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Africa

  • Responsible for onboarding iKhokha merchants and facilitating a seamless and efficient FICA verification process.
  • Increase onboarding conversion/activation through efficient handling time across CRM platform.
  • Verify all documents and information captured on a merchants profile, including identity information to ensure seamless onboarding and trading experience.

MS Office CRM Customer Service

20 jobs similar to FICA Specialist

Jobs ranked by similarity.

Europe

  • Follow company policies/standards to determine if activities or transactions are non-compliant/potentially suspicious and action as appropriate
  • Ability to work / investigate alerts in a fast-paced environment while maintaining high quality standards
  • Undertake ad project work and Financial Crime program enhancements

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is building a financial crimes compliance program and seems to have a friendly and transparent culture.

HR Admin

MoonPay
South Africa Unlimited PTO

  • Monitor the People Team Jira queue daily, triaging, categorizing, and resolving employee inquiries.
  • Schedule onboarding sessions, initiate background checks, distribute contracts, and support new hire profile setup.
  • Process offboarding requests, ensuring documentation is completed and filed accurately.

MoonPay is building the infrastructure that powers the new financial system, making it easy for anyone to buy, sell, and trade crypto using everyday payment methods. They are trusted by nearly 30 million customers and over 500 companies, with a commitment to trust and compliance.

US

  • Partner with Sales, KYC Operations, Legal and Client Experience teams to ensure a seamless client onboarding process.
  • Ensure integrity of the sales pipeline, timely completion of client-specific contracts, and attentive client care.
  • Become familiar with new account opening requirements, verifying information, and coordinating necessary approvals.

Anchorage Digital is building the world’s most advanced digital asset platform for institutions to participate in crypto, offering custody, staking, and trading services. They are a diverse team of more than 600 members with offices in multiple locations and are funded by leading institutions.

Global Unlimited PTO

  • Own the preparation of lead schedules and reconciliations for key balance sheet accounts.
  • Prepare and post journals ranging from standard accruals to complex financial asset adjustments.
  • Manage the end-to-end lifecycle of corporate expenses and payables.

Xapo Bank is a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world. They are committed to changing the way things are done, with a focus on economic freedom and wealth protection.

Colombia

  • Act as primary point of contact for working portfolio assigned
  • Complete assigned tasks by given deadlines
  • Maintain customer and vendor master files

Cielo is a strategic Recruitment Process Outsourcing (RPO) partner, helping companies find and retain talent. They are known for innovation and business impact, earning recognition from HRO Today, Everest Group, and NelsonHall.

Europe

  • Investigating complex or high-risk anti-money laundering alerts on business accounts.
  • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU.
  • Making business onboarding decisions in high-risk or complex cases.

Monzo is a bank that's making money work for everyone, waving goodbye to old-school banking. The company is creating magical moments for its customers, and its product offering has grown a lot in the last 10 years with more exciting things to come beyond.

UK

  • Reviewing high priority tasks, such as enhanced due diligence (EDD), conducting open source investigations where required.
  • Answering escalations from Investigators and other colleagues from across the business, escalating these further to Ops Analysts if required.
  • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners and proactively use own experience to improve performance of others.

Monzo is on a mission to make money work for everyone and is waving goodbye to the complicated ways of traditional banking. Monzo has grown in the last 10 years in the UK and they are not about selling products - they want to solve problems and change lives.

$90,000–$150,000/yr
US 3w PTO

  • Cultivate partnerships with clients by understanding their goals.
  • Drive customer adoption and satisfaction by delivering value and mitigating churn risks.
  • Identify growth opportunities and work with clients and sales to accelerate expansion initiatives.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and our corporate headquarters are in Dublin, Ireland.

$38,184–$47,730/yr
5w PTO

  • Support the development, organization, and improvement of digital apps, customer-facing technology, platforms and tools used across the business.
  • Assist in gathering requirements, defining project tasks, and maintaining project timelines under guidance from senior team members.
  • Drive the development and implementation of innovative digital solutions that enhance client engagements and optimize app solutions

WSH is the parent company for leading brands operating in the catering and hospitality sectors. They operate in diverse sectors, including public spaces, workspaces, and education, with a central support office providing various services to the group companies, each retaining its own personality across catering and hospitality markets.

