Collaborate with internal stakeholders and external partners to clarify requirements, communicate findings, and align on quality expectations.
Conduct quality reviews of annotated sensor and map data, identify recurring data quality issues, and propose solutions.
Write data annotation policies, create training manuals, and test internal tools to improve throughput and accuracy.
Waabi is a leader in Physical AI, developing autonomous trucks and robotaxis. The company is growing quickly with offices in multiple North American cities and fosters a diverse, innovative, and collaborative culture.
Analyze workforce and business data to identify trends, patterns, and opportunities for customers.
Partner directly with customers to translate business needs into data-driven solutions and reports.
Automate manual processes and develop internal tools using Python, SQL, and other technologies.
Brightfield provides an AI-powered workforce analytics platform, TDX, that helps large companies manage their extended workforce using data from 139 countries. They are a fully remote team of data-driven innovators who value flexibility, ownership, and continuous learning.
Provide front line phone support for customers, field engineers, and sales professionals, resolving Tier 1 issues.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Accurately document reported complaints within CRM database and drive key metrics to support corporate goals.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for the da Vinci surgical system and Ion. The company is a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
North America
Unlimited PTO
12w maternity
6w paternity
Help run weekly RevOps KPI dashboards covering the go-to-market funnel, payments, product adoption, churn, and customer success.
Make CRM data clean, complete, and automatic through field audits, consolidation, and automation.
Prototype new reporting with AI tools and support acquisitions with data matching and reconciliation.
Skimmer modernizes the pool and spa service, construction, and repair industry with a software platform. With 7000+ customers and private equity backing, they are a fast-growing, collaborative company that values big thinkers with small egos.
Stand up the support desk with ticket intake, triage, severity tiers, and SLA framework.
Build remote diagnostics on Cortex telemetry and coordinate field service with third-party technicians.
Own fleet uptime, MTTR, and customer enablement, hiring and leading the first support and field engineers.
We build the intelligence that lets robots sense, reason, and act in the real world, moving beyond the lab and into everyday industrial settings like warehouses and factories. We are a Series B robotics company with a deployed fleet growing from around 50 cells to several hundred, and we foster a collaborative, high-ownership culture.
Support end-to-end repair supply chain operations, including warehouse coordination, manufacturer repairs, and international logistics.
Use Power BI, SQL, and automation tools to build dashboards, reconcile inventory, and report on KPIs and exceptions.
Resolve shipment discrepancies, coordinate customs clearance, and drive root-cause analysis with AI-assisted analytics.
Sophos is a global cybersecurity company providing endpoint, network, and security operations solutions. It is a remote-first organization that values diverse perspectives and collaborative delivery across time zones.
Support cost-savings initiatives and non-traditional inventory programs across Publishing Operations.
Manage daily inventory operations for remote locations, including data flows and reporting.
Develop and maintain operational best practices, analyzing performance against KPIs.
Penguin Random House is the world's leading adult and children's publishing house, operating across North America, the UK, and many other regions. With nearly 300 publishing brands and imprints, it fosters a vibrant, diverse international community committed to quality and innovation.
Create and maintain dashboards that translate performance data for product and leadership.
Audit the Gecko codebase for missing telemetry probes and build data sanitization frameworks.
Deliver deep-dive analyses correlating technical shifts with user engagement.
Mozilla is a technology organization known for the Firefox browser and the open-source Gecko engine. The company fosters a collaborative, remote-friendly culture focused on privacy and user empowerment.
Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers.
Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations.
Handle live incidents end-to-end, performing root cause analysis and turning noisy reports into validated, high-signal work for Engineering.
We operate a marketplace connecting healthcare professionals with workplaces in need, enabling financial stability and essential care for millions. We're a remote-first team of over 1,000, profitable since 2022, and leaders in Long-Term Care staffing.
Deploy and commission robotic systems at customer sites, including installation and validation.
Perform preventative maintenance and troubleshoot mechanical, electrical, and controls issues.
Work directly with customers to maximize uptime and document field data for reliability improvements.
We build robots that go straight into real factories and warehouses to do real work with real impact. Our team of 160+ is driven by curiosity and a genuine love of building.
Monitor data quality across Imagine's data ecosystem, proactively identifying and investigating issues.
Design and implement data quality checks and automated monitoring tools.
