Source Job

EMEA

  • Act as a technical advisor to help customers establish a technical foundation and design solutions on the ServiceNow Platform.
  • Work with executives and development teams to translate business goals into technical outcomes and roadmaps.
  • Ensure technical governance, instance health, and alignment with leading practices while supporting sales efforts.

ServiceNow Enterprise Architecture Consulting AI Integration

20 jobs similar to Principal Platform Architect

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EMEA

  • Acts as an advisory role to help customers establish a technical foundation and design solutions on the ServiceNow platform.
  • Ensures leading practices around instance strategy, technical governance, and platform health.
  • Collaborates with executives, enterprise architects, and development teams to drive digital transformation.

ServiceNow is a global market leader providing an AI-enhanced cloud platform that connects people, systems, and processes. They serve over 8,100 customers, including 85% of the Fortune 500, and foster a culture of innovation and purpose.

EMEA

  • Drive platform adoption and customer outcomes through technical architecture and governance.
  • Design solutions for ServiceNow implementations, ensuring leading practices for instance strategy and integrations.
  • Guide customers and teams through the full lifecycle of platform architecture and delivery.

ServiceNow provides an AI control tower for business reinvention, integrating AI, data, and workflows to help organizations work smarter. It serves 85% of the Fortune 500 and has a global workforce focused on innovation and AI-native culture.

US

  • Serve as a technical advisor to help customers establish a technical foundation on the ServiceNow Platform and design solutions for long-term success.
  • Work with executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
  • Manage technical governance, ensure instance health, reduce technical debt, and support sales efforts by scoping and estimating engagements.

ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster. Founded in 2004, the company serves over 8,100 customers including 85% of the Fortune 500, with a culture focused on innovation, AI-enhanced technology, and making the world work better for everyone.

North America Canada Unlimited PTO

  • Own end-to-end technical relationships with enterprise customers, translating business challenges into high-impact AI solutions.
  • Serve as primary technical point of contact across 5-8 customer engagements simultaneously, driving adoption and outcomes.
  • Design and build integrations between the Moveworks Platform and enterprise systems like ServiceNow, Workday, Okta, and Jira.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

North America Canada

  • Lead enterprise AI transformation engagements from strategy through architecture and value realization.
  • Design end-to-end solution architectures spanning Now Assist, AI Agents, and enterprise integrations.
  • Define AI governance frameworks and data catalog strategies to ensure responsible and scalable adoption.

ServiceNow is a global market leader providing an AI-enhanced cloud platform to over 8,100 customers, including 85% of the Fortune 500®. They foster a culture of innovation and purpose to make the world work better for everyone.

US Unlimited PTO

  • Define and own enterprise platform architecture strategy, establishing technical vision for systems and services.
  • Champion AI-first design philosophy, ensuring AI capabilities are first-class architectural concerns.
  • Govern back-end and API architecture standards, including service decomposition and microservices patterns.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. Founded by industry veterans, the company is committed to client success and diversity.

US

  • Lead a team of architects to define platform and AI architecture strategy, establishing standards and patterns for automation and AI-enabled solutions.
  • Partner with business and product teams to identify automation and AI opportunities, evaluating emerging technologies and recommending tools.
  • Mentor architects, present to senior management, and support talent acquisition while ensuring alignment with enterprise architecture governance.

Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions across North America. The remote-first company fosters a culture of inclusion, wellbeing, and belonging with a people-helping-people philosophy.

North America

  • Architect and build AI-native products for enterprise service operations.
  • Lead technical direction and design scalable distributed systems.
  • Mentor engineers and drive engineering excellence across teams.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

US 3w PTO

  • Lead architecture, design, and implementation of AI-powered enterprise solutions integrating Salesforce, Oracle, SAP, and cloud platforms.
  • Establish technical standards, integration patterns, and governance models for scalable, secure, and mission-focused solutions.
  • Collaborate with product managers, engineers, and client stakeholders to translate business requirements into technical architectures.

NetImpact Strategies is a Trusted Advisor driving digital transformation for the Federal Government. A Top Workplace in 2019, 2021, 2022, 2023, and 2024, they foster a dynamic and collaborative environment with a focus on innovation and agility.

US

  • Serve as the firm's top architecture authority across both services and product, owning data, AI, and integration foundations.
  • Provide technical mentorship, establish practice standards, and partner with sales on pre-sales credibility and technical storytelling.
  • Deliver hands-on, billable leadership in architecture, ensuring solution integrity across client engagements and product features.

