Provides timely and accurate support to hosts across tickets, email, and phone, addressing a wide range of topics including policies, platform usage, and financial matters.
Navigates complex situations with clarity, offering thoughtful options and guiding hosts toward effective resolutions.
Helps hosts understand PadSplit’s policies and procedures, while ensuring they feel confident using the platform.
Provide best-in-class support to partners and their clients, efficiently addressing requests and inquiries.
Answer questions about Partner Billing, including direct deposit and revenue share.
Reliably record and track defects and feature requests, communicating product and partnership concerns.
Constant Contact empowers people to pursue their dreams by providing them with the help and tools they need to grow online. They value ownership, accountability, and passion for customers' success, fostering a culture of diversity and inclusion.
Assist clients with hotel searches and confirmations.
Ensure booking accuracy and timely communication.
Handle customer questions professionally.
Destination Knot supports travelers with hotel selections, reservations, and guest inquiries. They value customer-service excellence and attention to detail to ensure smooth travel experiences.
Troubleshoot and respond to inquiries from our customers, primarily through chat but also over calls
Constantly increase your Mangomint product and industry knowledge so you can provide expert-level answers and support
Collaborate with different teams to identify and resolve technical issues reported by customers
Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a fully remote, fun, and ambitious team and get together every few months in person.
Assist clients with booking travel accommodations and managing reservations. Provide accurate details about accommodations, amenities, and availability. Handle changes, modifications, and special requests promptly and professionally.
Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences.
Resolve support tickets and live chats every week while maintaining accuracy and empathy.
Use account tools confidently to fix issues, taking full ownership of the resolution.
Detect unusual account activity and act quickly using the correct workflows.
DISQO's mission is to build the world’s most trusted ad measurement platform that fuels brand growth. Joining DISQO Nation means becoming part of a community that champions speed, innovation, and continuous growth.
Monitor and respond to inbound customer chats during business hours.
Own and manage the full lifecycle of support tickets (from triage to resolution).
Identify recurring questions or issues and contribute to our internal documentation and customer-facing knowledge base.
Revenue Vessel is a software platform that helps logistics professionals access and analyze import data, primarily serving freight forwarders, customs brokers, trucking companies, and logistics tech providers across the U.S. and beyond. As they grow, they’re committed to delivering fast, accurate, and helpful support that matches the operational urgency of their customers.
The role primarily involves assisting users with Clair, acting as the first line of support via phone, text, and email. You will become a product expert, deeply understanding Clair's signup process and wage advance products. You will work with a team invested in the users and mission.
At Clair, they are on a mission to create financial freedom for America's workers by giving them a digital banking platform.
Provide responsive customer support for reservation questions and service needs
Assist clients with gathering required details for reservations and trip coordination
Research basic accommodation, activity, and destination information as needed
Destination Knot helps clients with reservation-related inquiries and general service needs. They are looking for someone who is patient, detail-oriented, and able to work independently in a virtual environment.
Provide timely, professional responses to inquiries
Document interactions accurately
Destination Knot is hiring Customer Experience Associates to support clients booking hotels and travel accommodations. They focus on delivering excellent service while helping travelers plan stress-free stays.
Drive success by hitting sales targets across the EMEA region, managing leads in English.
Communicate with pre-qualified leads evaluating Lodgify for their vacation rental business, understanding their unique needs.
Identify customer requirements and position Lodgify’s products and services to not just meet but exceed those needs.
Lodgify is a fast-growing scale-up company leading the vacation rental industry. They empower property owners and managers worldwide to efficiently manage and grow their business through technology. With over 380 employees representing over 60 nationalities, they are united by a passion for transforming the future of short-term rentals.
Assist with reservation requests, confirmations, and scheduling updates
Respond to guest inquiries via email, phone, and messaging platforms
Maintain accurate records, calendars, and service documentation
Destination Knot is a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. They prioritize organization, clear communication, and delivering a consistently positive client experience.
Communicate directly with customers via our Support Center.
Triage a diversity of support tickets as well as work on process improvement.
Help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data and believe in empathy, transparency, and responsibility.
Utilize multi-tasking skills, with the ability to use several applications simultaneously.
We’re Sutherland and we are currently seeking enthusiastic and people-oriented professionals to join our dynamic team in supporting customers of one of our customers.
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Destination Knot helps clients with booking and managing hotel reservations. They provide excellent customer service and detailed information on hotel options to ensure a smooth reservation process.
Assisting users via email and web messaging with their inquiries and concerns
Resolving account and payment issues smoothly and efficiently
Answering “How to” and FAQ questions with clarity and confidence
One Sutherland is a global team creating breakthrough solutions with a diverse workforce. They embrace diversity and promote a positive work environment focused on achieving goals as One Sutherland Team.
Provide world-class support experience to global customers.
Assist customers in using the product effectively and resolving issues.
Identify, document, and track bugs and platform incidents.
PerfectGym is a data-driven, global SaaS company innovating the fitness industry, empowering fitness businesses worldwide using cutting-edge technology.