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North America

  • Create winning solution strategies and reference architectures leveraging AI in partnership with cross-functional leadership.
  • Work collaboratively with product teams across technology domains to launch new solutions and features.
  • Partner with Go To Market teams to deliver business impact through strategic customer engagements and adoption motions.

IT Service Management Operations Management AI

20 jobs similar to VP, Autonomous IT Solution Adoption and FDE

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US Unlimited PTO

  • Lead the AI Services practice, owning vision, strategy, and P&L for revenue-generating AI-powered ITSM solutions.
  • Serve as executive-level AI advisor to clients, engaging C-suite to assess maturity and co-create AI-driven ITSM roadmaps.
  • Oversee architecture and delivery of ServiceNow AI solutions, including Now Assist, Virtual Agent, and Predictive Intelligence, ensuring best-practice implementation.

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members globally, Toptal is the world's largest fully remote workforce, fostering innovation, social interaction, and fun.

North America Canada

  • Lead enterprise AI transformation engagements from strategy through architecture and value realization.
  • Design end-to-end solution architectures spanning Now Assist, AI Agents, and enterprise integrations.
  • Define AI governance frameworks and data catalog strategies to ensure responsible and scalable adoption.

ServiceNow is a global market leader providing an AI-enhanced cloud platform to over 8,100 customers, including 85% of the Fortune 500®. They foster a culture of innovation and purpose to make the world work better for everyone.

North America Unlimited PTO

  • Partner with engineers, product managers, and customers to deliver AI solutions for mission-critical challenges.
  • Manage large-scale, cross-functional AI software development builds on condensed timelines.
  • Drive process improvements, create documentation, and automate operational tasks to enhance delivery.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and over 20,000 employees, they foster an AI-native environment where technology and talent thrive.

North America Unlimited PTO

  • Act as an advocate for customers, overseeing a portfolio to drive adoption and business outcomes.
  • Ensure customers use the latest product version and create success stories.
  • Guide teams to resolve escalated client issues quickly.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture with a focus on collaboration and innovation.

North America Canada Unlimited PTO

  • Drive large-scale, cross-functional new product development programs for APEX Strategic Initiatives, translating business objectives into execution strategy.
  • Develop trusted relationships with stakeholders and functional leaders to ensure program delivery and accountability.
  • Operate as an AI-native program manager, using AI tools to synthesize intelligence, surface risks, and provide actionable insights.

ServiceNow is the AI control tower for business reinvention, enabling 85% of the Fortune 500 to work smarter, faster, and better. The company fosters an AI-native culture where technology and talent work together, and is building a large, collaborative team focused on innovation.

EMEA

  • Act as a technical advisor to help customers establish a technical foundation and design solutions on the ServiceNow Platform.
  • Work with executives and development teams to translate business goals into technical outcomes and roadmaps.
  • Ensure technical governance, instance health, and alignment with leading practices while supporting sales efforts.

ServiceNow provides an intelligent cloud-based platform that connects people, systems, and processes to empower organizations. It serves over 8,100 customers, including 85% of the Fortune 500, with a culture of innovation and AI-enhanced technology.

Americas

  • Identify and recruit partners across the Americas to incorporate ServiceNow’s AI platform into their business strategies.
  • Collaborate with partners to generate joint pipeline opportunities and secure customer design wins.
  • Provide guidance and training to ensure partners are equipped to integrate AI into their business models and GTM plays.

ServiceNow is the AI control tower for business reinvention, providing a platform that brings together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

North America

  • Lead revenue and pipeline ownership for the Wipro partnership, driving NNACV targets and deal-level collaboration.
  • Embed AI at the core of the partnership, transforming joint GTM strategy and operational cadence.
  • Drive multi-directional ecosystem strategy and breakthrough co-innovation across ServiceNow, Wipro, and hyperscalers.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent combine, and is committed to innovation at scale.

EMEA

  • Drive platform adoption and customer outcomes through technical architecture and governance.
  • Design solutions for ServiceNow implementations, ensuring leading practices for instance strategy and integrations.
  • Guide customers and teams through the full lifecycle of platform architecture and delivery.

ServiceNow provides an AI control tower for business reinvention, integrating AI, data, and workflows to help organizations work smarter. It serves 85% of the Fortune 500 and has a global workforce focused on innovation and AI-native culture.