$82,000–$97,000/yr
US

  • Investigate customer background information, behavioral patterns, and transactions for possible money laundering or terrorists financing activity
  • Prepare investigation reports summarizing findings and recommendations
  • Escalate matters requiring immediate attention to management and lead discussions surrounding findings uncovered during an investigation

Robinhood's mission is to democratize finance for all. They are at the epicenter of a historic cultural and financial shift, managing the largest transfer of wealth in human history. They value inclusion and diversity, welcoming different backgrounds, perspectives, and experiences.

US

  • Lead the day-to-day execution and continuous enhancement of EarnIn’s Financial Crimes Compliance Program.
  • Oversee AML investigations, sanctions screening, SAR/UAR decisioning, and case quality to ensure regulatory compliance and audit readiness.
  • Drive the BSA/AML and Sanctions risk assessment process, ensuring risks are clearly identified, documented, and effectively mitigated.

EarnIn pioneers earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They have an experienced leadership team and world-class funding partners like A16Z, Matrix Partners, and DST.

US 3w PTO

  • Troubleshoot product and technical issues
  • Communicate with clients by phone and email
  • Document solutions in reusable articles to support future issue resolution

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries, with corporate headquarters in Dublin, Ireland.

US

  • Manage fraud intake process end-to-end by capturing and logging all fraud events.
  • Serve as central intake coordination point for fraud incidents, routing cases to teams.
  • Analyze contributing factors/root causes in Post-Incident Reviews, tracking follow-up actions.

Fidelity National Financial (FNF) provides title insurance and transaction services to the real estate and mortgage industries. They are committed to creating a positive and inclusive work environment where employees feel valued and have opportunities for growth.

South Africa

  • Handle inbound calls to understand customer needs and provide accurate, tailored solutions.
  • Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues.
  • Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace, offering innovative solutions in credit, marketing, fraud, and risk.

Global

  • Support the design, maintenance, and execution of the UK compliance monitoring programme covering regulatory obligations.
  • Conduct risk-based compliance monitoring reviews and thematic testing to assess the effectiveness of regulatory controls.
  • Prepare monitoring reports and document monitoring findings, identify control weaknesses, and support the tracking of issues.

Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, they have Krakenites in 70+ countries who speak over 50 languages.

$130,000–$160,000/yr
US Unlimited PTO

  • Work cross-functionally to ensure smooth partner onboarding.
  • Own client eligibility file setup, monitoring, and accuracy.
  • Document client business requirements and liaise with technical teams.

Foodsmart is a leading telenutrition and foodcare solution, supported by a network of Registered Dietitians. Their platform promotes healthier food choices and behavior change, serving 2.2 million members across various health plans and insurers, and values customer focus and teamwork.

$210,000–$250,000/yr
US Canada Unlimited PTO

  • Draft and manage statements of work for customizations, white labels, builds for clients, and change orders
  • Partner with sales and post-sales teams to scope custom SOW engagements, define deliverables, timelines, and success criteria
  • Plan, coordinate, and drive the delivery of large projects for global key accounts with in-house or outsourced contractors and ISVs

Sardine is a leader in fraud prevention and AML compliance. Their platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. They have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo and maintain a remote-first culture, with over 300 banks, retailers, and fintechs worldwide as customers.

$65,000–$71,000/yr
US 4w PTO

  • Review new account applications and transactions for accuracy and potential fraud.
  • Investigate incidents, conduct in depth analysis, document findings, and prepare detailed reports.
  • Identify and communicate fraud trends with stakeholders.

Forbright is a nationwide full-service bank and commercial lender helping to build a brighter future for clients and communities. We are a dynamic, high energy, fun, and fast-paced organization with an exciting growth trajectory and a culture of collaboration, inclusion, and flexibility.

$57,122–$86,409/yr
Canada

  • Provide guidance for Affirm’s Product and Operations teams on applicable regulatory requirements related to any changes to products or services, issue remediation, and marketing reviews.
  • Review and approve financial services marketing materials to ensure they comply with regulations and industry standards.
  • Support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners.

Latin America

  • Review client intake forms and supporting documentation.
  • Generate permit documentation using the company’s proprietary permit software.
  • Track permit submission progress and maintain documentation records.

20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They focus on providing high-quality, task-specific services to improve business efficiency and support operational functions.