Source Job

Global

  • Take ownership of customer relationships and drive product adoption for an AI-powered affiliate platform.
  • Guide customers through onboarding, training, and technical integrations to ensure fast time-to-value.
  • Monitor customer health, manage renewals, and identify upsell opportunities to grow accounts.

Customer Success B2B SaaS Account Management Affiliate Marketing Communication

20 jobs similar to Customer Success Manager (AI-Powered Affiliate Platform, iGaming)

Jobs ranked by similarity.

Europe

  • Develop clear product positioning, define target audiences, and create compelling value propositions for Scaleo's AI-powered affiliate platform.
  • Plan and execute go-to-market strategies and product launches to drive market awareness and adoption.
  • Collaborate with Sales, Customer Success, and Product teams to create sales enablement materials and drive product growth.

Scaleo is a leading SaaS platform that helps businesses build, manage, and optimize their affiliate marketing programs. Trusted by thousands of users worldwide, the company processes millions of requests daily and has been recognized by G2 with its High Performer award in Summer 2024.

Europe

  • Own the AI roadmap for Scaleo's agentic platform, including AI Campaigns, Affiliate CRM agents, MCP, and natural-language interfaces.
  • Drive AI quality through evals, guardrails, confidence signals, and human-in-the-loop where agents touch money or partner relationships.
  • Work directly with design partners and clients weekly, learning the affiliate and iGaming domain to improve adoption, retention, and revenue impact.

Scaleo powers affiliate programs for iGaming operators and networks globally, with customers across Europe, the UK, the US, Asia and Australia. We're a lean team of ~40, heading towards an AI-native partnership platform where AI does the heavy lifting and humans focus on strategy and relationships.

India

  • Develop and execute affiliate marketing strategies to drive partner recruitment, activation, and revenue growth across Quillbot's global ecosystem.
  • Recruit, onboard, and manage affiliate partners, negotiating contracts and commission structures to maximize ROI and expand the network.
  • Analyze affiliate performance, optimize commission spend, and run structured tests to improve conversion rates and partner engagement.

Quillbot is an AI-powered writing platform that helps students and professionals strengthen their writing and create content across any format. It serves over 56 million users worldwide and fosters a virtual-first, inclusive culture with a focus on making creation accessible and intentional.

UK

  • Own a named book of Growth customers as their trusted advisor for adoption, value, and technical health.
  • Understand data flows, usage, and reporting to spot gaps and triage issues across data, configuration, and integration.
  • Partner with Account Management and deliver 1:many programmes, workshops, and customer events.

Bloomreach is building the world's premier agentic platform for personalization, helping businesses connect with customers through AI-driven search, marketing, and conversational shopping. The company powers personalization for more than 1,400 global brands and operates with a virtual-first culture focused on freedom, trust, and employee well-being.

Russia

  • Manage a portfolio of high-value clients, ensuring satisfaction, retention, and growth.
  • Drive product adoption and identify upsell and expansion opportunities.
  • Act as the voice of the customer internally, resolving issues and conducting business reviews.

Xsolla is a global video game commerce company providing payment solutions and business tools for game developers. It operates with a dynamic, collaborative team culture that values innovation and initiative.

$80,000–$80,000/yr
APAC EMEA Unlimited PTO

  • Manage a portfolio of 40-60 mid-market customers as their strategic partner across the full customer lifecycle.
  • Lead onboarding, drive adoption, and partner with Account Management on retention and expansion.
  • Act as a trusted advisor, own escalations, and advocate for customers internally.

Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility.

US

  • Lead a pod of Affiliate Managers to scale HighLevel's most productive affiliates into long-term partners.
  • Own your pod's trial commit, forecast, and pacing, resolving escalations and negotiating endorsement agreements.
  • Build playbooks, partner cross-functionally, and drive affiliate recognition events to grow the Expand motion.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs, and SMBs the infrastructure to build, automate, and scale. With over 2,000 team members across 10+ countries, HighLevel is a global, remote-first organization that values initiative, clarity, and execution.

$177,500–$255,000/yr
US Unlimited PTO 18w maternity 12w paternity

  • Lead and grow the Source CS team, building a culture of experimentation and shared learning.
  • Manage strategic Source accounts, driving retention and expansion through renewals, forecasting, and account health.
  • Turn Source use cases into results by leading discovery workshops, pilots, and agent building.

Webflow is the agentic web marketing platform that helps organizations build, manage, and optimize high-performing web experiences. The company values grit, speed, and craft, fostering a culture of innovation and customer trust.

$80,000–$80,000/yr
Italy Unlimited PTO 16w maternity 16w paternity

  • Manage a portfolio of 40-60 Mid-Market customers as a strategic advisor across their full lifecycle.
  • Drive onboarding, adoption, retention, and expansion while collaborating with cross-functional teams.
  • Help customers adopt AI-powered solutions and contribute to evolving Customer Success practices.

A SaaS company providing AI-powered solutions that help customers achieve measurable business outcomes. They operate as a globally distributed, remote-first team with a collaborative culture focused on empathy, transparency, responsibility, and continuous improvement.

