Own technical support for developers building with AgentMail, debugging API requests, webhooks, and integrations.
Reproduce issues and determine whether something is expected behavior, developer error, a documentation gap, or a product bug.
Notice recurring questions and surface patterns to the team to fix underlying problems.
AgentMail gives AI agents their own email inboxes to help developers build agentic applications. We're a small, focused team that values developer experience and technical excellence.
Own the portal end to end, from codebase to product direction.
Build and ship new features with the CEO and web developer.
Make technical decisions and explain them clearly to leadership.
Cloud Accountant Staffing helps accounting and finance teams grow with top offshore and onshore talent. They value ownership, continuous learning, and innovation, and offer long-term, exclusive roles with direct leadership access.
Triage and debug customer issues involving APIs, SSO/SAML, Git, and DNS, escalating with clear reproduction steps.
Support customers via Helpdesk, Slack, or Teams, from authenticated access to monorepos, and build rapport.
Spot recurring bugs and feature requests, quantify impact, and bring recommendations to Product and Engineering.
GitBook builds a platform for authoring, publishing, and maintaining documentation, used by teams like Zoom, FedEx, and Nvidia. With over 100k monthly active users and a profitable, remote team spread across 15 countries, we value curiosity and customer empathy.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.
Resolve customer app issues by fixing bugs, advising on architecture, and handling integrations.
Improve the platform by updating AI agents to prevent recurring issues.
Maintain knowledge base, automate support workflows, and handle platform incidents.
Hercules uses AI agents to help non-technical customers build and scale apps. It's a small, remote-first team with a strong preference for in-office work in San Francisco, but open to exceptional remote candidates.
Build and evolve a new TypeScript/NextJS system that replaces the existing legacy platform.
Own features from requirements to production, including technical decisions and monitoring.
Use AI coding tools daily to accelerate development while maintaining code quality and judgment.
ThriveCart is a powerful e-commerce platform that helps creators and online businesses generate sales through cart, checkout, affiliate management, and learning management tools. The company is profitable, growing rapidly, and backed by LTV SaaS Growth Funds, with a team from diverse backgrounds at companies like Shopify, Salesforce, and BigCommerce.
Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.
Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.
Investigate escalated technical issues across Aircall's platform including integrations, APIs, telephony, messaging, and AI features.
Lead live troubleshooting sessions with customers and translate complex findings into clear explanations.
Work with Product, Engineering, and external partners to diagnose bugs and support internal enablement.
Aircall is an AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue and resolve issues faster. The company is a fast-scaling, product-driven unicorn with offices across the globe and a collaborative, execution-focused culture.
Design, build, and optimize AI-powered customer service solutions for enterprise clients.
Integrate REST, SOAP, and GraphQL APIs and configure contact center workflows.
Provide technical leadership, production support, and incident response for live environments.
This company specializes in AI-powered customer service solutions for enterprise clients, including conversational AI and contact center automation. They offer a supportive, collaborative remote culture with opportunities for professional growth and community involvement.
Troubleshoot and resolve complex technical customer issues across our product suite, collaborating with cross-functional teams.
Act as a customer advocate by handling installation, configuration, and data exploration requests with genuine empathy.
Partner with software engineering to resolve advanced issues and share customer feedback with product organization.
New Relic builds an intelligent observability platform that gives companies insight into their complex systems in an AI-first world. It is a global team with a culture that values diversity, inclusion, and authenticity.
Provide premium support, debugging and fixing Node.js-based web applications on AWS Cloud.
Communicate directly with clients to gather issue reports and troubleshoot during afternoon/evening hours (14-22 CET/CEST).
Prioritize requests, review error tracking tools, and collaborate with Scrum teams to improve product quality.
MasterBorn is a software development company delivering high-end solutions to US-based clients, with a focus on scalability and quality. They are a team of top performers, with 100% of clients and referrals from the American IT market, emphasizing a value-driven and learning-oriented culture.
Provide technical customer support via live chat and ticketing, troubleshooting product and application issues.
Own customer cases from initial contact through resolution, including escalations and documentation.
Collaborate with Product and Engineering teams to improve customer experience and support workflows.
Coforge is a global IT services company offering digital, technology, and operations solutions to enterprises. With a large global workforce, the company fosters an inclusive culture and hires professionals based solely on their skills.
Lead AI-assisted fullstack development across frontend, backend, and core product layers.
Collaborate with product and design to define solutions, using technical specifications.
Take ownership of delivery and monitor solutions post-deployment for real-world impact.
They build SaaS solutions that transform complex business challenges into practical digital products. They foster a collaborative environment focused on autonomy, continuous learning, and innovation.
Implement new features across frontend/backend boundaries.
Troubleshoot production issues and identify/ship fixes.
Collaborate with engineers and designers to maintain a large codebase.
General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, the company values trust, honesty, alignment and transparency.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Manage and resolve complex inbound technical tickets via email and live chat, leading occasional video calls for high-priority issues.
Act as the bridge between customer friction and product solutions by identifying, reproducing, and documenting bugs for Engineering.
Write and maintain technical documentation, leverage AI tools for self-serve resources, and automate support workflows.
Procurify is an agentic procurement platform that helps mid-market organizations control spend, trusted by hundreds of companies managing over $100B in spend. They are a remote-first team of builders with a culture of no egos, offering flexible work and growth opportunities.
Build, update, and maintain responsive websites using Zoho Sites, WordPress, or similar low-code platforms.
Configure CRM lead-capture workflows, connect forms and systems via APIs and webhooks.
Support setup and testing of AI assistants and automations, documenting changes and issues.
A-XVL is hiring a remote junior developer to support an Australian growth agency that connects websites, marketing, CRM, and AI automation for SMBs. The developer works directly with the business owner in a close-knit, feedback-driven remote team.
Provide technical support for Twilio's Programmable Messaging product, serving as a subject matter expert and the voice of Twilio to customers.
Troubleshoot message deliverability issues, debug customer code, and guide customers via phone, email, and chat.
Collaborate with teammates and product/engineering teams via Slack, file Jira bugs, and stay updated on industry standards.
Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses and millions of developers. It is a remote-first company with a strong culture of connection and global inclusion, empowering employees to make a global impact.
Investigate B2B incidents in Engagement-CRM, verifying user data and campaign parameters.
Diagnose via logs (Kibana/OpenSearch), SQL, REST APIs, and DevTools; escalate to engineering.
Guide L1 and operators on configurations, meet SLAs, and maintain runbooks.
GR8_TECH builds B2B iGaming platforms, delivering full-cycle tech, integrations, consulting, and operational support for operators. With 1000+ employees across the globe, the culture is built on trust, ownership, and a growth mindset.
Build responsive frontend interfaces with React and maintain backend services using Node.js.
Work across APIs, databases, GraphQL, testing, and production environments to ship full-stack features.
Collaborate with engineers, QA, and architects while using AI-assisted tools and CI/CD practices.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses automated review to create shortlists and supports a multicultural, remote-first hiring experience.