Evaluate customer interactions across calls, emails, chats, and tickets against quality standards.
Design and deliver onboarding and continuous training modules, plus actionable coaching feedback.
Identify performance trends and build targeted learning interventions to drive operational excellence.
Learning Network is a growing, innovative, and customer-centric educational services company that brings innovative education to thousands of students. The culture prioritizes service, with a supportive community of people who care about customers and colleagues.
Support media monitoring and reporting across the business, including competitor activity and sentiment analysis.
Compile industry research and insights, and create searches and reports within platforms like Meltwater.
Help transcribe industry events using AI-powered platforms and provide analytics support for results reporting.
TruePoint Communications is a seven-time Inc. 5000 fastest-growing company and a four-time Top 100 PR agency in the USA that values innovation, collaboration, and growth. We are committed to a diverse and inclusive workplace with equal employment opportunities.
Deliver engaging new hire and upskilling training sessions using standardized agendas and trainer guides.
Monitor performance metrics, create improvement plans, and serve as a subject matter expert during training initiatives.
Step in to support members via phone, email, and chat to resolve complex travel issues with a professional tone.
Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.
Deliver onboarding and skills-training programs for customer-facing roles, covering client communication and service standards.
Facilitate training sessions in person and virtually, and build content for Scorpion's tech suite and digital marketing channels.
Administer LMS learning paths, gather feedback, and partner with teams to keep training materials current.
Scorpion is a technology and services company helping local businesses thrive through marketing, SEO, reviews, and customer experience tools. It combines AI support with human expertise and values a winning mindset, genuine care, and teamwork.
Conduct brand, product, and competitor research to support pitch development and project briefs.
Support general administrative tasks, take notes in meetings, and perform quality assurance on decks.
Research industry and market insights, assist with RFP preparation, and participate in on-site project support.
NVE Experience Agency is a brand experience and production agency that develops insight-driven ideas to convert consumer attention into commitment and brand loyalty. They are a hybrid company with teams of creatives, strategists, and producers, and foster a culture of curiosity and humanity.
Manage client communication to ensure project schedules and deliverables are met.
Proactively identify and escalate project issues and collaborate on solutions.
Support item development plan creation across content areas.
Cambium Learning Group is an education essentials company with a portfolio of global brands serving educators and students. It fosters a Remote First culture that values simplicity, certainty, and making a difference.
Manage virtual programs by coordinating instruction, student services, enrollment operations, and data.
Lead onboarding, training, and setup for district partners and site coordinators.
Strengthen partnerships and identify opportunities for program expansion and deeper engagement.
Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. As a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction, we partner with educators to ignite student potential.
Support program planning, scheduling, and roadmap updates for VA interoperability programs.
Track deliverables, metrics, risks, and issue logs, and prepare biweekly reports in Jira.
Coordinate meetings, maintain artifacts, and participate in SAFe agile ceremonies.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. With 300+ employees nationwide, it applies technology and human-centered services to optimize government missions.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Coordinate proposal activities, maintain pursuit records, and track milestones and follow-up actions.
Support proposal setup, schedules, checklists, and compliance tracking.
Coordinate inputs from program managers, finance, and technical teams; escalate issues.
AECOM is the global infrastructure leader, delivering professional services across water, environment, energy, transportation, and buildings. With over 50,000 employees, the firm partners with public and private clients to create sustainable, resilient solutions.
Develop training plans, materials, and multimedia content to support adoption of new processes and software.
Deliver instructor-led and web-based training events for the VA workforce.
Measure training effectiveness and support workforce adoption within six months of implementation.
Artemis is a professional services firm supporting federal government programs, including the Veteran and Family Member Program modernization. They emphasize a collaborative culture of self-starters, proactive problem solvers, and action-oriented team players.
Develop and manage business intelligence reporting and analytics using Smartsheet.
Partner with senior leadership to define KPIs and create executive dashboards.
Integrate Smartsheet with Microsoft 365, CRM, and other systems, and train end users.
i2G Systems specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, intrusion detection, and anti-drone technologies. The company is growing and values collaboration, innovation, and professional growth, with a focus on high-impact projects across critical infrastructure and more.
Coordinate the full contingent worker lifecycle, from requisition intake to offboarding.
Manage worker records and approvals in VMS and HRIS, keeping data audit-ready.
Act as the main point of contact for hiring managers and contingent workers on program questions.
Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com. Together, we provide talent acquisition services to fit the unique hiring challenges of our clients, from building recruiting processes to payrolling contractors.
Manage event registration and AV vendor communications for workshops.
Run virtual programs and update daily master trackers.
Support business development initiatives with account teams.
Vaniam Group coordinates program services and digital marketing for corporate events and workshops, focusing on customer satisfaction. The team operates in a fast-paced virtual environment with a collaborative culture.
Research and identify potential school partners for FEE's student programs.
Conduct market research and develop outreach strategies to expand program reach.
Support logistics, Salesforce tracking, and curriculum development while applying KPIs.
FEE is a leading nonprofit dedicated to advancing the economic, ethical, and legal principles of a free society. For 80 years, it has educated individuals on personal freedom, entrepreneurship, and sound economic thinking.
Manage recurring business rhythms, leadership meetings, and operational cadences.
Develop and maintain project plans, status reports, and governance materials.
Build and organize SharePoint sites and knowledge repositories.
Blueprint is a technology solutions firm helping organizations tackle complex challenges across AI, cloud, data, and product development. With teams across the US, they foster a collaborative culture of high standards and ownership.
Serve as a cornerstone in nurturing the proficiency and confidence of learners through direct engagement and resource enhancement.
Facilitate weekly office hours, one-on-one sessions, and respond to learner inquiries in Slack within one business day.
Review and refine learning content, suggest curriculum improvements, and engage in collaborative team discussions to improve the learning experience.
Merit America provides career training and job placement services for learners. The company fosters a supportive learning environment with a focus on empowering individuals to advance their skills.
Evaluate AI-generated slides, spreadsheets, and documents for real-world usability and professional quality.
Assess outputs for accuracy, clarity, relevance, and alignment with data science standards.
Provide structured written feedback to help improve AI systems and their outputs.
A partner company is seeking a Data Science Expert to evaluate AI-generated work. The company focuses on improving AI systems and operates with a flexible, remote team.
Lead psychometric research partnerships and manage data extracts for efficacy studies.
Own Khan Academy Kids' KPI dashboard and prepare recurring analytics reporting.
Recruit and manage research partner sites and coordinate data-sharing agreements.
Khan Academy is a nonprofit dedicated to providing a free, world-class education to anyone, anywhere. With over 181 million registered learners globally, the organization values diversity, equity, and inclusion and fosters a remote-first culture.
Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
Facilitate and document meetings for VHA EHRM Tier 1 SME Teams and stakeholders.
Support project management, strategic communications, and change management efforts.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. Based in Alexandria, VA, we support more than a dozen agencies and have 300+ employees nationwide.