across departments; align labour to occupancy and service windows
Prepare and reconcile flight manifests; coordinate crew changes; communicate delays and update rosters
Track LOAs, certifications, and cross-shifts; flag gaps to Lodge Manager, Operations Manager and Workforce
Dexterra Group is a fast-growing, financially strong, publicly listed company. They aim to provide their people with more than just a job – they offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.
Hire, onboard, and retain a team of high‑performing Dedicated Advisors.
Lead a diverse team by identifying skill gaps, coaching effectively, and driving quarterly goals centered on retention and owner growth.
Manage a book of business with a focus on retention, portfolio expansion, and strategic owner engagement.
Evolve's mission is to make vacation rental easy for everyone. Their high-performing, customer-obsessed team runs on curiosity, communication, and accountability—working together to create exceptional experiences for their owners and guests.
Manage the Founder’s email inbox, flag urgent items, and draft responses.
Track weekly hours for manufacturing and shipping teams using Rippling.
Consolidate customer support tickets to identify trends and improvement areas.
They are a rapidly growing pet treat manufacturer specializing in high-quality, chemical-free dog and cat treats. As the company grows, they are looking for a high-level operational partner who can help organize the “chaos” of a fast-moving environment and act as the connective tissue between leadership, operations, and production teams.
You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
You always have a sympathetic ear, and you advise our customers over the phone and via email
Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.
Serve as the primary point of contact for member questions throughout onboarding.
Assist members with inquiries related to tax, accounting, payroll, and U.S. corporate structures.
Manage inbound member inquiries about our product, process, taxes, and accounting via email and phone.
Collective aims to change how businesses-of-one work, providing technology and advisors to help members achieve financial independence. They offer an integrated platform for business incorporation, accounting, bookkeeping, tax services, and community access and are backed by firms like General Catalyst and Sound Ventures.
Solving possibly complex requests from guests with creativity
Coordinating with cross-functional teams on various aspects of setting up a newly onboarded property
Wander owns the demand, booking, smart home technology, home management, and the homes themselves, creating an unmatched guest experience. They are backed by legendary investors and have a team of experienced startup operators.