Source Job

India

  • Design and manage digital engagement initiatives like in-app messaging and lifecycle communications to support customer onboarding and retention.
  • Analyze user behavior and product usage data to identify trends and recommend improvements to digital touchpoints.
  • Collaborate with cross-functional teams such as product management and customer success to align digital experiences with business objectives.

Analytical Thinking Project Coordination Cross-functional Collaboration

20 jobs similar to Digital Experience Specialist II

Jobs ranked by similarity.

US

  • Coordinate and execute digital experience projects such as organic audits, UX template creation, and web testing initiatives.
  • Manage day-to-day project activities across SEO, UX design, and content strategy teams, ensuring smooth workflow progression.
  • Communicate project status updates and deadlines to cross-functional stakeholders, identifying risks and blockers early.

Risepoint is an education technology company that partners with over 100 universities to develop and grow workforce-focused online degree programs. The company has spent nearly 20 years expanding access to affordable education for working adults and employs a diverse, inclusive team that values reliability and adaptability.

UK 5w PTO 15w maternity 2w paternity

  • Support end-to-end CX design across digital channels, producing wireframes, prototypes, and interaction designs using Figma.
  • Contribute to user experience strategy through research, data insights, and behavioral theories, and maintain customer-centric journey maps.
  • Participate in client workshops to gather feedback, explain design rationale, and translate research insights into compelling narratives.

Capita is a consulting, transformation and digital services business that delivers innovative solutions to simplify connections between businesses and customers, governments and citizens. They operate in the UK, Europe, India and South Africa with 55,000 employees, committed to being a responsible business.

US Unlimited PTO

  • Lead the in-product customer experience across JamLoop's platform, driving feature adoption and retention.
  • Own in-product engagement strategies including onboarding flows, guided tours, checklists, and announcements.
  • Partner with Product Marketing, Design, Customer Success, and Engineering to deliver effective product launches and education.

JamLoop is building the next generation of performance-driven advertising for the streaming TV era, connecting advertising to real business outcomes. They are a lean, high-expectation team operating in a high-growth environment with a culture of ownership, customer focus, and innovation.

Brazil

  • Execute and manage in-platform digital adoption initiatives, including user guides and announcements.
  • Monitor user engagement and learning platform performance, building dashboards to track KPIs.
  • Design, coordinate, and analyze A/B testing experiments to evaluate messaging and engagement strategies.

Our partner company is a global digital learning environment provider, focusing on subscription-based platforms for training programs. They operate with an international, remote-friendly team and emphasize data-driven decisions and continuous improvement.

Costa Rica

  • Lead discovery activities to understand client audiences and goals through interviews, workshops, and content reviews to develop actionable digital experience plans.
  • Execute multichannel strategy projects for public sector clients, including managing scope, timeline, and requirements.
  • Use data and empathy to discover insights and translate them into personas, customer journeys, and messaging frameworks.

Granicus is a government technology company that provides cloud-based solutions for communications, website design, meeting management, records management, and digital services to over 5,500 government agencies. They have over 300 million citizen subscribers and have been recognized on the GovTech 100 list for the past 5 years, fostering a remote-first, transparent, and inclusive culture.

US

  • Design and prototype AI-powered customer experience touchpoints, including agentic workflows and intelligent chatbots.
  • Map and analyze the full customer journey across Actian’s digital ecosystem to identify gaps and improve self-service.
  • Develop CX design artifacts such as journey maps, service blueprints, and wireframes to drive cross-functional execution.

Actian provides data management and analytics solutions, including classic databases, agentic AI solutions, and modern SaaS products. The company fosters a culture of innovation and customer-centricity, with a focus on delivering cohesive digital experiences.

India

  • Performs customer facing onboarding activities, including customer discovery, desired outcome creation, and platform training.
  • Executes against key onboarding KPIs, including key milestone achievement, response time, and customer satisfaction.
  • Works with customers to understand their needs and goals to provide tailored guidance in adoption of Cision platform.

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel. Cision has over 75,000 companies as customers.

Global

  • Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
  • Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
  • Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.

HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

US

  • Support client relationships and account execution by partnering with Account Strategists to ensure smooth operations and timely deliverables.
  • Coordinate creative workflows and deliverables across active accounts, tracking assets, feedback, and approvals.
  • Assist in analyzing campaign performance and translating key metrics into actionable insights for creative optimization.

New Engen is a digital marketing agency that helps brands grow by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. The company has offices in Seattle, New York, and Northwest Arkansas, and supports a distributed team of remote employees across the US, fostering a collaborative and humble culture.

Canada

  • Execute and support multi-channel digital campaigns across platforms like LinkedIn, Google Ads, and 6sense.
  • Analyze campaign performance against B2B metrics and provide optimization recommendations.
  • Partner with Campaign Managers and agency partners to align execution with business objectives.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains with an AI-infused platform. As a global organization with over 2000 employees, they have won several Top Employer awards and foster an innovative, market-leading culture.

