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Latin America

  • Owns resolution of technical tickets for the Customer Experience team, including customer onboarding, data migrations, and infrastructure requests.
  • Partners closely with CX to translate operational needs into reliable technical execution with high autonomy.
  • Gains deep exposure to infrastructure and product ecosystem while directly impacting customer satisfaction and time-to-resolution.

SQL AWS Kubernetes Terraform Git

20 jobs similar to Support Engineer

Jobs ranked by similarity.

Latin America

  • Build and operate the self-service infrastructure platform where developers and agents can validate changes in minutes.
  • Build golden paths for CI/CD, GitOps, and IaC to enable self-service provisioning and shipping.
  • Own reliability and observability, carrying on-call and turning recurring toil into automation.

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners, the company is a Series C firm with over 90,000 real estate professionals and has been ranked on the Inc. 5000 fastest-growing companies list three years in a row.

Latin America

  • Design and own architectural evolution of data pipelines and platform components using AWS and Snowflake.
  • Build and maintain robust ingestion pipelines with AWS DMS, AppFlow, and EventBridge.
  • Optimize analytics datasets in dbt Cloud with dimensional modeling and SCD Type 2 logic.

CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. It is a nearshore technology services company that empowers businesses to thrive in the digital landscape.

Brazil

  • Support and evolve cloud infrastructure within a technology-driven financial services environment.
  • Automate operations, improve deployment processes, and strengthen platform reliability.
  • Collaborate with engineering teams to implement automation, monitoring, and security best practices.

This company operates in the financial services sector, leveraging technology to deliver high-performance digital solutions. It is a remote-first organization with a collaborative culture focused on autonomy, continuous learning, and technical excellence.

Brazil 2w PTO

  • Design, build, and scale cloud infrastructure for real-time and WebRTC-based applications, including LiveKit environments.
  • Implement and maintain CI/CD pipelines, infrastructure as code, and automated deployment workflows.
  • Manage containerized environments using Docker and Kubernetes, ensuring scalability and operational efficiency.

Jobgether uses AI-powered matching to connect candidates with hiring companies. The company operates as a fully remote, fast-paced, and internationally distributed team.

US

  • Improve deployment reliability, reduce operational risk, and modernize AWS infrastructure toward Kubernetes.
  • Manage large-scale, high-availability distributed systems on AWS with Terraform and CI/CD pipelines.
  • Implement robust monitoring and observability, practicing SRE and security compliance best practices.

Peek is the operating system powering the experiences industry, helping museums, attractions, and tours increase revenues and deliver seamless guest experiences. Recognized by Forbes as a Best Startup Employer and by Built In as a Best Place to Work, we are a global remote-first team of Peeksters who obsess over customers and collaborate with purpose.

US Latin America

  • Manage the Jira support help desk and ensure SLAs are met.
  • Develop and maintain Python scripts for customer data import and export.
  • Triage customer issues by checking logs, running database queries, and performing root cause analysis.

Converge fuses cyber insurance, security, and technology to provide businesses with clear, confident cyber protection. Our team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.

$100,000–$110,000/yr
US Unlimited PTO 14w maternity 14w paternity

  • Maintain uptime and security of AWS-hosted MERN applications and backend architectures.
  • Manage serverless functions and PySpark data pipelines, triaging incidents and automating workflows.
  • Lead blameless post-mortems and ensure HIPAA compliance across all healthcare data systems.

Cohere Health offers an AI-powered clinical intelligence platform connecting health plans and providers to improve care speed, cost, and quality. Named to the Inc. 5000 list and a top LinkedIn startup, the company is backed by leading investors and values empathy and growth.

Brazil

  • Plan, document, and maintain cloud hosting architectures including capacity planning and network design.
  • Implement automation and configuration management for repeatable and scalable infrastructure changes.
  • Troubleshoot infrastructure issues across Linux systems, networks, and cloud environments to ensure high availability.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company for this role is a managed services provider focused on enterprise-grade cloud environments, operating in a fully remote and collaborative culture.

Global

  • Provide day-to-day technical support to internal software engineering teams on cloud infrastructure and platform-related issues.
  • Troubleshoot deployment, networking, infrastructure, and CI/CD challenges, perform root cause analysis, and automate manual tasks.
  • Design, deploy, and maintain scalable AWS cloud infrastructure using Terraform, Python, and Bash, contributing to platform reliability and operational excellence.

Software Mind is an awesome team of engineers ready to ramp up any top-notch company's projects. They are a multicultural company in constant growth with an excellent work environment certified by Great Place To Work.

  • Support and maintain AWS-based infrastructure and related services, including Microsoft RDS, Active Directory, and Domain Controllers.
  • Monitor infrastructure, applications, and services to ensure availability, performance, and proactive issue resolution.
  • Automate routine operational tasks using scripting tools and collaborate with cross-functional teams on infrastructure improvements.

Tieto is one of the largest tech companies in the Nordics, focused on creating digital futures that benefit businesses, societies, and humanity. They emphasize diversity, equity, and inclusion, fostering an inspiring workplace with teams that value openness and trust.