Global

  • Lead and manage the IT operations team, overseeing infrastructure, systems, and applications for optimal performance.
  • Develop and implement IT policies and procedures to improve operational efficiency and ensure compliance.
  • Provide technical guidance and support, while staying updated on emerging technologies to recommend innovative solutions.

Genpact is an advanced technology services and solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes for global enterprises. With over 140,000 employees, the company fosters a values-driven culture built on courage, curiosity, and inclusion, where bold thinkers solve real-world challenges.

North America

  • Architect and build AI-native products for enterprise service operations.
  • Lead technical direction and design scalable distributed systems.
  • Mentor engineers and drive engineering excellence across teams.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

US Unlimited PTO

  • Apply first principles to deconstruct complex challenges and create scalable operating models.
  • Drive an AI-first approach to reimagine workflows and design AI-powered operating systems.
  • Embed data-driven decision making into executive planning, operational reviews, and performance management.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), uniting AI with a community of security researchers to protect digital ecosystems. Trusted by industry leaders and recognized as a Most Loved Workplace, the company fosters a strong, inclusive culture with values like Customer Obsessed and Win Together.

US

  • Serve as a critical technical bridge between partner ecosystem and Enterprise clients, designing scalable solutions across Partner-delivered engagements.
  • Combine deep Airtable technical expertise with advanced AI fluency to shape global partner-led delivery models and create repeatable frameworks for success.
  • Champion AI capabilities within partner solutions, including agentic workflows, and advise on AI/ML best practices to enhance the platform.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Canada

  • Serve as primary technical and delivery leader, transforming enterprise requirements into production-grade agentic AI solutions.
  • Lead customer discovery and solution design, owning the complete deployment lifecycle from kickoff to production launch.
  • Partner with cross-functional teams and stakeholders to ensure scalable, high-quality deployments with measurable business outcomes.

Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and higher quality customer experiences.

US Unlimited PTO 16w maternity 16w paternity

  • Own the vision, strategy, and roadmap for Issue Management and Exception Management, positioning them as competitive differentiators for enterprise GRC deals.
  • Build exception management from the ground up, partnering with go-to-market teams to define MVP and ship capabilities that unlock deals.
  • Lead the agentic AI opportunity, building intelligent workflows that proactively surface compliance risks and reduce manual overhead.

Vanta helps businesses earn and prove trust through automated security and compliance monitoring. With a kind and talented team and offices in multiple global cities, Vanta is a growth-stage company committed to making security continuous and transparent.

North America

  • Define and drive a multi-year strategy and product vision for the Vault product bundle aligned with ServiceNow’s platform priorities.
  • Own end-to-end leadership of encryption, data privacy, log export, code signing, and AI native Vault console.
  • Partner with executive leadership and cross-functional teams to shape enterprise data security and regulatory readiness.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With a global workforce and an AI-native culture, ServiceNow empowers employees to focus on meaningful work while driving innovation at scale.

  • Lead the design of complex multi-system solutions from initial discovery through implementation handoff.
  • Partner with sales on technically complex opportunities and provide architectural guidance across engagements.
  • Design AI and agentic workflow architectures and set standards for solution engineering approaches.

ModSquad Digital partners with clients across industries to design, build, and run the technology that powers their operations. Since 2007, they have focused on customer experience with a culture centered on great people, remote work, and competitive benefits.

North America

  • Drive AI/ML strategy, including the agentic AI platform and omni-channel resolution across Chat, Voice, and Generative UI.
  • Lead model strategy execution and build enterprise-grade ML infrastructure for Fortune 500 scale operations.
  • Recruit and scale a global AI/ML engineering organization of 100+ across the US, India, and Europe.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. It fosters an AI-native culture where technology and talent are unstoppable together, with a global team and flexible work personas.

US

  • Serve as primary technical advisor to customers, leading discovery sessions and translating business priorities into AI-enabled solutions.
  • Lead cross-functional engineering teams to design and deploy secure, scalable, and high-performing AI software systems.
  • Mentor engineers, establish engineering standards, and drive delivery of enterprise-scale AI solutions.

LTS delivers AI-powered software solutions for complex business and mission challenges. The company values innovation, growth, collaboration, and quality, and offers a culture that rewards ambition and performance.

  • Lead enterprise digital transformation by owning end-to-end strategies and aligning ServiceNow's platform to business objectives.
  • Engage and influence at C-level, building trusted relationships with senior executives as a strategic advisor on business transformation.
  • Drive business outcomes and commercial impact by linking technology delivery to adoption, ROI, retention, and expansion.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.