Leading and guiding group learning sessions, transferring knowledge and skills to participants
Hosting 1:1 virtual sessions with shops to help them deliver on their success metrics
Becoming a subject matter expert on the product and its functionality
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They value transparency, integrity, innovation, and a service-first mindset and are building a culture where winning matters.
Develop and execute a global training and enablement strategy.
Design and deliver training programs for customer onboarding and retention.
Create and manage training content across multiple formats.
Brightfield helps organizations manage their workforce with its AI-powered platform, TDX (Talent Data Exchange). They are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning.
Act as the first line of communication for customer inquiries, providing timely, accurate, and friendly support.
Build strong working relationships with educators, administrators, and program leaders.
Conduct routine customer outreach to support adoption, usage, and engagement.
Age of Learning is a leading developer of Pre-K through 5th grade learning resources. They help children build a strong foundation for academic success and a lifelong love of learning and have served over 50 million children worldwide.
Independently deliver live customer training sessions, webinars, and onboarding workshops.
Create, update, and maintain enablement content such as training decks, guides, videos, and self-service documentation.
Execute standardized onboarding programs for new customers, ensuring training milestones are completed on time.
SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. They are entering an exciting phase of accelerated growth after doubling their customer base over the past year; SewerAI is an Equal Opportunity Employer committed to providing a workplace free from discrimination.
Help set the strategy for the onboarding and training of the salesforce and customer facing teams that will scale with our business
Create and execute on a powerful training curriculum that ranges from onboarding programs to continuous education and topic-based instruction
Create and maintain the content our GTM teams will use to support the entire life cycle of our customers
EvenUp is dedicated to closing the justice gap using technology and AI, empowering personal injury lawyers and victims. It is a rapidly growing vertical SaaS company backed by top VCs, seeking driven and collaborative individuals to join their team.
Develop engaging content (videos, checklists, tutorials) that aligns with our brand and helps customers optimize their use of Handshake via Handshake Academy.
Create content in response to common customer questions, concerns, and objections to provide a self-service learning experience.
Design, develop, and edit videos for customer access and use.
Handshake is building the career network for the AI economy and is backed by the largest and most trusted job network on the internet; Handshake connects 18 million knowledge workers, 1,500 educational institutions, and 1 million employers. Founded in 2014, Handshake has become the most trusted platform for early talent and powers nearly every career center.
Lead onboarding for new customers, creating personalized plans for fast adoption and value.
Serve as the primary point of contact and trusted advisor, understanding client goals.
Train clients on product features and best practices through live sessions and documentation.
Jobgether leverages AI-powered matching to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for hiring companies. They streamline the hiring process, sharing shortlists with employers who then manage final decisions and next steps.
Act as the first point of contact with customers via chat, email, and phone channels.
Educate customers on basic product training and identify new ways customers can benefit from the product.
Proactively track requests and commonly occurring issues, identifying and reporting software bugs.
7shifts is a scheduling and payroll platform that helps restaurant teams thrive, saving time and reducing errors for over 55,000 restaurants. They aim to simplify team management and improve performance, with a vision of creating a thriving restaurant industry through connected teams.
Own a robust help center that fuels an excellent agentic support experience.
Act as a voice of the customer by amplifying customer insights and sharing feedback with the Product team.
Empower customers through educational experiences by building in-app tutorials and writing help center documents.
Turnstile is a day one revenue platform that streamlines quoting, billing, subscription management, and financial reporting for modern B2B SaaS companies. They are a small, senior, and proven team backed by top investors, including First Round Capital, and have recently raised their Series A.
Designs, launches, and manages scalable enablement programs.
Collaborates with leaders, reps, and RevOps to optimize the GTM tech stack.
Works cross-functionally to create, maintain, & optimize sales enablement content.
Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem. They deliver risk management and insurance core system solutions from a cloud-based platform and are committed to creating an inclusive and equitable environment for all employees.
Deliver high-impact sales training sessions that teach sellers how to win in complex enterprise deals.
Coach Salespeople in the skills and activities to drive success.
Reinforce our sales methodology, GTM process, systems, and AI-native tools.
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Partner with Customer Success leadership to define enablement priorities aligned to retention, adoption, and expansion goals
Design and deliver role-based onboarding for Customer Success roles, reducing time-to-productivity
Build, maintain, and operationalize Customer Success playbooks across the full customer lifecycle
Solink provides businesses with tools to know sooner and act faster by transforming video security into real-time operational insights. Trusted by over 30,000 locations across 32+ countries, they're growing rapidly and have been recognized by Deloitte’s Fast 50™ and Fast 500™.
Develop and execute personalized onboarding and training plans.
Establish critical success metrics for clients' influencer programs.
Continuously track and address product adoption and client goals.
They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
Develop and execute a comprehensive enablement strategy for Sales teams.
Collaborate with sales leadership to create training that aligns with sales competencies.
Monitor and analyze the effectiveness of enablement initiatives and use data to optimize sales effectiveness.
Glean is the Work AI platform that helps everyone work smarter with AI. Glean has over 1,000 employees in more than 25 countries and is committed to an inclusive and diverse company culture.
Create prospect/customer focused sales collateral that supports the full sales cycle.
Design and deliver structured coaching programs to uplevel sales representatives in methodologies.
Lead cross-functional enablement initiatives, translating product launches and customer insights into actionable training .
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. They are a remote-first company backed by top investors including Bessemer Venture Partners, 8VC, and Y Combinator. Their team is inclusive, driven, humble and supportive.
Serve as a key point of contact for customer inboxes, managing inbound requests with speed, clarity, and professionalism.
Support customer renewals by tracking timelines, preparing documentation, and coordinating internal approvals.
Maintain accurate and up-to-date account records, including meeting notes and engagement history.
CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They’re on a mission to make businesses more human, and humans more impactful. CreatorIQ operates in a flexible work model that combines both in-person and remote work.
Engage in the day-to-day grind of support queues, providing timely and effective assistance.
Become an expert on how Front works and its day-to-day usage.
Front is the leading AI-powered customer service platform built for collaboration, bringing core support channels into a modern workspace. With over 9,000 innovative companies using their services, Front is backed by Sequoia Capital and Salesforce Ventures, fostering a customer-first approach.
Build and maintain dashboards, KPIs, and automated reporting.
Build and maintain sales playbooks, outreach frameworks, objection handling guides, competitive intelligence, FAQs, and best‑practice libraries.
Own the virtual onboarding experience for new Business Development hires.
Local Infusion is a venture-backed healthcare company that is shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. They have locations in multiple states and strive to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes through patient-centered design and a people-first team culture.
Respond to customer, partner, and internal sales team requests related to training services.
Develop and improve processes for the smooth implementation of training programmes.
Solve logistical and training class delivery issues with minimum impact to participants.
ServiceNow began in San Diego, California, in 2004 and has become a global market leader. They bring innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes to empower organizations.