Global Unlimited PTO

  • Define and own the technical GTM strategy and operating model.
  • Build, hire, coach, and retain a high-performing team of TAMs and Solutions Engineers.
  • Drive product adoption and expansion through technical engagement with customers.

LocalStack is a cloud development platform that provides secure local sandboxes for developers and AI agents to simulate cloud environments. It is a growing Series A startup with globally distributed teams, valuing compassion, ownership, and innovation.

US

  • Troubleshoot and resolve complex technical issues for customers, using debugging, networking, and system administration skills.
  • Own and drive customer technical support experience, collaborating across teams and escalating when necessary.
  • Design and implement automation solutions to scale support offerings, while participating in on-call rotation for after-hours coverage.

Wiz is redefining security for the AI era by connecting code, cloud, and runtime into a single shared context, trusted by over 65% of the Fortune 100. As one of the fastest-growing startups, now powered by Google, we offer a culture that values world-class talent and creative freedom, with a global team scanning over 230 billion files daily.

Canada

  • Collaborate with Development and Architecture teams to build complex and highly available cloud environments.
  • Provide Level 3 technical support for internal teams, customers, and partners.
  • Design, implement, and maintain a secure and scalable infrastructure platform.

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with their FHIR-based data liberation platform. They were #19 on Deloitte's Technology Fast 50 Ranking for 2024 and foster a culture of respect, inclusion, and diversity.

Latam Unlimited PTO 16w maternity 16w paternity

  • Own and operate customer-facing managed infrastructure across multiple AWS accounts and regions.
  • Serve as the senior technical escalation point for production incidents and complex configurations.
  • Contribute to OpenTelemetry distributions and maintain open source projects like Refinery.

Honeycomb provides observability for developer tools, helping companies like HelloFresh and Slack understand their software. They have over 200 employees and were named to Forbes' Best Startups in 2022 and 2023, with a culture that values inclusion and autonomy.

  • Analyze and process large datasets to support business intelligence and product development.
  • Design and maintain data pipelines and infrastructure for efficient data flow.
  • Collaborate with cross-functional teams to implement data-driven solutions.

Tucows is a technology company that provides domain registration, internet services, and mobile connectivity solutions. It operates through its brands Ting, Wavelo, and Tucows Domains, and fosters a culture of inclusion with a focus on community and innovation.

South Africa Unlimited PTO

  • Lead the design and implementation of production-grade cloud and AI/ML solutions on AWS, ensuring scalability, security, and cost efficiency.
  • Act as a trusted technical advisor for customers, optimizing reliability, performance, security, and FinOps outcomes.
  • Deliver structured engagements such as architecture reviews, cloud optimization assessments, and GenAI workshops.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It uses technology to review applications and share shortlists with employers, operating with a global, distributed team.

$90,000–$110,000/yr
US Unlimited PTO

  • Provision and maintain cloud infrastructure including virtual servers, databases, and storage to support client environments.
  • Act as first responder for client issues via Salesforce and Azure DevOps, diagnosing and resolving cloud environment problems.
  • Build automations, monitor system health with SIEM and Datadog, and support security operations and compliance.

Softdocs is a leading enterprise SaaS company serving higher education, K12, and state/local government with its Etrieve ECM platform. With a 25-year history, we prioritize candor, collaboration, curiosity, grit, and inclusivity in a people-first culture with an average tenure over 5 years.

Global

  • Build and manage AWS infrastructure, CI/CD pipelines, and ensure reliability, security, and cost optimization without an infrastructure team above you.
  • Work directly with stakeholders to shape architecture and product direction, shipping fast to learn or slowing down to fix the foundation.
  • Adopt the latest AI improvements to speed up how we build and ship, while collaborating with a remote-first team that meets regularly.

Cello is an AI-powered referral infrastructure company that helps SaaS companies turn users into a sales channel through sharing and recommendations, with APIs and widgets used by 10M+ end users monthly. Backed by $10.3M in funding from top-tier investors, the small team of serial founders and big-tech operators from Twilio, Wise, and Skype values active learning and innovation.

Colombia Brazil Argentina Peru Mexico Chile Ecuador

  • Design and manage scalable, secure cloud infrastructure on AWS using Terraform and CI/CD pipelines.
  • Implement containerization with Docker and Kubernetes for reliable software delivery across environments.
  • Ensure platform reliability and security through monitoring, logging, and compliance best practices.

Coderio designs and delivers scalable digital solutions for global companies, combining strong technical expertise with a product mindset to lead complex software initiatives end-to-end. They work with international clients, value autonomy and clear communication, and build long-term partnerships through technical excellence.

Brazil

  • Design and evolve secure, scalable cloud platforms using AWS and Kubernetes.
  • Develop platform products, Kubernetes operators, and cloud-native automation.
  • Drive improvements in observability, reliability, and cost optimization across cloud environments.

The company is a technology organization building cloud infrastructure platforms. It fosters a remote-first culture with a focus on employee wellbeing and professional growth.