Hunley is a rapidly growing Salesforce Summit Partner headquartered in Davidson, NC, with a fully remote team working from all corners of the country. We move quickly, collaborate deeply, and keep our clients at the center of everything we do, and we’re proud to be known as a place where people genuinely enjoy working.

US 5w PTO 12w maternity 12w paternity

  • Lead enterprise architecture strategy and roadmap for cloud-native, API-first systems.
  • Design and evolve modern data platform for analytics, AI, and machine learning.
  • Drive modernization initiatives including microservices adoption and platform engineering.

Aven Hospitality is an innovative technology provider powered by SynXis, the leading global hospitality commerce and distribution platform. We empower hoteliers worldwide with tools to manage distribution, retailing, payments, operations, and more, maximizing revenue and guest satisfaction.

North America

  • Create winning solution strategies and reference architectures leveraging AI in partnership with cross-functional leadership.
  • Work collaboratively with product teams across technology domains to launch new solutions and features.
  • Partner with Go To Market teams to deliver business impact through strategic customer engagements and adoption motions.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. They are building an AI-native culture where technology and talent are unstoppable together.

North America Unlimited PTO

  • Act as an advocate for customers, overseeing a portfolio to drive adoption and business outcomes.
  • Ensure customers use the latest product version and create success stories.
  • Guide teams to resolve escalated client issues quickly.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture with a focus on collaboration and innovation.

  • Lead enterprise digital transformation by owning end-to-end strategies and aligning ServiceNow's platform to business objectives.
  • Engage and influence at C-level, building trusted relationships with senior executives as a strategic advisor on business transformation.
  • Drive business outcomes and commercial impact by linking technology delivery to adoption, ROI, retention, and expansion.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

Canada

  • Serve as primary technical and delivery leader, transforming enterprise requirements into production-grade agentic AI solutions.
  • Lead customer discovery and solution design, owning the complete deployment lifecycle from kickoff to production launch.
  • Partner with cross-functional teams and stakeholders to ensure scalable, high-quality deployments with measurable business outcomes.

Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and higher quality customer experiences.

US

  • Serve as a critical technical bridge between partner ecosystem and Enterprise clients, designing scalable solutions across Partner-delivered engagements.
  • Combine deep Airtable technical expertise with advanced AI fluency to shape global partner-led delivery models and create repeatable frameworks for success.
  • Champion AI capabilities within partner solutions, including agentic workflows, and advise on AI/ML best practices to enhance the platform.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

US Unlimited PTO

  • Lead the AI Services practice, owning vision, strategy, and P&L for revenue-generating AI-powered ITSM solutions.
  • Serve as executive-level AI advisor to clients, engaging C-suite to assess maturity and co-create AI-driven ITSM roadmaps.
  • Oversee architecture and delivery of ServiceNow AI solutions, including Now Assist, Virtual Agent, and Predictive Intelligence, ensuring best-practice implementation.

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members globally, Toptal is the world's largest fully remote workforce, fostering innovation, social interaction, and fun.

US

  • Set the architectural vision and roadmap for your accounts, ensuring coherent delivery across the engagement lifecycle.
  • Partner with Account Managers, Technical Program Managers, and Technical Leads to shape solutions and keep delivery on track.
  • Build trusted relationships with senior stakeholders, act as a trusted advisor, and contribute to thought leadership and team growth.

ServiceRocket is a global tech-enabled services company that accelerates growth through reliable partnerships. With over 20 years of experience and a collaborative culture rated 4.7 on Glassdoor, they employ a diverse team of Rocketeers in a fun-loving, inclusive environment.

US Unlimited PTO

  • Define target-state architecture for the company's platform evolution.
  • Guide major architectural decisions with clear reasoning and tradeoff analysis.
  • Influence engineering leadership to improve coherence and long-term technical direction.

Employ transforms how hiring gets done with three ATS solutions—Jobvite, Lever, and JazzHR—plus AI Companions, freeing recruiters from admin work. They're a remote-first team of over 23,000 global customers, backed by flexible scheduling, comprehensive benefits, and a people-first culture.

Canada

  • We are seeking a highly technical and customer-facing Solutions Architect to drive revenue through enterprise deals and partner ecosystems.
  • This role sits within the Alliances team and involves leading POCs, writing code, and translating complex architectures into business value.
  • You will partner with Channel and Partner Enablement Managers to scale partner programs.

Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and deliver higher quality customer experiences.