Demonstrates exceptional understanding of integrations with loan origination systems and online banking platforms.
Collaborates with leadership to define scope and trade-offs for integrations and product onboarding.
Actively manages multiple projects and ensures alignment with business and technical objectives.
SavvyMoney provides integrated credit score and personal finance solutions to bank and credit union partners. They are recognized as one of the "Top 25 Places to Work in the San Francisco Bay Area" and an Inc. 5000 Fastest Growing Company.
Empower institutional clients to integrate and maximize the value of Anchorage Digital's platform.
Foster deep partnerships and transform technical challenges into streamlined solutions.
Guide clients through onboarding, solution design, technical support, and proactive enablement.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. The company has over 600 employees and is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion.
Manage customer inquiries across multiple channels while maintaining high satisfaction scores and processing financial transactions with accuracy.
Analyze customer accounts to resolve billing disputes and collaborate with internal teams to solve complex issues requiring financial expertise.
Execute daily financial operations, document interactions in systems, and optimize support processes by identifying trends and recommending improvements.
Breezy provides a hiring platform to streamline recruitment processes for organizations. They are a growing team focused on delivering efficient and user-friendly solutions for job applicants and hiring managers.
Support merchants during integration with Noda’s payment solutions.
Investigate complex technical and payment-related issues using logs, monitoring tools, and internal systems.
Diagnose incidents, identify root causes, and coordinate resolutions with internal teams.
Social Discovery Group (SDG) unites millions of users on dozens of social discovery products, solving loneliness and disconnection by transforming virtual intimacy. Their international team of 1000+ professionals and digital nomads works all over the world.
Generate revenue growth and manage your client relationships in a named account environment.
Act as a strategic partner and primary contact, helping clients utilize data, analytics, software, and technology solutions.
Uncover new opportunities by developing relationships with new partners across the financial services industry.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries and our corporate headquarters are in Dublin, Ireland. Experian's culture and people are important differentiators and we take our people agenda very seriously.
Assist with understanding Cotiviti solution artifacts, preparing client-facing materials.
Conduct industry research and support the team throughout the sales and handover processes.
Provide pre-sales, RFP and demo support to solution consultants for Cotiviti solutions.
Cotiviti focuses on healthcare technology, particularly pre-sales activities and solution delivery. They recruit, hire, and promote individuals based on their qualifications for a specific job.
Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
Coordinate closely with Engineering and Product Management on all product issues & releases.
Develop positive customer and cultural relations.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. They have over 16,000 academic institutions, publishers, and corporations using their services in more than 185 countries.
Provide technical support to customers through email, screen sharing, and chat, resolving inquiries within SLAs.
Master Vanta’s product, learning its ins, outs, work-arounds, and don't-do-thats.
Explain complex solutions simply, document solutions for scale; problem-solve and troubleshoot, tracking trends in Support CRM.
Vanta helps businesses earn and prove trust by providing continuous security monitoring and verification. The company empowers companies to practice better security and prove it with ease. Vanta has a kind and talented team, and welcomes those without prior security experience.
Provide remote IT support to over 4000 users across the business.
Partner with People Team to process changes, onboarding and offboarding requests.
Install, configure, and troubleshoot software packages - including operating systems and 3rd party applications.
National Debt Relief, founded in 2009, aims to help consumers deal with debt and is a trusted debt relief provider. They have assisted over 450,000 people, settling over $10 billion in debt, rated A+ by the Better Business Bureau.
Direct the upstream data team to extract, normalize, and validate legacy network configurations.
Analyze complex, custom-designed legacy networks and map them to standardized target-state architectural archetypes.
Lead targeted interviews with client SMEs to determine if complex routing or firewall configurations are driven by strict regulatory mandates.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. With nearly 1000 full-time professionals, Miratech has a values-driven organization and a culture of relentless performance.
Design the systems that power every financial report and statement, from monthly reports to daily statements to custom client requests.
Build automated frameworks that guarantee accuracy and consistency for every number sent to clients.
Collaborate closely with Data Engineers on data contracts and SLAs to ensure seamless integration between the data engine and API layer.
Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto. Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions.
Provide responsive, high-quality customer support for assigned products.
Provide ongoing client training on product features and workflows.
Relay client feedback to the product team to inform roadmap decisions.
Nelnet Business Services provides payment technology, education services, and learning management solutions to education and faith-based organizations. As a Nelnet company, NBS is invested in its employees as individuals and united by its mission to create opportunities for people where they live, learn and work.
Design, build, test, and maintain Workday integrations using tools like EIB, Core Connectors, Workday Studio, and APIs.
Monitor integrations, troubleshoot failures, and ensure data integrity across HR, payroll, finance, and benefits platforms.
Drive architectural decisions, automation, and AI-enabled solutions to improve data quality and system scalability.
EarnIn is a fintech company pioneering earned wage access, offering real-time financial flexibility without fees, interest, or credit checks. It boasts experienced leadership, world-class funding partners, and a fast-growing team focused on building products for those living paycheck to paycheck.
Respond to customer inquiries quickly and efficiently.
Deliver remote installation, configuration, and support for new & existing customers.
Provide remote troubleshooting and technical support to customers.
Riva is an Edmonton-based software development company with a global footprint. They create seamless data flow between applications and CRM, synchronizing data and eliminating the need for task switching. They offer a work culture that fosters diversity, equity, inclusion, and fun.
Serve as first contact for workflow failures and system errors, monitoring reports and triaging issues.
Manage data workflows between integrated systems and act as liaison between internal teams and external partners.
Create technical documentation, conduct API investigations, and support internal API projects and continuous improvement.
HelloKindred is a specialist staffing firm for marketing, creative, and technology roles, offering on-site, remote, or hybrid talent solutions. They focus on connecting talent to flexible opportunities with trusted brands through an inclusive and fair hiring process.
Leading and coordinating resources for client-facing business reviews and internal account planning sessions.
Partner with Industry Executives to identify and drive adoption of new product opportunities.
Review usage gaps and expansion opportunities in support of customer retention and expansion initiatives.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They strive to build an environment where their associates are in the driver’s seat of their professional development— while having access to help along the way.
Collaborate closely with the Merchant Risk team to identify, assess, and mitigate compliance risks associated with merchant and platform partners.
Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
Work cross-functionally with departments such as Compliance, Legal, Risk, and Revenue to complete reviews and address compliance issues and their root causes.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. They are a remote-first company, with a dedicated group of professionals committed to helping Affirm scale, innovate, and provide outstanding products.
Get an understanding of our platform, understanding of customer business needs and their use of the system.
Map client’s data fields to the ones we have in the application.
Prepare integration requirements.
Erbis is a thriving tech powerhouse where innovation meets opportunity. We specialize in building cutting-edge software solutions that drive success for businesses worldwide.
Service customers through the digital account opening channel.
Review and process consumer applications, determining approval or denial.
Provide support to customers and internal team members via phone, email, and chat.
SouthState is a financial institution that helps customers move forward with personal relationships and forward-thinking solutions. They are known for recognizing individual contributions, cultivating potential, and inspiring team members to achieve their greater purpose.