Deliver Engineering-Ready Escalations: Include an issue summary, trace logs, verified reproduction steps, document context, and business impact assessment.
Partner to improve legal accuracy, relevance, and quality of contract review and analytics features.
Test AI-generated outputs against legal standards, identifying gaps and opportunities.
Design customer-facing training initiatives to help users adopt best practices.
Agiloft is a global leader in data-first contract lifecycle management (CLM) software, helping organizations manage contracts. They have a growing, vibrant, successful company at the forefront of a market that is becoming a must-have for all organizations.
Develop AI-forward legal tools for contract review and playbook deployment.
Assist with privacy program operations and compliance tracking.
Implement scalable solutions through automation and knowledge management.
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. They have been evolving their culture to continue to support a more distributed workforce.
Provide technical product expertise; helping with POCs.
Assist customers with architecture and design decisions.
Build prototypes and demos; oversee delivery of Professional Services engagements.
Vectara helps users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Their team is a group of all-stars in computer science and business with a positive and supportive culture.
Translate complex customer business process challenges into innovative, high-impact AI solutions.
Operate at the intersection of Customer Success, Product Management, and Engineering.
Influence product evolution by ensuring learnings are folded back into the core platform.
Moveworks was founded in San Diego, California in 2004. Moveworks is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, by seamlessly connecting people, systems, and processes.
Build and maintain context infrastructure for AI tools.
Design and run evaluation frameworks for AI-generated insights.
Build and orchestrate AI agent systems for analytics tools.
Airtable is a no-code app platform empowering people to accelerate critical business processes. More than 500,000 organizations rely on Airtable to transform how work gets done, suggesting a large company size and a culture of innovation.
Investigate and troubleshoot complex technical issues across the Synthesia platform
Apply fixes, configuration changes, or validated workarounds where possible
Escalate to Engineering with clear diagnostic details and impact assessments
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, they develop products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Plan, draft, and edit practical guidance and secondary content.
Develop and maintain online legal products for attorneys.
Leverage AI to streamline content development and editorial processes.
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics. As a digital pioneer, they were the first to bring legal and business information online with its Lexis® and Nexis® services.
Partner directly with enterprise customers to identify opportunities and unmet needs, and quickly translate loosely defined requirements into actionable, working solutions within the product.
Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab, translating real-world use cases into implemented solutions.
Optimize workflows to increase sustained, repeatable usage, partnering with CSMs to convert initial deployments into habit-forming workflows and ensuring AI implementations translate into business outcomes customers value.
Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a market, building a strong, vibrant place to work by bringing in individuals from all walks of life.
Act as a bridge between engineering, product, and customer success to translate complex technical knowledge into accessible content.
Write and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs.
Find creative solutions to scale documentation efforts by leveraging AI and automation to improve speed-to-market and consistency.
Optro is the leading audit, risk, ESG, and InfoSec platform on the market, surpassing $300M ARR and continuing to grow. More than 50% of the Fortune 500 leverage our award-winning technology, and we're one of the 500 fastest-growing tech companies in North America.
Identify and troubleshoot complex customer issues.
Analyze patterns in customer interactions to drive improvements.
Educate customers and internal teams on Aiwyn products.
Aiwyn's support team plays a key role in their success, working with internal teams and customers. They are a fast-growing SaaS startup led by an experienced co-founding team.
Build a team of AI-native forward-deployed engineers and designers.
Define architecture patterns for AI agents and client products.
Ensure the team ships excellent work.
GrowthX is building the modern growth engine for marketing teams. Since launching in 2024, they've grown to eight-figure annual revenue, raised a $12M Series A, and partner with 60+ companies.
Deploy, integrate, and maintain Avoca voice agent products in complex customer infrastructures.
Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows.
Collaborate with cross-functional teams and customers to understand requirements and deliver tailored technical solutions.
Avoca is transforming how home service companies engage with their customers with AI-powered conversational agents. The company has expanded to 100 employees in under two years, backed by a high-energy, in-office culture across its NYC headquarters and Santa Barbara office.
Owning compliance with worldwide laws applicable to AI and e-commerce platforms.
Guidance from & regular check-ins with the Ethics & Compliance Officer.
Comfortable reviewing and discussing uncensored AI-generated content and NSFW material.
EverAI is building the future of AI companionship, having created the world’s largest AI companionship platform. They are an enthusiastic, passionate and hardworking team of approximately 75 people, with a founding team that has strong entrepreneurial experience building and scaling web products from 0 to IPO.
Own Corporate Compliance & Governance: Manage entity compliance across U.S. and Canada jurisdictions.
Lead Legal Research & Applied Analysis: Conduct structured legal research on regulatory, consumer protection, and product-related issues.
Drive Resolution of Complex Issues: Serve as a first-line owner for nuanced consumer escalations and regulatory inquiries.
Jerry.ai is America’s first and only super app to radically simplify car ownership, redefining how people manage owning a car. Founded in 2017 by serial entrepreneurs, they've raised more than $240 million and have over 5 million customers, backed by AI and machine learning.
Design and optimise AI-ready tools and APIs that enable LLM platforms to reliably interact with Canva's design capabilities.
Build and maintain evaluation frameworks to systematically measure tool-use accuracy across platforms.
Experiment with LLM orchestration and agent architectures – Develop Canva agents that any 3rd party provider can call to design quickly, efficiently and at scale.
Canva is a platform redefining how the world experiences design. They have a flagship campus in Sydney, with a second campus in Melbourne and co-working spaces in Brisbane, Perth, Adelaide, and Auckland, NZ.
Lead the reference architecture for AI and agentic systems within key product domains.
Design and deliver production ready AI systems, ensuring reliability, scalability, observability, performance, and cost efficiency across the full lifecycle.
Establish platform level AI and data components, including Model broker and multi-model routing strategies.
PointClickCare is a leading health tech company that’s founder-led and privately held, they empower their employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, their platform serves over 30,000 provider organizations and they reinvest a significant percentage of their revenue back into research and development.
Challenge advanced language models on topics like sentence structure and idiomatic expressions.
Verify factual accuracy and logical soundness of the AI's responses.
Suggest improvements to the model's prompt engineering and evaluation metrics.
Invisible Technologies makes AI work by structuring messy data, automating digital workflows, deploying agentic solutions, and integrating human expertise. They reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000.
Operate, configure, and optimize customer-facing chatbots and AI agents.
Translate business processes into structured prompts, decision trees, and automation workflows.
Maintain and develop AI-ready knowledge structures with clean taxonomy and consistent tagging.
Sport Alliance is a market-leading company in the dynamic and fast-growing field of fitness and SaaS. They offer a diverse and inclusive environment with talented colleagues from around the world.
Build AI-powered systems to automate and improve workflows.
Work closely with business teams to understand processes and pain points.
Use AI coding agents to build software more rapidly than traditional methods.
M3 USA delivers digital solutions to healthcare, life sciences, and pharmaceutical industries. They focus on physician communities globally and have a dynamic, innovative work environment.