Provide analytical and administrative support to internal teams, managing reporting processes and data accuracy.
Develop and maintain interactive dashboards and reports using Power BI to support operational decision-making.
Analyze data from multiple sources to identify trends and improvement opportunities for service delivery.
The partner company operates in the digital education space, providing technology-driven solutions. It fosters a collaborative, global work environment with opportunities for professional development.
Provide high-quality technical support to customers by diagnosing and resolving complex application issues.
Perform root cause analysis and collaborate with engineering teams to ensure timely resolution.
Create and maintain technical documentation and knowledge base articles following best practices.
This company provides innovative software solutions and seeks a Customer Support Engineer to deliver advanced technical support. They foster a collaborative global environment with experienced and motivated teams.
Design, develop, and maintain KPI dashboards and interactive reports using Power BI.
Build automated reporting processes to reduce manual work and improve accuracy.
Analyze financial and operational data to identify trends and opportunities for improvement.
The partner company is a global technology firm specializing in financial planning and data analytics. They provide a remote work environment with international exposure and a focus on professional growth.
This role supports product development, enterprise IT systems, and global supply chain operations in a fast-paced international environment.
You will lead application support, system improvements, and participate in full project lifecycle activities including requirements gathering, design, testing, and deployment.
The position requires 8+ years of IT analysis experience with expertise in SQL, Java, PLM/PDM systems, and collaboration with cross-functional global teams.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline the application process and ensure fair review of candidates.
Design, build, and maintain interactive dashboards and business intelligence reports using modern visualization tools.
Analyze operational, sales, recruiting, and financial data to uncover trends, opportunities, and performance insights.
Develop scalable reporting systems, data models, and KPI frameworks to support business growth.
The company is a partner of Jobgether, focused on data-driven business solutions. It offers a collaborative, fast-paced environment with a focus on innovation and continuous improvement.
Support sales engineering teams by configuring system demonstrations tailored to customer requirements.
Manage prospect demo accounts and ensure configurations align with business objectives.
Analyze large volumes of data to identify intellectual property threats and support effective customer presentations.
Jobgether is an AI-powered recruitment platform that matches candidates with opportunities by ensuring fair application review. The company offers an inclusive entrepreneurial environment focused on personal growth and exposure to innovative technology solutions.
Work as part of an agile team to implement new features and debug existing Java code.
Ensure thorough unit and integration testing, and provide solution support after deployment.
Solve challenging problems with minimal guidance while adhering to best coding standards.
HealthEdge provides a modern enterprise-class software platform for healthcare payors, using the HealthRules suite to help health plans respond to market changes quickly. The company has invested over $125 million in its technology and is focused on being the most scalable and cost-effective choice for payors.
Be the first point of contact for all customer questions and queries.
Construct and execute plans to identify, escalate, and remediate operational challenges.
Work closely with Sales, Customer Success, Implementation, Engineering, and Product teams.
H1 provides a platform that leverages data and AI to unlock medical insights, promoting health equity and improving patient outcomes. The company fosters a collaborative culture focused on innovation and impact, though exact size is not specified.
Provide operational support for online market research projects across multiple regions and time zones.
Respond promptly to client and internal requests while delivering professional, customer-focused communication.
Monitor project health, identify operational risks, and coordinate timely resolutions with regional teams.
Partner company is a global research technology organization that supports online market research projects. The company fosters a collaborative and inclusive workplace with a focus on continuous learning and career advancement.
Design, develop, and maintain reports within Oracle Fusion CX applications.
Utilize BI Publisher and OTBI to create custom reports.
Apply strong SQL and data analysis skills to support business processes.
Apex IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. As a remote company with top talent across the United States and India, we offer a flexible work-life balance and traditional benefits.
Lead critical customer escalations and manage P1/P2 incidents for timely resolution.
Oversee global follow-the-sun support operations and ensure seamless service coverage.
Mentor a distributed team, improve automation, and optimize AI-assisted support workflows.
This role is listed on behalf of a partner company that focuses on customer success and AI-driven support. The company values a remote-first culture and offers significant ownership in a fast-paced SaaS environment.
Own analytical workstreams across global client engagements, ensuring timely and high-quality delivery.
Conduct market assessments and synthesize quantitative and qualitative research into actionable insights.
Create polished client deliverables including presentations, reports, and analytical models using PowerPoint and Excel.
Skift Advisory provides strategic consulting services to the global travel and tourism industry. The company maintains a collaborative, remote-friendly culture with a highly connected international team.
Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.
AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.
Provide end-to-end technical assistance and consultative support to enterprise customers across multiple channels.
Diagnose and resolve technical issues related to billing, account management, software installation, and product functionality.
Collaborate with cross-functional teams to improve service delivery and drive customer retention.
This role is with a partner company that provides high-impact technical support and customer guidance within a global, technology-driven environment. The team is collaborative and focused on employee growth and impact.
Investigate, analyze, and resolve complex application and infrastructure issues using structured troubleshooting.
Implement and monitor system health checks to proactively identify risks and minimize service disruptions.
Drive continuous improvement initiatives focused on application monitoring, reporting, automation, and technical support processes.
The company provides high-availability cloud services supporting business-critical applications. It operates with global teams and emphasizes operational excellence and resilience.
Provide first-line product and technical support, troubleshooting customer issues and ensuring timely resolution within SLA guidelines.
Triage and prioritize issues, collaborating with cross-functional teams to identify root causes and implement effective solutions.
Contribute to knowledge base documentation and develop reusable scripts to improve team efficiency and customer self-service.
HealthEdge delivers a healthcare ecosystem of solutions for health plans to manage complex needs and prepare for the future. They are an equal opportunity employer committed to workforce diversity.
Test new product features, enhancements, and bug fixes before releases to ensure quality and reliability.
Create, maintain, and execute manual test cases, test scenarios, and test plans.
Perform functional, application, security, performance, and regression testing.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They process applications objectively and share shortlists with employers, fostering a collaborative and inclusive workplace culture.
Investigate and resolve technical issues, implement configuration changes, and respond to monitoring alerts while ensuring SLAs are met.
Collaborate with Customer Success, Engineering, and Product teams to efficiently resolve issues and improve customer outcomes.
Use SQL queries, log analysis, and scripting tools to support incident response and provide high-quality support to Credit Union partners.
Clutch is a vertical SaaS company backed by Andreessen Horowitz, focused on transforming credit unions into FinTech lenders. The company has a growing Support Engineering team of over 8 engineers, with a culture of collaboration, transparency, and integrity.
Manage administrative tasks, coordinate schedules, organize information, and assist with business activities in a remote setting.
Perform data entry, research, document management, and support customer communication and financial administration.
Handle calendar management, travel logistics, email correspondence, and operational tasks to improve business efficiency.
Our partner is a company seeking a Personal Assistant based in India, offering fully remote work. They provide a supportive and inclusive team environment with job stability and long-term career opportunities.