Manage, coach, and develop department operations and staff to maximize homeowner outcomes.
Ensure consumer complaint responses comply with state/federal regulations and CFPB requirements.
Oversee investor reporting, budgeting, vendor management, and policy development for mortgage resolution.
LoanCare is a full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, it offers a career foundation built on integrity, innovation, and collaboration.
Assists borrowers with finding solutions for home retention and loan liquidation options.
Reviews borrower situations, verifies documents, and calculates debt-to-income ratios.
Maintains contact as single point of contact throughout the loss mitigation process.
The company provides mortgage servicing solutions, assisting borrowers with loan modifications and loss mitigation. It is a large, established organization with a culture of compliance and customer focus.
Manage mortgage loan applications by reviewing documentation, verifying information, and ensuring compliance with product, underwriting, and investor requirements.
Maintain clear and timely communication with borrowers, loan officers, and stakeholders throughout the loan process.
Collect, analyze, and validate required documentation, including credit reports, income documents, and appraisals to ensure accuracy and identify issues.
Our partner is a financial services company specializing in mortgage lending and processing. They operate a remote team and focus on accuracy, compliance, and customer experience.
Process complex residential mortgage loans, including conventional, non-conforming, government, and housing agency types, ensuring adherence to investor guidelines.
Analyze loan documentation, evaluate debt-to-income ratios, and coordinate timely submission to underwriting and closing.
Serve as liaison between Loan Officers, customers, and Underwriters, resolve inquiries, and issue commitment letters.
Fulton Bank is a financial institution offering banking and mortgage services. The company fosters a culture of continuous learning, work-life integration, and inclusion, with a focus on making a positive community impact.
Deliver top-tier customer service for clients across all Ncontracts Lending Compliance software products, ensuring timely and accurate resolution of inquiries.
Thoroughly document all client interactions in the Help Desk tracking system (Salesforce); escalate complex or sensitive issues as appropriate.
Maintain a working knowledge of Ncontracts product usage within designated operating systems, networks, hardware, databases, and peripherals.
Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree, the company offers a thriving work environment focused on career growth and life-work balance.
Verifies, compiles, and inputs application information for mortgage loans.
Recommends loan denials or restructures based on standards.
Submits loan files for underwriting approval and communicates with borrowers.
PRMG is a mortgage company that processes residential loans. They cultivate a family-like work environment with a casual, professional, team-oriented culture and value work-life balance.
Perform comprehensive credit risk reviews of loan portfolios and modifications.
Analyze financial statements, cash flow models, and underwriting decisions.
Clearly communicate findings and recommendations to clients in written reports.
Treliant is a consulting firm serving banks, mortgage originators, fintechs, and financial services companies globally. Founded in 2005, headquartered in Washington, DC, with offices across the US, Europe, and Asia, they foster a diverse and inclusive culture.
Manage an active pipeline of delinquent accounts, evaluating borrower financials and recommending workout solutions.
Help build a scalable Loss Mitigation program by developing SOPs, workflows, and reporting.
Collaborate with Compliance, Legal, and other teams to ensure effective and compliant borrower assistance.
Zippy makes getting a loan for a manufactured home simple, fast, and fully online. They are a remote-first company with a team across the US, backed by institutional investors and offering competitive compensation.
Coordinate efforts to negotiate delinquent accounts with law firms for best possible savings.
Handle 25-35 outbound/inbound calls daily and manage a portfolio of accounts.
Review legal documents to determine status and confirm settlement terms.
Beyond Finance helps Americans escape debt through compassionate care and customized financial solutions. They have helped over 1 million clients and are a rapidly growing organization focused on compliance and ethics.
Coordinate end-to-end project execution to ensure timely delivery of milestones and outcomes.
Lead client discovery phase, including requirements gathering, stakeholder alignment, and solution design.
Develop and maintain detailed project plans, timelines, and key milestones.
LoanCare is a leading full-service mortgage loan subservicer, serving banks, credit unions, and homeowners. Backed by Fidelity National Financial, a Fortune 500 company, we subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Process reverse mortgage applications from submission to underwriting and closing.
Review, upload, and organize loan documents while clearing conditions for approval.
Communicate daily with loan officers, borrowers, underwriters, and title companies.
Longbridge is a leading provider of home equity solutions for seniors, helping older homeowners access their home equity. The company has been named a Great Place to Work three years in a row and fosters a culture of collaboration, growth, and fun.
Search and examine complex title orders to determine condition of title, analyzing mortgages, liens, and judgments.
Clearly explain chain of title, exceptions, and requirements to customers and managers.
Prepare accurate, thorough, and compliant title reports following company policies.
FNF is the leading provider of title insurance and settlement services to the real estate and mortgage industries. It is a large company that leverages technology to enhance the real estate transaction.
Lead quality assurance and monthly audits within the Underwriting department, mentoring the team and identifying process gaps.
Manage loss mitigation pipeline, review foreclosure sale date reports, and ensure all files with sale dates are addressed.
Handle escalated calls, written correspondence, and new hire training to uphold investor and client guidelines.
LoanCare is a leading national provider of full-service mortgage loan subservicing, supporting banks, credit unions, and homeowners. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Support new product launches related to state licensing and reporting for money transmission, lending, and international expansion.
Collaborate cross-functionally with legal, compliance, and finance teams to maintain licensing obligations and submit regulatory reports.
Analyze and develop processes using AI to increase efficiency within the licensing program and manage NMLS filings.
Affirm is reinventing credit to make it more honest and friendly, offering buy now pay later solutions without hidden fees. They are a remote-first company with a team dedicated to licensing, compliance, and public affairs.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Manage and coordinate responses to regulatory examinations, audits, and information requests from federal and state agencies.
Partner with compliance leadership to develop examination preparation strategies and remediation plans.
Review, update, and develop policies and procedures based on regulatory changes and audit feedback.
The company is a growing organization operating in the highly regulated mortgage lending industry. It focuses on compliance and regulatory affairs, offering a collaborative and supportive environment.
Manage a portfolio of mobile home mortgage loans across all stages of delinquency.
Perform borrower outreach, analyze financial situations, and negotiate repayment plans.
Ensure compliance with GSE, FHA, VA, and investor guidelines while meeting performance metrics.
Cascade Financial Services is a trusted lender in Attainable Housing, providing mortgage loan solutions for the manufactured housing marketplace. They have a positive, family-like culture focused on work/life balance and growth.
Provide departmental leadership and manage the Client Relations staff to ensure client satisfaction.
Oversee client accounts, monitor training, and serve as point of contact for escalated issues.
Track trends, conduct performance reviews, and maintain departmental policies and procedures.
LoanCare is a leading national provider of full-service mortgage subservicing, serving banks, credit unions, and investors. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Manage transactional work across all business areas, including corporate contracts, loan products, and compliance.
Review and negotiate transactional agreements, vendor contracts, and legal documents.
Advise on compliance with federal and state laws and regulations.
Longbridge is a leading provider of home equity solutions for seniors, helping them unlock the value of their homes. They have been named a Great Place to Work three years in a row and emphasize a collaborative, growth-oriented culture.