Oversee day‑to‑day clinical operations for UM, CM, and DM teams.
Ensure operational workflows meet productivity, quality, and turnaround time expectations.
Partner with the VP of Care Management on operational priorities and process improvements.
Personify Health created the first and only personalized health platform bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. It serves employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Serve as leader of the local study team on assigned studies.
Manage and maintain accurate country level plans including timelines and budgets.
Implement startup and site activation plans at various levels.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify top-fitting candidates and shares this shortlist directly with the hiring company.
Design and build foundations for initiatives within the Clinical Operations function.
Collaborate cross-functionally to build scalable products and processes.
Assess and analyze data to develop strategies for accelerating progress.
Headway's mission is to build a new mental healthcare system accessible to everyone. They are a Series D company with over $325m in funding and have grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.
Own end-to-end operational oversight of Clover’s dental benefit.
Monitor and manage performance across key operational areas.
Partner with external vendors and internal stakeholders to ensure contractual obligations and performance standards are met.
Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. They have created custom software and analytics to empower their clinical staff to intervene and provide personalized care.
Develop, implement, manage, and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside community.
Manage multiple priorities and projects with competing deadlines.
Cleveland Clinic Health System is committed to excellence and transforming the patient experience. As a nonprofit multispecialty academic medical center with 70,800 employees worldwide, they integrate clinical and hospital care with research and education.
Oversee day-to-day operations across multiple orthodontic practices.
Drive performance in production, collections, insurance aging, and overall year-over-year growth.
Mentor and support Office Managers and Assistant Managers daily.
MB2 Dental is a Dental Partnership Organization (DPO) founded in 2007. They support affiliated Orthodontic practices and offer a competitive compensation package.
Receives incoming calls from patients and scheduling various appointment types for multiple locations
Determines the most appropriate location, clinician, and appointment type needed for the patient
Appropriately documents and confirm requested appointment
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Schedule patient appointments and manage consults.
Provide high-quality customer service to Veterans, families, and staff.
Maintain accurate patient records within VA systems.
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector.
Own the success of your team and flag ongoing improvement opportunities to maintain or improve outcomes.
Provide clinical consultation for therapy leads and therapists on complex cases, safety events, and on an as-needed basis.
Utilize data and metrics to monitor team performance, to provide feedback, and to guide decision-making.
Equip is the leading virtual, evidence-based eating disorder treatment program with a mission to ensure that everyone with an eating disorder can access treatment that works. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.
Oversee & manage program KPIs for the frontline clinical staff working across the Virtual Primary Care (VPC) and Virtual Care Support (VCS) teams
Create and implement data-driven staffing and resource plans, partnering with relevant teams (Forecasting, Clinical Leadership, Recruitment, Licensing)
Drive a POV on the technical enablement and tooling optimization opportunities to drive operational efficiencies for scale and clinical outcomes
Included Health delivers integrated virtual care and navigation to raise the standard of healthcare for everyone. The company breaks down barriers to provide high-quality care for every person in every community, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Supports the preparation of short-term and long-range plans and budgets based on corporate goals and growth objectives.
Reviews analysis of activities, costs, operations, and forecast data to determine market progress toward stated goals and objectives.
Oversees assigned regional market executives and manages market activities that implement the organization's policies.
Emerus partners with health systems to provide patient care in local neighborhoods. They are committed to fostering a diverse work environment with equal opportunities for all Healthcare Pros.
Supervise and lead clinical team members delivering services to a portfolio of customers
Ensure high-quality, timely delivery of clinical services, including assessment, ongoing care management, crisis intervention and safety planning, and care coordination
Lead your team through rapid change and evolution as we evolve our approach to care to maximize impact for our customers and members
Spring Health is a mental healthcare company that aims to eliminate every barrier to mental health. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people.
Seamlessly transition clinicians from the credentialing phase into their active onboarding and training workflows.
Guide clinicians through a structured 30/60/90-day success roadmap, ensuring they hit specific productivity and quality milestones.
Constantly audit the onboarding funnel to identify and remove bottlenecks, reducing the "time-to-activation" for new providers.
Wheel Medical Group is a physician-owned professional corporation that serves patients across the United States, evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of home health care services.
Assists the Executive Director in the preparation and administration of the organization's budget.
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. They provide services that meet the needs of patients and families across the healthcare continuum and believe their people deserve care delivered with Compassion, Accountability, Respect, Excellence and Service.
Own weekly clinician scheduling performance, with a clear mandate to increase available hours across the existing network
Proactively collect, validate, and expand clinician availability by working directly with providers to align schedules with marketplace demand
Identify underutilized or low-earning clinicians and execute targeted outreach to increase activation, engagement, and earning opportunities
Wheel is evolving the traditional care ecosystem by equipping companies with a premier platform to deliver virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Drive operational excellence, consistency, and enterprise value across a multi-state behavioral health organization.
Lead the design and execution of strategies that optimize the operating model.
Oversee clinical operations, service delivery, staffing performance, and infrastructure across multiple levels of care.
Accanto Health provides exceptional, individualized care that leads to lasting recovery for eating disorders. They are a multi-state behavioral health organization composed of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care.
Develop and maintain relationships with key stakeholders from the treatment center responsible for establishing the TIL service line.
Responsible for the operational oversight of authorized treatment centers in the assigned region.
Lead operational meetings with the physician leadership from Medical Oncology, Surgery, and Cell Therapy to establish a standard of care pathway for TIL
Iovance Biotherapeutics aims to be the global leader in innovating, developing, and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. They are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system.
Analyze and support non-clinical workflows across CM, CDM, and UM programs.
Translate operational and clinical requirements into process maps, SOPs, and job aids.
Support workflow automation and system optimization initiatives.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Establish operating cadence that aligns clinical operations around shared priorities.
Design and implement a company wide operating rhythm.
Partner closely with Regional General Managers to ensure markets operate with clear accountability.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the healthcare system. Founded in 2021, it's backed by leading healthcare investors and is scaling rapidly across states and populations.
Own the end-to-end performance of Ro’s onshore Member Experience organization.
Lead, coach, and develop frontline leadership, setting clear expectations for performance.
Establish and evolve the operating model for Ro’s internal care organization.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services, employing a vertically integrated platform to provide an end-to-end healthcare experience.