India

  • Own and scale Quillbot's affiliate growth program end to end, driving partner recruitment, onboarding, and activation across 2,000+ partners.
  • Optimize program performance, manage commercial terms, oversee quality control, and use structured analysis to improve CAC, ROAS, and partner ROI.
  • Collaborate with Creative, Product, Finance, and Legal to expand the partner ecosystem, enhance tracking and measurement, and ensure compliance and revenue quality.

Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs, with centralized corporate operations functions supporting HR, Finance, and Legal.

Global 4w PTO

  • Manage, maintain, and grow relationships with affiliates to ensure they are informed and supported.
  • Oversee onboarding, monitor performance, and analyze data to optimize campaigns for ROI.
  • Research and recruit new affiliates, troubleshoot issues, and collaborate with internal teams to improve funnels.

EverAI is building the world's largest AI companionship platform, redefining relationships for millions. We are a fully remote team of about 100, with a culture of ownership, velocity, and radical creativity.

UK

  • Own day-to-day relationships with UK-based customers as the primary point of contact for onboarding, setup, and support.
  • Guide clients through onboarding and early use-case design, ensuring they get real value from the platform.
  • Coordinate with US product and engineering teams on feedback, account health, and timezone handoffs.

Farsight is an agentic AI platform for financial services that helps investment banks and private equity firms automate complex workflows. The company is partnered with S&P Global and has a team from Evercore, General Atlantic, Amazon, and Hugging Face.

India

  • Own and scale a global affiliate marketing program, recruiting and managing partners from creators to cashback platforms.
  • Use data to optimize acquisition costs, revenue, and ROI while collaborating with Creative, Product, Data, Finance, Legal, and Engineering teams.
  • Design and analyze structured tests to improve conversion and engagement across affiliate channels.

This role is posted on behalf of a partner company seeking a Senior Affiliate Marketing Specialist. The environment is international, remote-friendly, and highly collaborative, with significant autonomy and a focus on measurable growth.

$139,000–$160,000/yr
Global Unlimited PTO 12w maternity 12w paternity

  • Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
  • Build multi-threaded relationships with executives and decision makers to align on business outcomes.
  • Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.

Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.

US

  • Own success and health for a portfolio of Automotive customers, driving adoption and mitigating churn.
  • Partner with customers to maximize value, identify upsell and cross-sell opportunities, and secure renewals.
  • Act as a trusted advisor and customer advocate, conducting check-ins and solving challenges proactively.

Podium brings AI Employees to local businesses to turn every conversation into revenue. Trusted by 60,000+ businesses, Podium has crossed $100M in AI Agent ARR and deploys 10,000 AI employees, with a culture focused on growth and high standards.

US Unlimited PTO

  • Lead affiliate programs across client accounts, from strategy and recruitment to performance optimization.
  • Manage partner relationships, negotiate agreements, and configure platforms like Impact, PartnerStack, CJ, and Awin.
  • Mentor junior specialists and collaborate with SEO, content, and PR teams to drive growth.

The hiring company is a digital marketing agency specializing in affiliate marketing, SEO, content, and digital PR. It is a collaborative, fast-growing remote-first organization that values mentorship and professional development.

Europe

  • Build and manage strategic relationships with enterprise and strategic clients across the EMEA region.
  • Own commercial outcomes including renewals, expansions, retention, and customer growth within your portfolio.
  • Act as a strong internal voice for customers to influence product priorities and improve customer experience.

This is an AI-first company providing innovative products that shape how businesses interact with technology. It operates as a fast-paced, high-autonomy environment with a global team and minimal bureaucracy.

$110,000–$130,000/yr
US

  • Manage publishers end to end, owning relationships, scaling, and margin from day one.
  • Drive proactive optimization and compliance, catching issues before they become problems.
  • Share learnings weekly to help the team improve and grow together.

Launch Potato is a discovery and conversion company that reaches tens of millions monthly through brands like FinanceBuzz and All About Cookies, turning attention into outcomes for partners. They are a bootstrapped, profitable company with a remote-first team across 18 countries, focusing on impact-driven work and direct feedback.

Canada US Unlimited PTO

  • Own the Commercial SMB business end to end, managing accounts, cases, outreach, and retention.
  • Build a proactive success model that catches risk early and drives onboarding and expansion using AI.
  • Lead the AI agent rollout for SMB, designing and testing agents with the AI team.

Wrapbook is the AI platform for production finance, built for feature films, TV, and commercials. With backing from investors like Andreessen Horowitz and a team of 350+, it uses AI to transform finance workflows.

North America 3w PTO

  • Own Customer Success and Support end-to-end: team structure, staffing, and comp plans.
  • Design customer-tiering and coverage models to scale 2,100+ accounts.
  • Partner with Sales, Product, and Engineering to drive retention and expansion.

GC AI is the legal intelligence platform built for in-house legal teams and companies. With 2,100+ customers, an 80 NPS, and a culture of ownership and customer obsession, the company is scaling rapidly.