US

  • Act as client-facing analytics owner, architecting measurement solutions and driving strategy across digital analytics and GEO (Generative Engine Optimization).
  • Lead traditional analytics work (60%) including implementation audits, tag management, and measurement frameworks tied to business outcomes.
  • Drive GEO measurement (40%) by designing test-and-learn programs, evaluating incrementality, and translating emerging search signals into actionable strategy.

Seer Interactive is a digital marketing consultancy that uses data, technology, and AI to drive growth for clients and communities. As a remote-first agency and Certified B-Corp with team members nationwide, Seer fosters a culture of compassion, truth-seeking, and continuous learning.

US

  • Leads the curation and ownership of self-service digital retail products across all North American business segments.
  • Partners with segment leaders to drive understanding, adoption, and scaling of digital offerings as strategic differentiators.
  • Manages cross-functional stakeholder relationships and ensures alignment across segments and regions to advance digital initiatives.

Sodexo is a global leader in quality of life services, providing integrated food, facilities management, and digital solutions to corporate, healthcare, and education clients worldwide. As a large corporation with thousands of employees, they focus on innovation and fostering an inclusive culture to drive business growth.

US

  • Build, launch, and optimize digital marketing campaigns using Account Engagement and Salesforce CRM data.
  • Maintain product listings, images, descriptions, and onsite content in Salesforce Commerce Cloud.
  • Track and report on key metrics like traffic, engagement, and conversion for campaigns and site activity.

Fujifilm North America Corporation's Business Innovation Division is the largest graphic distributor in the US, delivering solutions for Digital Printing, Production Toner, Office MFP Products, Packaging, and Offset printing. With over 70,000 employees globally across healthcare, electronics, business innovation, and imaging, they offer a collegial culture and flexible work environment.

India Unlimited PTO

  • Identify friction across the customer journey and translate it into measurable CX programs.
  • Own end-to-end project management for enterprise customer deployments, driving onboarding and time-to-value.
  • Build and scale cross-functional programs with clear owners, metrics, and business impact.

Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring. With a team of 350+ employees and backing from top investors like Accel and Elevation, they serve 3,000+ customers across 75+ countries.

India

  • Partner with Product Managers to influence roadmap priorities through structured analysis and experimentation.
  • Own metrics architecture and ensure robust instrumentation for product decisions.
  • Lead analytical discovery and communicate insights to drive high-quality product outcomes.

Tala is an AI-native credit infrastructure company that provides credit access to the global majority. Backed by over $500 million in funding, the company boasts a remote-first culture with office hubs in multiple countries.

US Unlimited PTO

  • Support product operations and enhancement by optimizing processes and monitoring performance.
  • Manage projects and milestones, tracking progress and dependencies to keep work moving forward.
  • Define product requirements with focus on business and customer needs, maintaining documentation.

Evio is a pharmacy solutions company founded by health plans to transform medication access and affordability. The company serves over 20 million members and values empathy, diversity, and transparency in its culture.

India

  • Define and execute the product strategy for website builder, funnel builder, tracking events, and analytics capabilities.
  • Lead end-to-end product lifecycle from discovery to iteration, collaborating with engineering, design, and data teams.
  • Design event taxonomy and analytics dashboards to help users measure and optimize performance.

Our partner is a technology company that builds next-generation website and funnel creation tools for millions of businesses worldwide. They operate with a remote-first culture that emphasizes ownership, experimentation, and rapid iteration.

United States

  • Monitor marketing and revenue dashboards to spot trends and translate raw data into actionable recommendations.
  • Support go-to-market workshops including Ideal Customer Profile (ICP) development through quantitative and qualitative research.
  • Partner with marketing to execute, monitor, and optimize campaigns, surfacing opportunities to improve performance.

Pine Services Group is a long-term global holding company focused on partnering with leading ERP and technology-enabled services businesses. It operates as a decentralized portfolio with leadership guiding day-to-day operations, providing financial clarity and strategic support for sustainable growth.

Global

  • Manage the end-to-end implementation process for new clients, ensuring smooth onboarding and integration with existing systems.
  • Collaborate with cross-functional teams including sales, product, and engineering to tailor solutions to client needs.
  • Provide ongoing support and training to clients post-implementation to ensure satisfaction and retention.

Google is a multinational technology company specializing in internet-related services and products. It is one of the largest tech companies in the world, known for its innovative culture and large global workforce.

India

  • Design and implement marketing automation workflows (email, SMS, WhatsApp) to support campaigns and lead nurturing.
  • Execute and schedule campaigns, ensuring personalization and accuracy; perform A/B testing to drive engagement.
  • Collaborate with content teams to ensure campaign assets are ready and monitor performance against KPIs.

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform for marketing agencies and businesses. With over 1,500 team members across 15+ countries, we operate in a remote-first environment with a culture of creativity, collaboration, and impact.