Communicate findings clearly to technical and non-technical stakeholders.
Imagine Worldwide provides innovative education technology solutions to address the global literacy and numeracy crisis, delivering child-directed, tablet-based learning in Sub-Saharan Africa. The company is a California-incorporated nonprofit operating in Malawi, Sierra Leone, and Tanzania with a small, collaborative analytics team.
Maintain accurate CRM records and clean data within Streak CRM.
Research and verify contact lists to identify potential buyers and business owners.
Support client onboarding and keep Google Workspace systems organized.
Scale Army Careers is a recruiting agency that connects operations professionals with contract roles at B2B advisory firms. The client team is small and values confidentiality, organization, and efficient administrative processes.
Install, integrate, and maintain Teleo's remote operation and AI systems on heavy equipment at mining and construction customer sites.
Troubleshoot mechanical, electrical, and connectivity issues, and support new vehicle, control station, and network deployments.
Perform routine maintenance, service visits, and ensure compliance with customer safety protocols while traveling 50%+.
Teleo, a Havoc company, transforms construction heavy equipment into autonomous robots for commercial and defense applications, enabling one operator to supervise multiple machines. Founded by former Lyft and Google Street View leaders and now merged with Havoc AI, the company offers a fast-paced, cross-functional environment working on cutting-edge 100,000-pound autonomous robots.
Serve as the primary liaison between Data Operations and business-facing teams for file-related and data issues.
Conduct impact analyses to determine scope and severity, partnering with technical team members to validate findings.
Maintain a dashboard for tracking open issues and provide proactive status updates to stakeholders.
AffirmedRx improves health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. Our team is committed to making pharmacy benefits easy to understand and accessible, with a culture that values trust, accountability, and innovation.
Coordinate work between ERP, data lake, and analytics layers, managing resources and tracking usage.
Lead testing across all project waves and assess the impact of each wave on the solution.
Keep analytics teams, business stakeholders, and the project team informed while coordinating knowledge transfer.
GoFasti is a Talent-as-a-Service company that connects world-class developers and designers from Latin America with first-class companies globally. They focus on making remote work remarkable and value proactive, detail-oriented talent who constantly learn and improve.
Own day-to-day non-technical operations for GuidePoint's Threat & Attack Simulation practice.
Produce recurring metrics and dashboards from Salesforce/Certinia to support leadership decisions.
Run onboarding, tooling, and practice cadence while driving process improvements.
GuidePoint Security is a cybersecurity firm providing expertise, solutions and services that help organizations minimize risk. The company has grown to over 1,300 employees and fosters a collaborative, enjoyable workplace driven by core values.
Own the full engineering scope of regulatory reporting: pipelines, data models, quality checks, releases.
Run recurring monthly and quarterly regulatory reports, keeping them accurate and on time.
Build governed datasets, semantic models, and XML formats on a modern lakehouse stack.
Finom is a fintech company offering financial services to small and medium-sized businesses. The company has a small central data team, works in English, and fosters a culture of long-term thinking and AI-assisted productivity.
Deliver consistent service across your markets, maintain coverage, monitor execution, and resolve service failures.
Build and develop reliable teams by partnering with recruiting, coaching supervisors, and addressing performance gaps.
Protect safety and service quality through audits, route evidence, and field observations with clear corrective actions.
Fetch provides a multifamily amenity package that combines package delivery, an in-app market, mobile storage, and valet trash. They are a rapidly growing startup that prioritizes safety, invests in their people, and uses data and AI to simplify work and improve service.
Own administration of core operational systems (CRM, ticketing, workflow tools).
Build and maintain reporting and dashboards for operational performance.
Design workflow automations and bridge Product and Operations needs.
Scan.com is building America's national imaging network, connecting patients, providers, and payers to faster, better-value diagnostic imaging. They've raised over $200M in funding, reached profitability, and are growing 100% year on year.
Provide advanced on-site and remote troubleshooting, maintenance, and repair for autonomous mobile robot systems.
Travel regularly to customer facilities to diagnose issues, perform repairs, and conduct system audits.
Deliver technical training and collaborate with engineering teams to improve system performance and reliability.
They develop and deploy advanced autonomous mobile robot (AMR) systems for industrial customers. They emphasize reliability, customer support, and continuous product improvement through field insights.